{"id":470,"date":"2021-11-05T12:16:42","date_gmt":"2021-11-05T12:16:42","guid":{"rendered":"https:\/\/blog.hostinger.io\/id\/support\/2021\/11\/05\/3592497-status-invoice-belum-berubah-setelah-pelunasan-tagihan-di-hostinger\/"},"modified":"2021-11-05T12:16:42","modified_gmt":"2021-11-05T12:16:42","slug":"3592497-status-invoice-belum-berubah-setelah-pelunasan-tagihan-di-hostinger","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/id\/support\/3592497-status-invoice-belum-berubah-setelah-pelunasan-tagihan-di-hostinger\/","title":{"rendered":"Status Invoice Belum Berubah Setelah Pelunasan Tagihan di Hostinger"},"content":{"rendered":"<p class=\"no-margin\">Apabila Anda sudah melakukan pembayaran, pastikan dana <b>telah terpotong <\/b>dari rekening Anda. Jika saldo rekening belum berkurang, ulangi proses pembelian.<\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">Jika saldo Anda sudah berkurang, muat ulang halaman hPanel.<\/p><ul>\n<li>\n<p class=\"no-margin\">Jika Anda membayar untuk <b>layanan baru<\/b>, cek <b><a href=\"https:\/\/hpanel.hostinger.com\/\" target=\"_blank\" class=\"intercom-content-link\" rel=\"noopener\">Halaman Utama<\/a><\/b> hPanel untuk <b><a href=\"\/id\/support\/4598546-bagaimana-cara-setup-order-di-hostinger\" target=\"_blank\" class=\"intercom-content-link\">mengaktifkan layanan<\/a><\/b>.<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Jika Anda membayar untuk <b>perpanjangan layanan<\/b>, cek tanggal kedaluwarsa di tab <b><a href=\"https:\/\/hpanel.hostinger.com\/billing\" target=\"_blank\" class=\"intercom-content-link\" rel=\"noopener\">Tagihan<\/a><\/b><\/p>\n<\/li>\n<\/ul><p class=\"no-margin\">Setelah itu, tunggulah <b>hingga 24 jam<\/b> sampai pembayaran dinyatakan berhasil dari sisi kami. Situasi dan kondisi tergantung pada metode pembayaran yang digunakan.<\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">Hal ini terjadi karena <i>gateway<\/i> memerlukan waktu untuk memproses data pembayaran dan meneruskan transaksi. Segera setelah kami mengecek dan menyatakan pembayaran berhasil, layanan akan otomatis muncul di profil Anda.<\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">Jika status invoice belum berubah <b>lebih dari 24 jam<\/b> sejak pembayaran dilakukan dan Anda tidak bisa mengakses layanan, <b>segera hubungi tim <\/b><b><a href=\"\/id\/support\/1583780-cara-menghubungi-cs-melalui-live-chat\" target=\"_blank\" class=\"intercom-content-link\">Customer Success<\/a><\/b>. Beri tahu kami sedetail mungkin:<\/p><ul>\n<li>\n<p class=\"no-margin\">Untuk <b>PayPal<\/b> &ndash; beri tahu <b>ID transaksi<\/b> dan <b>email akun PayPal<\/b><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Untuk<b> Kartu Kredit<\/b> &ndash; beri tahu <b>6 angka pertama dan 4 angka terakhir<\/b> dari kartu yang digunakan.<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Untuk <b>metode pembayaran lain<\/b> &ndash; beri tahu email Anda dan bukti pembayaran.<\/p>\n<\/li>\n<\/ul><p class=\"no-margin\">Kami akan membantu Anda menyelesaikan masalah pembayaran &#128522;<\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\"><b>CATATAN:<\/b><\/p><ul>\n<li>\n<p class=\"no-margin\">Apabila Anda menggunakan metode pembayaran <b>UPI<\/b>, diharapkan untuk menunggu selama 2-6 jam sampai transaksi diteruskan ke sisi kami.<\/p>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Mengapa status pembayaran tidak berubah dan layanan tidak muncul<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[199],"tags":[],"class_list":["post-470","post","type-post","status-publish","format-standard","hentry","category-kendala-pembayaran"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/3592497-what-to-do-if-an-invoice-still-appears-as-unpaid-after-making-a-payment-at-hostinger\/","default":1},{"locale":"es-ES","link":"https:\/\/www.hostinger.com\/es\/support\/3592497-que-hacer-si-la-factura-aun-aparece-pendiente-despues-de-pagar-en-hostinger\/","default":0},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/support\/3592497-que-faire-si-votre-facture-apparait-toujours-comme-impayee-apres-le-paiement\/","default":0},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/support\/3592497-status-invoice-belum-berubah-setelah-pelunasan-tagihan-di-hostinger\/","default":0},{"locale":"pt-PT","link":"https:\/\/www.hostinger.com\/br\/support\/3592497-o-que-fazer-se-sua-fatura-continuar-pendente-mesmo-apos-o-pagamento-at-hostinger\/","default":0},{"locale":"uk-UA","link":"https:\/\/www.hostinger.com\/ua\/support\/3592497-------\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/id\/support\/wp-json\/wp\/v2\/posts\/470","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/id\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/id\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/id\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/id\/support\/wp-json\/wp\/v2\/comments?post=470"}],"version-history":[{"count":0,"href":"https:\/\/www.hostinger.com\/id\/support\/wp-json\/wp\/v2\/posts\/470\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/id\/support\/wp-json\/wp\/v2\/media?parent=470"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/id\/support\/wp-json\/wp\/v2\/categories?post=470"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/id\/support\/wp-json\/wp\/v2\/tags?post=470"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}