{"id":141177,"date":"2026-11-13T08:48:32","date_gmt":"2026-11-13T08:48:32","guid":{"rendered":"\/in\/tutorials\/how-to-add-your-business-to-chatgpt"},"modified":"2026-11-13T10:17:04","modified_gmt":"2026-11-13T10:17:04","slug":"how-to-add-your-business-to-chatgpt","status":"publish","type":"post","link":"\/in\/tutorials\/how-to-add-your-business-to-chatgpt\/","title":{"rendered":"How to add your business to ChatGPT"},"content":{"rendered":"<p class=\"wp-block-paragraph\">To add your business to ChatGPT, open Business Hub and search for it. Claim an existing listing if one appears, or create a new profile if you don&rsquo;t find a match, then complete the required verification.<\/p><p class=\"wp-block-paragraph\">OpenAI introduced Businesses in ChatGPT on November 10, 2026. Business Hub gives eligible businesses a direct way to provide current details to ChatGPT instead of relying only on information ChatGPT finds from other sources.<\/p><p class=\"wp-block-paragraph\">Here&rsquo;s how to add or claim your business in ChatGPT:<\/p><ol class=\"wp-block-list\">\n<li>Open <strong>Business Hub<\/strong> and search for your business.<\/li>\n\n\n\n<li>Select the matching listing, or create a new profile if your business isn&rsquo;t listed.<\/li>\n\n\n\n<li>Complete the business verification required for your setup path.<\/li>\n\n\n\n<li>Wait for claim approval or finish setting up the new business profile.<\/li>\n\n\n\n<li>Complete identity verification through Persona.<\/li>\n<\/ol><p class=\"wp-block-paragraph\"><\/p><h2 class=\"wp-block-heading h-t-title-2\" id=\"h-what-is-chatgpt-business-hub\">What is ChatGPT Business Hub?<\/h2><p class=\"wp-block-paragraph\">ChatGPT Business Hub is OpenAI&rsquo;s dashboard for adding, claiming, and managing your business profile in ChatGPT. It&rsquo;s part of Businesses in ChatGPT, which OpenAI launched in beta on November 10, 2026.<\/p><p class=\"wp-block-paragraph\">In Business Hub, you provide current information about your company, products, or services. It also shows insights into how people interact with your business in ChatGPT.<\/p><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6af6f48595e99\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6af6f48595e99\" class=\"aligncenter size-large is-resized wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/2\/2026\/11\/businesses-in-chatgpt-claim-your-business.png\/w=1024,h=1024,fit=scale-down\" alt=\"OpenAI Businesses in ChatGPT page with a Claim your business button and a preview of a claimed business profile\" class=\"wp-image-161827\" style=\"aspect-ratio:1.3333333333333333;width:624px;height:auto\" title=\"businesses-in-chatgpt-claim-your-business\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p class=\"wp-block-paragraph\">Your business profile and a Business Agent serve different purposes. The profile shows information about your business, while eligible businesses can use a Business Agent to interact with customers through a dedicated chat.<\/p><p class=\"wp-block-paragraph\">Adding your business to ChatGPT doesn&rsquo;t guarantee that it will <a data-click-id=\"hgr-post-content-link-rank-higher-in-chatgpt-responses\" href=\"\/in\/tutorials\/how-to-rank-in-chatgpt\/\">rank higher in ChatGPT responses<\/a>, appear more often in recommendations, or generate more sales. ChatGPT continues to make independent recommendations and comparisons.<\/p><h2 class=\"wp-block-heading h-t-title-2\" id=\"h-who-can-add-a-business-to-chatgpt\">Who can add a business to ChatGPT?<\/h2><p class=\"wp-block-paragraph\">A business owner or someone authorized to represent the business can add or claim an eligible business through Business Hub. You&rsquo;ll need to complete the profile verification before you can fully manage it.<\/p><p class=\"wp-block-paragraph\">Eligible online businesses can claim an existing listing or create a new profile if no match appears in search. Local stores and restaurants can currently claim only existing U.S. listings.<\/p><p class=\"wp-block-paragraph\">Your business must also meet OpenAI&rsquo;s eligibility requirements. It currently needs a website and must be located where ChatGPT is available.