{"id":11,"date":"2024-11-05T10:58:28","date_gmt":"2024-11-05T10:58:28","guid":{"rendered":"https:\/\/blog.hostinger.io\/id\/support\/2024\/11\/05\/10085851-cara-mengatasi-max-defers-pada-cpanel-mail-hosting-di-hostinger\/"},"modified":"2025-08-26T19:53:22","modified_gmt":"2025-08-26T19:53:22","slug":"10085851-cara-mengatasi-max-defers-pada-cpanel-mail-hosting-di-hostinger","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/id\/support\/10085851-cara-mengatasi-max-defers-pada-cpanel-mail-hosting-di-hostinger\/","title":{"rendered":"Cara Mengatasi Max Defers pada cPanel Mail Hosting di Hostinger"},"content":{"rendered":"<p class=\"no-margin\"><b>Max Defers<\/b> merupakan dua kata yang terdapat dalam pesan eror saat gagal melakukan proses kirim email di mail hosting. Contoh, kalimat lengkapnya seperti ini, &ldquo;<i>Domain has exceeded the max defers and failures per hour (5\/5 (14%)) allowed.<\/i>&rdquo;<\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">Arti dari pesan tersebut menandakan pesan email yang sedang dikirim gagal terkirim ke email tujuan. Otomatis pesan tersebut gagal juga diterima oleh calon penerima.<\/p><p class=\"no-margin\">Beberapa hal bisa menjadi penyebab gagalnya proses pengiriman email, seperti:<\/p><ul>\n<li>\n<p class=\"no-margin\">Alamat email tujuan yang tidak valid<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">MX Record email tujuan tidak ditemukan<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Aktifnya fitur untuk menghindari spam yang dilakukan oleh user<\/p>\n<\/li>\n<\/ul><p class=\"no-margin\">Maksud poin terakhir adalah cPanel bisa melakukan pemblokiran pada suatu akun yang mengirim email tidak valid berkali-kali dalam satu jam. Tindakan ini tentu bisa dianggap spamming oleh cPanel. Akhirnya muncul pesan Max Defers untuk menghentikannya.<\/p><p class=\"no-margin\">Sementara itu, beberapa user merasa tidak melakukan spamming. Setelah dilakukan pengecekan, ternyata user salah dalam mengetik alamat email, alias typo. Namun, user mencoba berkali-kali mengirim email ke alamat yang typo tersebut hingga akhirnya muncul pesan eror Max Defers. Untuk itu, silakan mengikuti panduan teknis ini untuk mengatasi Max Defers pada Mail Hosting.<\/p><p class=\"no-margin\">1. Masuk ke<a href=\"https:\/\/www.niagahoster.co.id\/cpanel-login\" target=\"_blank\" class=\"intercom-content-link\" rel=\"noopener\"> <b>Member Area Niagahoster<\/b><\/a>.<\/p><p class=\"no-margin\">2. Pilih menu hosting &ndash; pilih hosting yang dimaksud &ndash; kemudian klik kelola<\/p><div class=\"intercom-container\"><img decoding=\"async\" src=\"\/id\/support\/wp-content\/uploads\/sites\/57\/2024\/11\/77e85883-69f5-415f-b45e-bb80c50388d7.jpg\"><\/div><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">3. Pada dashboard, silakan klik login ke Cpanel<\/p><div class=\"intercom-container\"><img decoding=\"async\" src=\"\/id\/support\/wp-content\/uploads\/sites\/57\/2024\/11\/00be28e8-1091-41da-b451-09463f5afa7b.jpg\"><\/div><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">4. Anda akan dibawa masuk ke halaman <b>cPanel<\/b>.<\/p><div class=\"intercom-container\"><img decoding=\"async\" src=\"\/id\/support\/wp-content\/uploads\/sites\/57\/2024\/11\/18e00da6-ccd2-4e95-b726-d2dcca5daea4.jpg\"><\/div><p class=\"no-margin\">5. Ketik <b>Track Delivery<\/b> pada bilah pencarian di bagian atas, kemudian klik hasil pencarian yang telah ditampilkan.<\/p><div class=\"intercom-container\"><img decoding=\"async\" src=\"\/id\/support\/wp-content\/uploads\/sites\/57\/2024\/11\/e7c0ae71-8834-4c07-bf00-0f93fcac9615.jpg\"><\/div><p class=\"no-margin\">5. Berikut tampilan Track Delivery pada mail hosting. Laporan akan muncul pada tabel di bawah. Isi tabel juga bisa difilter sesuai kebutuhan. Misal, Anda hanya ingin menampilkan email yang gagal terkirim, caranya dengan klik tombol <b>Show Blocked &amp; Failed<\/b>.