{"id":2019,"date":"2021-11-28T10:05:27","date_gmt":"2021-11-28T10:05:27","guid":{"rendered":"https:\/\/blog.hostinger.io\/fr\/support\/2021\/11\/28\/5240979-comment-verifier-les-en-tetes-d-e-mail-chez-hostinger\/"},"modified":"2026-02-06T13:27:13","modified_gmt":"2026-02-06T13:27:13","slug":"5240979-comment-verifier-les-en-tetes-d-e-mail-chez-hostinger","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/fr\/support\/5240979-comment-verifier-les-en-tetes-d-e-mail-chez-hostinger\/","title":{"rendered":"Comment afficher les en-t\u00eates des emails chez Hostinger"},"content":{"rendered":"<p class=\"p1\"><span class=\"s1\">Les en-t&ecirc;tes contiennent des informations techniques sur l&rsquo;acheminement d&rsquo;un email, son exp&eacute;diteur et l&rsquo;authentification.<\/span><\/p><p class=\"p1\"><span class=\"s1\">Ils sont souvent n&eacute;cessaires pour r&eacute;soudre les probl&egrave;mes d&rsquo;envoi, de spam ou pour contacter le support.<\/span><\/p><p class=\"p1\"><span class=\"s1\">Ce guide vous explique comment afficher la source d&rsquo;un email, consulter les en-t&ecirc;tes dans le webmail Hostinger, copier les informations et t&eacute;l&eacute;charger le fichier complet au format <b>.eml<\/b>.<\/span><\/p><hr><h2 class=\"p1\" id=\"h-option-1-afficher-les-en-tetes-via-le-webmail-hostinger\"><span class=\"s3\"><b>Option 1&nbsp;: Afficher les en-t&ecirc;tes via le webmail Hostinger<\/b><\/span><\/h2><p class=\"p1\"><span class=\"s1\">La m&eacute;thode la plus simple pour afficher les en-t&ecirc;tes d&rsquo;un email consiste &agrave; utiliser le webmail Hostinger.<\/span><\/p><h3 class=\"p1\"><span class=\"s4\"><b> &Eacute;tapes &agrave; suivre&nbsp;:<\/b><\/span><\/h3><ol class=\"ol1\">\n<li class=\"li1\"><span class=\"s1\">Connectez-vous au <a href=\"https:\/\/mail.hostinger.com\/\" target=\"_blank\" rel=\"noopener\"><span class=\"s2\">webmail Hostinger<\/span><\/a>.<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">Ouvrez l&rsquo;email que vous souhaitez analyser.<\/span><\/li>\n<li class=\"li1\"><span class=\"s1\">Cliquez sur les <b>trois points<\/b> (plus d&rsquo;options) en haut &agrave; droite du message.<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">S&eacute;lectionnez <b>Afficher l&rsquo;original<\/b>.<\/span><\/li>\n<\/ol><p class=\"p1\">La source compl&egrave;te du message s&rsquo;affiche alors, y compris tous les en-t&ecirc;tes et le contenu de l&rsquo;email.<\/p><div class=\"intercom-container\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5213\" src=\"https:\/\/www.hostinger.com\/fr\/support\/wp-content\/uploads\/sites\/56\/2026\/02\/Screenshot-2026-02-06-at-11.26.38-20260206-102649-300x162.png\" alt=\"\" width=\"3030\" height=\"1637\" srcset=\"https:\/\/www.hostinger.com\/fr\/support\/wp-content\/uploads\/sites\/56\/2026\/02\/Screenshot-2026-02-06-at-11.26.38-20260206-102649-300x162.png 300w, https:\/\/www.hostinger.com\/fr\/support\/wp-content\/uploads\/sites\/56\/2026\/02\/Screenshot-2026-02-06-at-11.26.38-20260206-102649-1024x553.png 1024w, https:\/\/www.hostinger.com\/fr\/support\/wp-content\/uploads\/sites\/56\/2026\/02\/Screenshot-2026-02-06-at-11.26.38-20260206-102649-768x415.png 768w, https:\/\/www.hostinger.com\/fr\/support\/wp-content\/uploads\/sites\/56\/2026\/02\/Screenshot-2026-02-06-at-11.26.38-20260206-102649-1536x830.png 1536w, https:\/\/www.hostinger.com\/fr\/support\/wp-content\/uploads\/sites\/56\/2026\/02\/Screenshot-2026-02-06-at-11.26.38-20260206-102649-2048x1106.png 2048w\" sizes=\"auto, (max-width: 3030px) 100vw, 3030px\" \/><\/div><p class=\"p1\">&Agrave; partir de cette vue, vous pouvez&nbsp;:<\/p><ul class=\"ul1\">\n<li class=\"li1\"><span class=\"s1\">Cliquer sur <b>Copier dans le presse-papiers<\/b> pour copier tous les en-t&ecirc;tes et le contenu<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\">Cliquer sur <b>T&eacute;l&eacute;charger au format .eml<\/b> pour enregistrer l&rsquo;email dans un fichier<\/span><\/li>\n<\/ul><p class=\"p3\">Le <b>fichier .eml<\/b> peut &ecirc;tre partag&eacute; avec le support ou ouvert dans d&rsquo;autres applications de messagerie pour analyse.