<\/p><p class=\"wp-block-paragraph\">Create a business website or online store with <a data-click-id=\"hgr-post-content-link-hostinger-ai-builder\" href=\"\/in\/ai-builder\">Hostinger AI Builder<\/a> if you don&rsquo;t have a website yet. Then return to Business Hub once the site is live.<\/p><p class=\"wp-block-paragraph\">You don&rsquo;t need a ChatGPT Enterprise agreement or an Ads account to claim an eligible business.<\/p><p class=\"wp-block-paragraph\">According to <a data-click-id=\"hgr-post-content-link-openais-businesses-in-chatgpt-policy\" href=\"https:\/\/openai.com\/policies\/businesses-in-chatgpt\/\" target=\"_blank\" rel=\"noopener\">OpenAI&rsquo;s Businesses in ChatGPT policy<\/a>, eligibility depends partly on verification and integrity checks. It may decline a claim if the business&rsquo;s offerings or practices raise significant safety or integrity concerns.<\/p><p class=\"wp-block-paragraph\">OpenAI may also delay support for certain business categories until it has appropriate safeguards.<\/p><p class=\"wp-block-paragraph\">A Business Agent has stricter eligibility requirements than a business profile. Only eligible U.S. ecommerce and online service businesses with a website can currently create one.<\/p><p class=\"wp-block-paragraph\">According to <a data-click-id=\"hgr-post-content-link-openais-business-agents-policy\" href=\"https:\/\/openai.com\/policies\/business-agents-policy\/\" target=\"_blank\" rel=\"noopener\">OpenAI&rsquo;s Business Agents Policy<\/a>, it also considers the business category and how the agent will be used when determining eligibility. Verifying the business alone doesn&rsquo;t guarantee that it qualifies for a Business Agent.<\/p><figure class=\"wp-block-image size-large\"><a data-click-id=\"hgr-post-content-link-in-ai-builder\" aria-label=\"Ai builder\" href=\"\/in\/ai-builder\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"2048\" height=\"600\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/52\/2025\/03\/EN_Horizons_in-text-banner.png\/w=1024,h=1024,fit=scale-down\" alt=\"\" class=\"wp-image-124045\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/52\/2025\/03\/EN_Horizons_in-text-banner.png\/w=2048,fit=scale-down 2048w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/52\/2025\/03\/EN_Horizons_in-text-banner.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/52\/2025\/03\/EN_Horizons_in-text-banner.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/52\/2025\/03\/EN_Horizons_in-text-banner.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/52\/2025\/03\/EN_Horizons_in-text-banner.png\/w=768,fit=scale-down 768w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/52\/2025\/03\/EN_Horizons_in-text-banner.png\/w=1536,fit=scale-down 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/a><\/figure><h2 class=\"wp-block-heading h-t-title-2\" id=\"h-how-to-claim-and-verify-your-business-in-chatgpt\">How to claim and verify your business in ChatGPT<\/h2><p class=\"wp-block-paragraph\">To claim and verify your business in ChatGPT, find the existing listing in Business Hub, confirm the account that will manage it, verify your connection to the business, and wait for OpenAI to approve the claim. Follow these steps:<\/p><ol class=\"wp-block-list\">\n<li>Sign in to ChatGPT on the web and open <strong>Business Hub<\/strong> from the sidebar. Search for your business by name and select the listing that matches it.<\/li>\n\n\n\n<li>Confirm the ChatGPT account you want to use to manage the business.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6af6f4859f344\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6af6f4859f344\" class=\"aligncenter size-large is-resized wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/2\/2026\/11\/chatgpt-business-claim-account-confirmation-scaled.png\/w=1024,h=1024,fit=scale-down\" alt=\"ChatGPT business claim screen showing the John Dee profile, managing account, and Continue button\" class=\"wp-image-161829\" style=\"aspect-ratio:2.9295774647887325;width:624px;height:auto\" title=\"chatgpt-business-claim-account-confirmation\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>Choose one of the verification methods Business Hub offers for your business and follow the instructions. OpenAI currently lists business phone, business email, website domain, and Shopify as possible methods, but you&rsquo;ll only see the ones available for your business.