<\/p><div class=\"intercom-container\"><img decoding=\"async\" src=\"\/id\/support\/wp-content\/uploads\/sites\/57\/2024\/11\/386d1b64-593c-4661-afb7-662b2c7f323f.jpg\"><\/div><p class=\"no-margin\">6. Berikut contoh laporan yang menampilkan email yang gagal terkirim. Berdasarkan laporan ini, beberapa hal bisa Anda perhatikan, antara lain:<\/p><ul>\n<li>\n<p class=\"no-margin\"><b>Recipient<\/b>: Apakah alamat penerima sudah sesuai?<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><b>Result<\/b>: Kolom ini akan mendeskripsikan penyebab email gagal terkirim.<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\"><b>Error Code<\/b>: Biasanya pada kolom Result terdapat kode eror yang dicantumkan. Anda bisa cek arti kode tersebut pada<a href=\"https:\/\/community.mimecast.com\/s\/article\/Mimecast-SMTP-Error-Codes-842605754\" target=\"_blank\" class=\"intercom-content-link\" rel=\"noopener\"> tautan ini<\/a>.<\/p>\n<\/li>\n<\/ul><div class=\"intercom-container\"><img decoding=\"async\" src=\"\/id\/support\/wp-content\/uploads\/sites\/57\/2024\/11\/8d0255e9-d110-4f5b-809f-106602c6d487.jpg\" alt=\"6 Contoh failure email (Edit)\"><\/div><p class=\"no-margin\">7. Sementara itu, ini contoh laporan yang menampilkan email yang tertunda (deferred). Anda bisa melakukan hal yang sama seperti langkah sebelumnya. Pada kolom Result, terdapat <b>Error Code<\/b>: <i>451 Internal resource temporarily unavailable<\/i>.<\/p><div class=\"intercom-container\"><img decoding=\"async\" src=\"\/id\/support\/wp-content\/uploads\/sites\/57\/2024\/11\/46c70d4c-5afb-474f-942b-49d4b773561f.jpg\" alt=\"7 Contoh deferred email (edit)\"><\/div><p class=\"no-margin\">Setelah dicek pada<a href=\"https:\/\/community.mimecast.com\/s\/article\/Mimecast-SMTP-Error-Codes-842605754\" target=\"_blank\" class=\"intercom-content-link\" rel=\"noopener\"> tautan<\/a> yang dicantumkan kolom Result, artinya seperti ini:<\/p><div class=\"intercom-interblocks-table-container\">\n<table role=\"presentation\">\n<tbody>\n<tr>\n<td>\n<p class=\"no-margin\"><b>Code<\/b><\/p>\n<\/td>\n<td>\n<p class=\"no-margin\"><b>Reason Given to Sending MTA<\/b><\/p>\n<\/td>\n<td>\n<p class=\"no-margin\"><b>Description<\/b><\/p>\n<\/td>\n<td>\n<p class=\"no-margin\"><b>Recommended Resolution<\/b><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p class=\"no-margin\">451<\/p>\n<\/td>\n<td>\n<p class=\"no-margin\">Internal resource temporarily unavailable<\/p>\n<\/td>\n<td>\n<p class=\"no-margin\">The sending mail server is subjected to<a href=\"https:\/\/community.mimecast.com\/s\/article\/Configuring-Greylisting-Policies-1477133678?r=28&amp;ui-knowledge-components-aura-actions.KnowledgeArticleVersionCreateDraftFromOnlineAction.createDraftFromOnlineArticle=1\" target=\"_blank\" class=\"intercom-content-link\" rel=\"noopener\"> Greylisting<\/a>. This requires the server retries the connection, between one minute and 12 hours. Alternatively the sender&rsquo;s IP address has a poor reputation.<\/p>\n<\/td>\n<td>\n<p class=\"no-margin\">These reputation checks can be bypassed with an<a href=\"https:\/\/community.mimecast.com\/s\/article\/Configuring-Auto-Allow-Creation-Policies-1268524424?r=28&amp;ui-knowledge-components-aura-actions.KnowledgeArticleVersionCreateDraftFromOnlineAction.createDraftFromOnlineArticle=1\" target=\"_blank\" class=\"intercom-content-link\" rel=\"noopener\"> Auto Allow<\/a> or<a href=\"https:\/\/community.mimecast.com\/s\/article\/Configuring-Permitted-Senders-Policies-1067720131?r=28&amp;ui-knowledge-components-aura-actions.KnowledgeArticleVersionCreateDraftFromOnlineAction.createDraftFromOnlineArticle=1\" target=\"_blank\" class=\"intercom-content-link\" rel=\"noopener\"> Permitted Senders<\/a> policy. If it&rsquo;s legitimate traffic, amend your Greylisting policy.