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5214\" src=\"https:\/\/www.hostinger.com\/fr\/support\/wp-content\/uploads\/sites\/56\/2026\/02\/Screenshot-2026-02-06-at-11.27.08-20260206-102722-300x162.png\" alt=\"\" width=\"3324\" height=\"1795\" srcset=\"https:\/\/www.hostinger.com\/fr\/support\/wp-content\/uploads\/sites\/56\/2026\/02\/Screenshot-2026-02-06-at-11.27.08-20260206-102722-300x162.png 300w, https:\/\/www.hostinger.com\/fr\/support\/wp-content\/uploads\/sites\/56\/2026\/02\/Screenshot-2026-02-06-at-11.27.08-20260206-102722-1024x553.png 1024w, https:\/\/www.hostinger.com\/fr\/support\/wp-content\/uploads\/sites\/56\/2026\/02\/Screenshot-2026-02-06-at-11.27.08-20260206-102722-768x415.png 768w, https:\/\/www.hostinger.com\/fr\/support\/wp-content\/uploads\/sites\/56\/2026\/02\/Screenshot-2026-02-06-at-11.27.08-20260206-102722-1536x830.png 1536w, https:\/\/www.hostinger.com\/fr\/support\/wp-content\/uploads\/sites\/56\/2026\/02\/Screenshot-2026-02-06-at-11.27.08-20260206-102722-2048x1106.png 2048w\" sizes=\"auto, (max-width: 3324px) 100vw, 3324px\" \/><\/p><hr><h2 class=\"p1\" id=\"h-option-2-afficher-les-en-tetes-avec-une-application-de-messagerie-tierce\"><span class=\"s1\"><b>Option 2&nbsp;: Afficher les en-t&ecirc;tes avec une application de messagerie tierce<\/b><\/span><\/h2><p class=\"p1\">Si vous utilisez une application de messagerie externe, vous pouvez &eacute;galement afficher les en-t&ecirc;tes directement depuis celle-ci.<\/p><p class=\"p1\">Les &eacute;tapes exactes d&eacute;pendent de l&rsquo;outil utilis&eacute;.<\/p><p class=\"p1\">Consultez les guides suivants pour des instructions d&eacute;taill&eacute;es&nbsp;:<\/p><ul class=\"ul1\">\n<li class=\"li2\"><span class=\"s2\"><a href=\"https:\/\/support.google.com\/mail\/answer\/29436\" target=\"_blank\" rel=\"noopener\"><span class=\"s3\">Comment afficher les en-t&ecirc;tes des emails dans Gmail<\/span><\/a><\/span><\/li>\n<li class=\"li2\"><span class=\"s2\"><a href=\"https:\/\/support.microsoft.com\/en-us\/office\/view-internet-message-headers-in-outlook-cd039382-dc6e-4264-ac74-c048563d212c\" target=\"_blank\" rel=\"noopener\"><span class=\"s3\">Comment afficher les en-t&ecirc;tes des emails dans Outlook<\/span><\/a><\/span><\/li>\n<li class=\"li2\"><span class=\"s2\"><a href=\"https:\/\/support.apple.com\/en-hk\/guide\/mail\/mlhlp1089\/mac\" target=\"_blank\" rel=\"noopener\"><span class=\"s3\">Comment afficher les en-t&ecirc;tes des emails dans Apple Mail<\/span><\/a><\/span><\/li>\n<li class=\"li2\"><span class=\"s2\"><a href=\"https:\/\/support.apple.com\/en-hk\/guide\/icloud\/mmcc887ce9\/icloud\" target=\"_blank\" rel=\"noopener\"><span class=\"s3\">Comment afficher les en-t&ecirc;tes des emails dans iCloud<\/span><\/a><\/span><\/li>\n<li class=\"li3\"><span class=\"s4\">Mozilla Thunderbird&nbsp;: utilisez le raccourci Ctrl+U (Windows\/Linux) ou Cmd+U (Mac)<\/span><\/li>\n<\/ul><hr><h2 class=\"p5\" id=\"h-pourquoi-afficher-len-tete-dun-email\"><b>Pourquoi afficher l&rsquo;en-t&ecirc;te d&rsquo;un email&nbsp;?