\n<ul class=\"wp-block-list\">\n<li><strong>Business phone<\/strong>. Choose SMS or an automated call, request a code, and enter the code you receive.<\/li>\n\n\n\n<li><strong>Business email<\/strong>. Request a code and enter the one you receive at the email address associated with your business. In the Hostinger dashboard, go to <strong>Emails &rarr; Mailboxes &rarr; Webmail<\/strong> to retrieve it if you use Hostinger Mail.<\/li>\n\n\n\n<li><strong>Website domain<\/strong>. Copy the <strong>TXT<\/strong> record ChatGPT provides. Then add it through the service that manages your Domain Name System (DNS). Open the <strong>Hostinger dashboard &rarr; Domains &rarr; DNS<\/strong> and select your domain if Hostinger manages its DNS. Add the <strong>TXT<\/strong> record using the details ChatGPT provides, then return to ChatGPT and select <strong>Verify domain<\/strong> once the DNS record has updated. DNS changes can take up to 24 hours.<\/li>\n\n\n\n<li><strong>Shopify store<\/strong>. Connect the Shopify store associated with the business, review the requested permissions, and sign in to Shopify to finish verification.<\/li>\n<\/ul>\n<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6af6f485a534e\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6af6f485a534e\" class=\"aligncenter size-large is-resized wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/2\/2026\/11\/hostinger-dns-chatgpt-business-verification-txt-record.png\/w=1024,h=1024,fit=scale-down\" alt=\"Hostinger DNS management screen with a TXT record configured for ChatGPT business verification\" class=\"wp-image-161840\" style=\"aspect-ratio:2.319702602230483;width:624px;height:auto\" title=\"hostinger-dns-chatgpt-business-verification-txt-record\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"4\" class=\"wp-block-list\">\n<li>Wait for OpenAI to review your claim. OpenAI emails you with its decision or a request for more information, so don&rsquo;t submit another claim while the current one is still under review.<\/li>\n\n\n\n<li>After OpenAI approves the claim, open <strong>Business<\/strong> <strong>Hub<\/strong> and select your profile. On the <strong>Overview<\/strong> page, select <strong>Complete verification with Persona &rarr; Verify<\/strong>, then continue to Persona and follow the verification instructions.<\/li>\n<\/ol><p class=\"wp-block-paragraph\">Create a new profile instead if your business doesn&rsquo;t appear in the search results. Here&rsquo;s how:<\/p><ol class=\"wp-block-list\">\n<li>In the Business Hub search results, select <strong>Create [your business name]<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6af6f485b09ce\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6af6f485b09ce\" class=\"aligncenter size-large is-resized wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/2\/2026\/11\/chatgpt-business-hub-create-new-business-profile.png\/w=1024,h=1024,fit=scale-down\" alt=\"ChatGPT Business Hub search showing no matching business and the option to create the John Dee profile\" class=\"wp-image-161834\" style=\"aspect-ratio:1.1908396946564885;width:624px;height:auto\" title=\"chatgpt-business-hub-create-new-business-profile\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"2\" class=\"wp-block-list\">\n<li>Choose <strong>Through a website<\/strong> when asked how customers usually interact with your business. Selecting <strong>At a physical location<\/strong> currently places new businesses on a waitlist. Then enter your business website URL.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6af6f485b7292\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6af6f485b7292\" class=\"aligncenter size-large is-resized wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/2\/2026\/11\/chatgpt-business-customer-interaction-options.png\/w=1024,h=1024,fit=scale-down\" alt=\"ChatGPT business setup screen asking whether customers interact at a physical location or through a website\" class=\"wp-image-161831\" style=\"aspect-ratio:1.7777777777777777;width:624px;height:auto\" title=\"chatgpt-business-customer-interaction-options\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>Copy the <strong>TXT<\/strong> record Business Hub provides and add it through the DNS provider that manages your