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><p class=\"no-margin\">Terjemahan Bahasa Indonesia:<\/p><div class=\"intercom-interblocks-table-container\">\n<table role=\"presentation\">\n<tbody>\n<tr>\n<td>\n<p class=\"no-margin\"><b>Kode<\/b><\/p>\n<\/td>\n<td>\n<p class=\"no-margin\"><b>Alasan<\/b><\/p>\n<\/td>\n<td>\n<p class=\"no-margin\"><b>Deskripsi<\/b><\/p>\n<\/td>\n<td>\n<p class=\"no-margin\"><b>Resolusi yang Direkomendasikan<\/b><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p class=\"no-margin\">451<\/p>\n<\/td>\n<td>\n<p class=\"no-margin\">Sumber daya internal sementara tidak tersedia<\/p>\n<\/td>\n<td>\n<p class=\"no-margin\">Server email pengirim dikenai<a href=\"https:\/\/community.mimecast.com\/s\/article\/Configuring-Greylisting-Policies-1477133678?r=28&amp;ui-knowledge-components-aura-actions.KnowledgeArticleVersionCreateDraftFromOnlineAction.createDraftFromOnlineArticle=1\" target=\"_blank\" class=\"intercom-content-link\" rel=\"noopener\"> Greylisting<\/a>. Ini mengharuskan server mencoba kembali koneksi, antara satu menit hingga 12 jam. Atau, alamat IP pengirim memiliki reputasi yang buruk.<\/p>\n<\/td>\n<td>\n<p class=\"no-margin\">Pemeriksaan reputasi ini dapat dilewati dengan kebijakan<a href=\"https:\/\/community.mimecast.com\/s\/article\/Configuring-Auto-Allow-Creation-Policies-1268524424?r=28&amp;ui-knowledge-components-aura-actions.KnowledgeArticleVersionCreateDraftFromOnlineAction.createDraftFromOnlineArticle=1\" target=\"_blank\" class=\"intercom-content-link\" rel=\"noopener\"> Izinkan Otomatis<\/a> atau<a href=\"https:\/\/community.mimecast.com\/s\/article\/Configuring-Permitted-Senders-Policies-1067720131?r=28&amp;ui-knowledge-components-aura-actions.KnowledgeArticleVersionCreateDraftFromOnlineAction.createDraftFromOnlineArticle=1\" target=\"_blank\" class=\"intercom-content-link\" rel=\"noopener\"> Pengirim yang Diizinkan<\/a>. Jika itu lalu lintas yang sah, ubah kebijakan daftar abu-abu Anda.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><h2 id=\"h_f31a36e461\"><b>Status Pengiriman Pesan pada Track Delivery<\/b><\/h2><p class=\"no-margin\">Berikut ikon yang menunjukkan status pengiriman pesan email Anda:<\/p><div class=\"intercom-interblocks-table-container\">\n<table role=\"presentation\">\n<tbody>\n<tr>\n<td>\n<p class=\"no-margin\"><b>Ikon<\/b><\/p>\n<\/td>\n<td>\n<p class=\"no-margin\"><b>Arti<\/b><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<div class=\"intercom-container intercom-align-center\"><img decoding=\"async\" src=\"\/id\/support\/wp-content\/uploads\/sites\/57\/2024\/11\/94b0d160-bb11-44ff-8f03-15df2757fad4.jpg\"><\/div>\n<\/td>\n<td>\n<p class=\"no-margin\">Sistem telah menyampaikan pesan tersebut.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<div class=\"intercom-container intercom-align-center\"><img decoding=\"async\" src=\"\/id\/support\/wp-content\/uploads\/sites\/57\/2024\/11\/2b8d0db0-8426-4f44-be48-bfda8a8ab110.jpg\"><\/div>\n<\/td>\n<td>\n<p class=\"no-margin\">Status pesan tidak diketahui, atau pengiriman sedang berlangsung.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<div class=\"intercom-container intercom-align-center\"><img decoding=\"async\" src=\"\/id\/support\/wp-content\/uploads\/sites\/57\/2024\/11\/17153c1e-fd19-4664-9871-2ac7a7a26d0e.jpg\"><\/div>\n<\/td>\n<td>\n<p class=\"no-margin\">Sistem menunda pesan tersebut.