<\/b><\/h2><p class=\"p6\">Les en-t&ecirc;tes peuvent &ecirc;tre utiles dans les situations suivantes&nbsp;:<\/p><ul class=\"ul1\">\n<li class=\"li7\"><span class=\"s4\">Un email est marqu&eacute; comme spam<\/span><\/li>\n<li class=\"li7\"><span class=\"s4\">Un email est retard&eacute; ou n&rsquo;est pas livr&eacute;<\/span><\/li>\n<li class=\"li7\"><span class=\"s4\">Vous devez v&eacute;rifier l&rsquo;authentification de l&rsquo;exp&eacute;diteur (SPF, DKIM, DMARC)<\/span><\/li>\n<li class=\"li3\"><span class=\"s4\">Vous signalez un probl&egrave;me de livraison d&rsquo;email<\/span><\/li>\n<\/ul><hr><h2 class=\"p5\" id=\"h-depannage-courant\"><b>D&eacute;pannage courant<\/b><\/h2><ul class=\"ul1\">\n<li class=\"li7\"><span class=\"s4\"><b>Si l&rsquo;option &laquo; Afficher l&rsquo;original &raquo; n&rsquo;appara&icirc;t pas<\/b>, assurez-vous que vous avez bien ouvert l&rsquo;email en question et que vous avez cliqu&eacute; sur les trois points dans la vue de l&rsquo;email.<\/span><\/li>\n<li class=\"li7\"><span class=\"s4\"><b>Si le fichier .eml ne se t&eacute;l&eacute;charge pas<\/b>, essayez d&rsquo;actualiser la page ou d&rsquo;utiliser un autre navigateur.<\/span><\/li>\n<li class=\"li3\"><span class=\"s4\"><b>Si les en-t&ecirc;tes copi&eacute;s semblent incomplets, <\/b>privil&eacute;giez<b> l&rsquo;option &laquo;&nbsp;T&eacute;l&eacute;charger au format .eml&nbsp;&raquo;<\/b> pour obtenir l&rsquo;int&eacute;gralit&eacute; des donn&eacute;es.<\/span><\/li>\n<\/ul><hr><div class=\"intercom-interblocks-callout\" style=\"background-color: #e3e7fa80;border-color: #334bfa33\"><span class=\"s6\">En savoir plus&nbsp;:<a href=\"https:\/\/www.hostinger.com\/tutorials\/email-headers\/\"><b> <\/b><span class=\"s7\"><b>Que sont les en-t&ecirc;tes d&rsquo;email&nbsp;? Un guide complet<\/b><\/span><\/a> <\/span><span class=\"s8\">&#128161;<\/span><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Affichage des en-t\u00eates des e-mails sur le Webmail et les clients de messagerie<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[160],"tags":[],"class_list":["post-2019","post","type-post","status-publish","format-standard","hentry","category-hostinger-email-depannage-et-resolution-des-problemes-possibles"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/5240979-how-to-check-email-headers-at-hostinger\/","default":1},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/support\/5240979-comment-verifier-les-en-tetes-d-e-mail-chez-hostinger\/","default":0},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/support\/5240979-cara-cek-header-email-di-hostinger\/","default":0},{"locale":"lt-LT","link":"https:\/\/www.hostinger.com\/lt\/support\/5240979-kaip-patikrinti-el-laisku-antrastes-hostinger-platformoje\/","default":0},{"locale":"pt-PT","link":"https:\/\/www.hostinger.com\/br\/support\/5240979-como-verificar-o-cabecalho-dos-e-mails-na-hostinger\/","default":0},{"locale":"uk-UA","link":"https:\/\/www.hostinger.com\/ua\/support\/5240979----\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/fr\/support\/wp-json\/wp\/v2\/posts\/2019","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/fr\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/fr\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/fr\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/fr\/support\/wp-json\/wp\/v2\/comments?post=2019"}],"version-history":[{"count":8,"href":"https:\/\/www.hostinger.com\/fr\/support\/wp-json\/wp\/v2\/posts\/2019\/revisions"}],"predecessor-version":[{"id":5220,"href":"https:\/\/www.hostinger.com\/fr\/support\/wp-json\/wp\/v2\/posts\/2019\/revisions\/5220"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/fr\/support\/wp-json\/wp\/v2\/media?parent=2019"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/fr\/support\/wp-json\/wp\/v2\/categories?post=2019"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/fr\/support\/wp-json\/wp\/v2\/tags?post=2019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}