domain. Return to Business Hub after the record has updated and select <strong>Verify domain<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6af6f485bd935\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6af6f485bd935\" class=\"aligncenter size-large is-resized wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/2\/2026\/11\/chatgpt-business-domain-verification-txt-record-scaled.png\/w=1024,h=1024,fit=scale-down\" alt=\"ChatGPT domain verification screen showing the TXT record required to verify control of a business website\" class=\"wp-image-161833\" style=\"aspect-ratio:1.8407079646017699;width:624px;height:auto\" title=\"chatgpt-business-domain-verification-txt-record\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"4\" class=\"wp-block-list\">\n<li>Add the requested business details, including the category, description, contact information, and available delivery and return options.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6af6f485c69de\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6af6f485c69de\" class=\"aligncenter size-large is-resized wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/2\/2026\/11\/chatgpt-business-delivery-options.png\/w=1024,h=1024,fit=scale-down\" alt=\"ChatGPT business setup screen with no delivery, paid delivery, and free delivery options\" class=\"wp-image-161832\" style=\"aspect-ratio:1.4411085450346421;width:624px;height:auto\" title=\"chatgpt-business-delivery-options\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"5\" class=\"wp-block-list\">\n<li>Business Hub saves your business profile as a draft. Open the profile, select <strong>Verify &rarr; Start Verification<\/strong>, and follow the Persona instructions.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6af6f485d005e\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6af6f485d005e\" class=\"aligncenter size-large is-resized wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/2\/2026\/11\/chatgpt-business-profile-persona-verification.png\/w=1024,h=1024,fit=scale-down\" alt=\"ChatGPT Business Hub draft profile showing the Verify button for government-issued ID verification\" class=\"wp-image-161837\" style=\"aspect-ratio:3.0588235294117645;width:624px;height:auto\" title=\"chatgpt-business-profile-persona-verification\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p class=\"wp-block-paragraph\">In either case, Persona may request a government-issued ID, business registration information, and proof that you&rsquo;re authorized to represent the business. OpenAI reviews the Persona submission and emails you with its decision or a request for more information.<\/p><p class=\"wp-block-paragraph\">For an existing listing, Persona approval lets you publish changes to the business information and use Business Hub features that require identity verification. For a new profile, approval publishes the draft automatically.<\/p><p class=\"wp-block-paragraph\">The blue verification check appears after OpenAI approves Persona verification. OpenAI doesn&rsquo;t publish a fixed timeframe for claim approval or Persona verification.<\/p><h3 class=\"wp-block-heading h-t-title-3\">What to do if Persona verification doesn&rsquo;t work<\/h3><p class=\"wp-block-paragraph\">Select <strong>Try again<\/strong> to restart Persona verification when the option is available after a failed or expired attempt. Correct any details that don&rsquo;t match your official records, including the business name, address, registration number, or tax number.<\/p><p class=\"wp-block-paragraph\">Contact <a data-click-id=\"hgr-post-content-link-openai-support\" href=\"https:\/\/help.openai.com\/\" target=\"_blank\" rel=\"noopener\">OpenAI Support<\/a> if your listing is locked, you can&rsquo;t retry verification, or Business Hub still shows verification as incomplete after OpenAI confirms approval.<\/p><p class=\"wp-block-paragraph\">In your request, include the step where the issue occurred, the exact error message, and a screenshot with sensitive information blurred out.<\/p><p class=\"wp-block-paragraph\">Select <strong>&bull;&bull;&bull; &rarr; Dispute ownership<\/strong> if someone else has already claimed your business. Follow the prompts to verify through Persona that you&rsquo;re authorized to represent it.