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<div class=\"intercom-container intercom-align-center\"><img decoding=\"async\" src=\"\/id\/support\/wp-content\/uploads\/sites\/57\/2024\/11\/fda9fe7a-14da-4afe-a97b-552b27767f46.jpg\"><\/div>\n<\/td>\n<td>\n<p class=\"no-margin\">Pesan mengalami kesalahan pengiriman.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<div class=\"intercom-container intercom-align-center\"><img decoding=\"async\" src=\"\/id\/support\/wp-content\/uploads\/sites\/57\/2024\/11\/6b87e901-3f2d-4a84-82b4-31940d90fec2.jpg\"><\/div>\n<\/td>\n<td>\n<p class=\"no-margin\">Sistem mengarsipkan pesan tersebut.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<div class=\"intercom-container intercom-align-center\"><img decoding=\"async\" src=\"\/id\/support\/wp-content\/uploads\/sites\/57\/2024\/11\/1c846380-9fb1-4c71-937f-d2fe07486f5c.jpg\"><\/div>\n<\/td>\n<td>\n<p class=\"no-margin\">Sistem menolak dan menghapus pesan pada Simple Mail Transfer Protocol (SMTP). Ini dapat terjadi jika server pengirim tidak menggunakan konfigurasi yang aman atau server berada pada Real-time Blackhole List (RBL).<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<div class=\"intercom-container intercom-align-center\"><img decoding=\"async\" src=\"\/id\/support\/wp-content\/uploads\/sites\/57\/2024\/11\/726268e3-b60c-46e9-b7d5-3ce46f915e10.jpg\"><\/div>\n<\/td>\n<td>\n<p class=\"no-margin\">Server email menerima pesan tetapi tidak mengirimkan pesan ke kotak masuk penerima. Ini dapat terjadi ketika perangkat lunak spam memfilter pesan atau penerima memiliki filter email khusus.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><p class=\"no-margin\">Kini Anda telah mengetahui penyebab dari pesan eror yang tampil pada saat melakukan pengiriman email di mail hosting. Anda bisa mengecek aktivitas tersebut melalui tools <b>Track Delivery<\/b> pada cPanel, kemudian mencari tahu apa solusi yang bisa dilakukan.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Max Defers merupakan dua kata yang terdapat dalam pesan eror saat gagal melakukan proses kirim email di mail hosting. Contoh, kalimat lengkapnya seperti ini, &ldquo;Domain&#8230;<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[161],"tags":[],"class_list":["post-11","post","type-post","status-publish","format-standard","hentry","category-email-cpanel"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/10085851-how-to-fix-max-defers-on-cpanel-mail-hosting-at-hostinger\/","default":1},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/support\/10085851-cara-mengatasi-max-defers-pada-cpanel-mail-hosting-di-hostinger\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/id\/support\/wp-json\/wp\/v2\/posts\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/id\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/id\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/id\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/id\/support\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":1,"href":"https:\/\/www.hostinger.com\/id\/support\/wp-json\/wp\/v2\/posts\/11\/revisions"}],"predecessor-version":[{"id":788,"href":"https:\/\/www.hostinger.com\/id\/support\/wp-json\/wp\/v2\/posts\/11\/revisions\/788"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/id\/support\/wp-json\/wp\/v2\/media?parent=11"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/id\/support\/wp-json\/wp\/v2\/categories?post=11"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/id\/support\/wp-json\/wp\/v2\/tags?post=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}