<\/p><h2 class=\"wp-block-heading h-t-title-2\" id=\"h-how-to-optimize-your-chatgpt-business-profile\">How to optimize your ChatGPT business profile<\/h2><p class=\"wp-block-paragraph\">Optimize your ChatGPT business profile by filling in every relevant field with accurate, specific information. The main fields include your website, business description, product or service category, logo, cover photo, and delivery and return policies.<\/p><p class=\"wp-block-paragraph\">Use your website as the main reference when filling in the profile. ChatGPT may use both sources when answering questions about your business, so keep the core details consistent.<\/p><p class=\"wp-block-paragraph\">Add the main website URL you want customers to visit. This page should clearly represent your business and the products or services you offer.<\/p><p class=\"wp-block-paragraph\">Write a business description that explains what you offer and who it&rsquo;s for. Keep the description consistent with the products, services, and positioning customers see on your website.<\/p><p class=\"wp-block-paragraph\">Choose the product or service category that most closely matches your main offering. Avoid a broader category when a more specific option accurately describes what you sell.<\/p><p class=\"wp-block-paragraph\">Use your current logo and a cover photo that match your website&rsquo;s branding. Outdated or mismatched visuals make it harder to recognize the profile and website as the same business.<\/p><p class=\"wp-block-paragraph\">Add delivery and return policies if they&rsquo;re relevant to your business. Match the terms on your website so customers don&rsquo;t encounter different shipping or return conditions.<\/p><p class=\"wp-block-paragraph\">Updating your profile doesn&rsquo;t control how ChatGPT independently describes or recommends your business.<\/p><h2 class=\"wp-block-heading h-t-title-2\" id=\"h-how-do-product-feeds-work-in-chatgpt-business-hub\">How do product feeds work in ChatGPT Business Hub?<\/h2><p class=\"wp-block-paragraph\">In Business Hub, product feeds give ChatGPT structured information about the products you sell, including prices and availability. They&rsquo;re mainly useful for retailers and ecommerce businesses rather than businesses that only sell services.<\/p><p class=\"wp-block-paragraph\">Shopify has a direct setup because eligible Shopify products are already integrated with ChatGPT through Shopify Catalog.<\/p><p class=\"wp-block-paragraph\">You can connect your Shopify store from Business Hub or the Shopify admin. Shopify then shares product details, pricing, and availability through its catalog.<\/p><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6af6f485d7331\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6af6f485d7331\" class=\"aligncenter size-full is-resized wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/2\/2026\/11\/connect-shopify-to-chatgpt.png\/public\" alt=\"Connect Shopify to ChatGPT screen showing shared data information and the Log in to Shopify button\" class=\"wp-image-161839\" style=\"aspect-ratio:0.7710843373493976;width:384px;height:auto\" title=\"connect-shopify-to-chatgpt\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p class=\"wp-block-paragraph\">For other ecommerce platforms, first check whether you can export your product catalog as a <strong>CSV<\/strong> file. Use the exported file if it matches <a data-click-id=\"hgr-post-content-link-openais-product-feed-schema\" href=\"https:\/\/developers.openai.com\/commerce\/specs\/file-upload\/products\" target=\"_blank\" rel=\"noopener\">OpenAI&rsquo;s product feed schema<\/a>, or adjust its fields and values to meet the requirements.<\/p><p class=\"wp-block-paragraph\">The feed needs to include OpenAI&rsquo;s required fields: <strong>item_id<\/strong>, <strong>title<\/strong>, <strong>description<\/strong>, <strong>url<\/strong>, <strong>brand<\/strong>, <strong>seller_name<\/strong>, <strong>image_url<\/strong>, <strong>availability<\/strong>, and <strong>price<\/strong>.<\/p><p class=\"wp-block-paragraph\">Use OpenAI&rsquo;s accepted availability values, such as <strong>in_stock<\/strong>, <strong>out_of_stock<\/strong>, <strong>pre_order<\/strong>, <strong>backorder<\/strong>, or <strong>unknown<\/strong>. Keep product IDs and URLs consistent so OpenAI can match the same products when you update the feed.<\/p><p class=\"wp-block-paragraph\">Create the <strong>CSV<\/strong> file manually from your catalog data if your platform doesn&rsquo;t support product exports. This applies to <a data-click-id=\"hgr-post-content-link-hostinger-ecommerce\" href=\"\/in\/ecommerce\">Hostinger Ecommerce<\/a>, which doesn&rsquo;t currently offer a product catalog export.<\/p><p class=\"wp-block-paragraph\">Upload the completed <strong>CSV<\/strong> file in Business Hub once it matches OpenAI&rsquo;s product feed requirements.<\/p><p class=\"wp-block-paragraph\">Update the feed whenever product details change, especially prices and stock status, so the data you send to ChatGPT matches your store.<\/p><p class=\"wp-block-paragraph\">Treat the product feed as a data source, not a placement tool. Uploading products doesn&rsquo;t automatically mean ChatGPT will show or recommend them.<\/p><figure class=\"wp-block-image size-large\"><a data-click-id=\"hgr-post-content-link-in-ecommerce-hosting\" aria-label=\"Ecommerce hosting\" href=\"\/in\/ecommerce-hosting\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"300\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/2\/2023\/02\/eCommerce-hosting_in-text-banner.png\/w=1024,h=1024,fit=scale-down\" alt=\"\" class=\"wp-image-77910\" srcset=\"https:\/\/www.hostinger.com\/in\/tutorials\/wp-content\/uploads\/sites\/52\/2023\/02\/eCommerce-hosting_in-text-banner.png 1024w, https:\/\/www.hostinger.com\/in\/tutorials\/wp-content\/uploads\/sites\/52\/2023\/02\/eCommerce-hosting_in-text-banner-300x88.png 300w, https:\/\/www.hostinger.com\/in\/tutorials\/wp-content\/uploads\/sites\/52\/2023\/02\/eCommerce-hosting_in-text-banner-150x44.png 150w, https:\/\/www.hostinger.com\/in\/tutorials\/wp-content\/uploads\/sites\/52\/2023\/02\/eCommerce-hosting_in-text-banner-768x225.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><h2 class=\"wp-block-heading h-t-title-2\" id=\"h-what-insights-does-business-hub-provide\">What insights does Business Hub provide?<\/h2><p class=\"wp-block-paragraph\">Business Hub provides aggregated insights for up to the past 28 days, including mentions, website clicks, and discovery topics. Use these metrics together to identify the topics and pages worth reviewing more closely.<\/p><p class=\"wp-block-paragraph\">A mention doesn&rsquo;t require ChatGPT to use your brand name in an answer. For an online business, OpenAI counts a mention when ChatGPT references your website, such as citing one of your pages in a product comparison.<\/p><p class=\"wp-block-paragraph\">For a local business, OpenAI counts a mention when ChatGPT shows your location as a result, even if the person doesn&rsquo;t open the listing or visit your website.<\/p><p class=\"wp-block-paragraph\">For example, your restaurant appearing among suggested places to eat would count as a mention.<\/p><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6af6f485e9c42\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6af6f485e9c42\" class=\"aligncenter size-large is-resized wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/2\/2026\/11\/chatgpt-business-hub-insights-metrics.png\/w=1024,h=1024,fit=scale-down\" alt=\"ChatGPT Business Hub insights showing mentions, profile views, and website clicks\" class=\"wp-image-161836\" style=\"aspect-ratio:4.763358778625954;width:624px;height:auto\" title=\"chatgpt-business-hub-insights-metrics\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p class=\"wp-block-paragraph\">Website clicks show how often people click through to your website from ChatGPT. This metric tracks visits to your site rather than every time your business appears in a response.<\/p><p class=\"wp-block-paragraph\">Discovery topics show common themes in ChatGPT answers that mention or cite your business. For example, if your business keeps showing up in conversations about trail-running gear, that product type could appear as a discovery topic.<\/p><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6af6f485f0a99\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6af6f485f0a99\" class=\"aligncenter size-large is-resized wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/2\/2026\/11\/chatgpt-business-hub-discovery-topics.png\/w=1024,h=1024,fit=scale-down\" alt=\"ChatGPT Business Hub Top discovery topics chart showing topics, mentions, and share of mentions\" class=\"wp-image-161835\" style=\"aspect-ratio:2.1742160278745644;width:624px;height:auto\" title=\"chatgpt-business-hub-discovery-topics\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p class=\"wp-block-paragraph\">OpenAI shows these insights only after enough conversations or interactions meet its reporting thresholds. A blank metric doesn&rsquo;t necessarily mean zero activity.<\/p><p class=\"wp-block-paragraph\">You won&rsquo;t see individual prompts, user conversations, or Business Agent chats in Business Hub. OpenAI shares only aggregated insights, not the conversations behind them.<\/p><h2 class=\"wp-block-heading h-t-title-2\" id=\"h-what-is-a-chatgpt-business-agent\">What is a ChatGPT Business Agent?<\/h2><p class=\"wp-block-paragraph\">A ChatGPT Business Agent is a dedicated chat that answers customer questions using information and instructions from your business. OpenAI currently offers it to eligible ecommerce and online service businesses in the U.S. with a website.<\/p><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6af6f486083e8\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6af6f486083e8\" class=\"aligncenter size-large is-resized wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/2\/2026\/11\/chatgpt-business-agent-builder.png\/w=1024,h=1024,fit=scale-down\" alt=\"ChatGPT Business Agent builder showing agent instructions, business context, product feed, preview, and Publish agent button\" class=\"wp-image-161828\" style=\"aspect-ratio:1.6041131105398458;width:624px;height:auto\" title=\"chatgpt-business-agent-builder\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p class=\"wp-block-paragraph\">Customers can use your Business Agent to explore products or services, compare options, and ask about policies. ChatGPT labels these conversations separately from its independent answers, so customers know when they&rsquo;re interacting with your business.<\/p><p class=\"wp-block-paragraph\">Create a Business Agent after your business claim and Persona verification are approved. Open <strong>Business<\/strong>, select your business, then create an agent and review the information it will use. Preview its responses before selecting <strong>Publish<\/strong> <strong>Agent<\/strong>.<\/p><p class=\"wp-block-paragraph\">A Business Agent can&rsquo;t currently complete purchases, make bookings, or check a customer&rsquo;s order. Instead, it directs customers to your website to complete those actions.<\/p><h2 class=\"wp-block-heading h-t-title-2\" id=\"h-what-to-do-after-adding-your-business-to-chatgpt\">What to do after adding your business to ChatGPT<\/h2><p class=\"wp-block-paragraph\">After adding your business to ChatGPT, double-check that the published profile information is accurate and current. Keep it updated as your business changes, then use Business Hub insights to find topics worth improving on your website or store.<\/p><p class=\"wp-block-paragraph\">Start with discovery topics. Focus on themes that relate directly to products or services you actually offer rather than creating content around every topic that appears.<\/p><p class=\"wp-block-paragraph\">Compare each relevant topic with the page on your website that should answer it. Check whether the page explains who it&rsquo;s for, how options compare, pricing, availability, limitations, and what customers should do next.<\/p><p class=\"wp-block-paragraph\">Use mentions and website clicks as supporting signals. They help you see whether your business is appearing in ChatGPT and whether those appearances are leading people to your website. However, they don&rsquo;t explain why someone did or didn&rsquo;t click.<\/p><p class=\"wp-block-paragraph\">After improving a page, ask ChatGPT the questions your customers commonly ask. Use these checks to see whether ChatGPT represents your business accurately, not to measure rankings from a handful of responses.<\/p><p class=\"wp-block-paragraph\">You can connect ChatGPT to your Hostinger account through <a data-click-id=\"hgr-post-content-link-hostinger-connector\" href=\"\/in\/connector\">Hostinger Connector<\/a> if your website or online store runs on Hostinger. It&rsquo;s a ChatGPT plugin that lets you manage supported Hostinger services directly from ChatGPT&rsquo;s interface.<\/p><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6af6f48610dc3\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6af6f48610dc3\" class=\"aligncenter size-large is-resized wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/2\/2026\/11\/chatgpt-hostinger-connector-plugin.png\/w=1024,h=1024,fit=scale-down\" alt=\"ChatGPT Plugins search results showing the Hostinger Connector plugin\" class=\"wp-image-161838\" style=\"aspect-ratio:3.8282208588957056;width:624px;height:auto\" title=\"chatgpt-hostinger-connector-plugin\"><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" data-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.thisImage.buttonRight\" data-wp-style--top=\"state.thisImage.buttonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p class=\"wp-block-paragraph\">Hostinger Connector doesn&rsquo;t manage your Business Hub profile or product feed, so keep those updates in Business Hub.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To add your business to ChatGPT, open Business Hub and search for it. Claim an existing listing if one appears, or create a new profile if you don&rsquo;t find a match, then complete the required verification. OpenAI introduced Businesses in ChatGPT on November 10, 2026. Business Hub gives eligible businesses a direct way to provide [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"\/in\/tutorials\/how-to-add-your-business-to-chatgpt\/\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":411,"featured_media":141178,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rank_math_title":"How to add your business to ChatGPT","rank_math_description":"Learn how to add your business to ChatGPT with Business Hub, verify your connection, optimize your profile, add product feeds, and monitor business insights.","rank_math_focus_keyword":"how to add your business to ChatGPT","_content_updated_date":"","footnotes":""},"categories":[22657],"tags":[],"class_list":["post-141177","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-marketing"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/tutorials\/how-to-add-your-business-to-chatgpt","default":0},{"locale":"en-PH","link":"https:\/\/www.hostinger.com\/ph\/tutorials\/how-to-add-your-business-to-chatgpt","default":0},{"locale":"en-MY","link":"https:\/\/www.hostinger.com\/my\/tutorials\/how-to-add-your-business-to-chatgpt","default":0},{"locale":"en-GB","link":"https:\/\/www.hostinger.com\/uk\/tutorials\/how-to-add-your-business-to-chatgpt","default":0},{"locale":"en-IN","link":"https:\/\/www.hostinger.com\/in\/tutorials\/how-to-add-your-business-to-chatgpt","default":0},{"locale":"en-CA","link":"https:\/\/www.hostinger.com\/ca\/tutorials\/how-to-add-your-business-to-chatgpt","default":0},{"locale":"en-AU","link":"https:\/\/www.hostinger.com\/au\/tutorials\/how-to-add-your-business-to-chatgpt","default":0},{"locale":"en-NG","link":"https:\/\/www.hostinger.com\/ng\/tutorials\/how-to-add-your-business-to-chatgpt","default":0}],"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/in\/tutorials\/wp-json\/wp\/v2\/posts\/141177","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/in\/tutorials\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/in\/tutorials\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/in\/tutorials\/wp-json\/wp\/v2\/users\/411"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/in\/tutorials\/wp-json\/wp\/v2\/comments?post=141177"}],"version-history":[{"count":2,"href":"https:\/\/www.hostinger.com\/in\/tutorials\/wp-json\/wp\/v2\/posts\/141177\/revisions"}],"predecessor-version":[{"id":141182,"href":"https:\/\/www.hostinger.com\/in\/tutorials\/wp-json\/wp\/v2\/posts\/141177\/revisions\/141182"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/in\/tutorials\/wp-json\/wp\/v2\/media\/141178"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/in\/tutorials\/wp-json\/wp\/v2\/media?parent=141177"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/in\/tutorials\/wp-json\/wp\/v2\/categories?post=141177"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/in\/tutorials\/wp-json\/wp\/v2\/tags?post=141177"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}