{"id":1711,"date":"2023-03-03T15:51:42","date_gmt":"2023-03-03T15:51:42","guid":{"rendered":"https:\/\/blog.hostinger.io\/fr\/support\/2023\/03\/03\/6895932-hostinger-createur-de-site-web-comment-annuler-une-commande-dans-la-boutique-en-ligne\/"},"modified":"2025-08-26T21:04:06","modified_gmt":"2025-08-26T21:04:06","slug":"6895932-hostinger-createur-de-site-web-comment-annuler-une-commande-dans-la-boutique-en-ligne","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/fr\/support\/6895932-hostinger-createur-de-site-web-comment-annuler-une-commande-dans-la-boutique-en-ligne\/","title":{"rendered":"Hostinger Cr\u00e9ateur de Site Web : Comment Annuler une Commande dans la Boutique en Ligne"},"content":{"rendered":"<p class=\"no-margin\">Pour annuler une commande, elle doit &ecirc;tre &agrave; la fois <b>impay&eacute;e <\/b>et <b>non ex&eacute;cut&eacute;e<\/b>. <\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">Vous ne pouvez pas changer le statut de paiement de pay&eacute; &agrave; non pay&eacute;, mais vous pouvez changer le statut d&rsquo;ex&eacute;cution de cette fa&ccedil;on : <\/p><p class=\"no-margin\">\n<\/p><div class=\"intercom-container intercom-align-center\"><img decoding=\"async\" src=\"\/fr\/support\/wp-content\/uploads\/sites\/56\/2023\/03\/75911188-0c9e-4d37-a0ac-47ed5c86fb07.jpg\"><\/div><p class=\"no-margin\">Ensuite, trouvez la liste d&eacute;roulante <b>Autres actions<\/b> en haut &agrave; droite et cliquez sur <b>Annuler la commande <\/b>:<\/p><p class=\"no-margin\">\n<\/p><div class=\"intercom-container intercom-align-center\"><img decoding=\"async\" src=\"\/fr\/support\/wp-content\/uploads\/sites\/56\/2023\/03\/34b95263-9b4c-42af-ba64-f6e34ed5f333.jpg\"><\/div><p class=\"no-margin\">Enfin, confirmez l&rsquo;annulation de la commande. <\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\"><b>REMARQUES <\/b>:<\/p><ul>\n<li>\n<p class=\"no-margin\">Si vous <b><a href=\"\/fr\/support\/6538384-createur-de-sites-web-comment-suivre-l-inventaire-dans-la-boutique-en-ligne\" target=\"_blank\" class=\"intercom-content-link\">suivez les stocks<\/a><\/b>, les produits sont r&eacute;approvisionn&eacute;s automatiquement. <\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">L&rsquo;annulation de la commande ne peut pas &ecirc;tre annul&eacute;e, c&rsquo;est-&agrave;-dire que vous ne pourrez pas remettre la commande dans son &eacute;tat pr&eacute;c&eacute;dent.<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Vous ne pourrez pas <b><a href=\"\/fr\/support\/6803165-createur-de-site-web-comment-gerer-les-factures-dans-la-boutique-en-ligne\" target=\"_blank\" class=\"intercom-content-link\">cr&eacute;er de facture<\/a><\/b> pour une commande annul&eacute;e, mais si la facture a &eacute;t&eacute; cr&eacute;&eacute;e plus t&ocirc;t (avant l&rsquo;annulation de la commande), vous pouvez toujours la visualiser, la t&eacute;l&eacute;charger, l&rsquo;imprimer ou l&rsquo;envoyer &agrave; votre client.<\/p>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>D\u00e9couvrez comment annuler des commandes dans votre boutique en ligne cr\u00e9\u00e9e avec le Cr\u00e9ateur de sites Web Hostinger<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[261],"tags":[],"class_list":["post-1711","post","type-post","status-publish","format-standard","hentry","category-boutique-en-ligne"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/6895932-hostinger-website-builder-how-to-cancel-an-order-in-the-online-store\/","default":1},{"locale":"es-ES","link":"https:\/\/www.hostinger.com\/es\/support\/6895932-hostinger-website-builder-como-cancelar-un-pedido-en-la-tienda-online\/","default":0},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/support\/6895932-hostinger-createur-de-site-web-comment-annuler-une-commande-dans-la-boutique-en-ligne\/","default":0},{"locale":"lt-LT","link":"https:\/\/www.hostinger.com\/lt\/support\/6895932-hostinger-svetainiu-kurimo-irankis-kaip-atsaukti-uzsakyma-el-parduotuveje\/","default":0},{"locale":"pt-PT","link":"https:\/\/www.hostinger.com\/br\/support\/6895932-hostinger-criador-de-sites-como-cancelar-um-pedido-na-loja-online\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/fr\/support\/wp-json\/wp\/v2\/posts\/1711","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/fr\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/fr\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/fr\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/fr\/support\/wp-json\/wp\/v2\/comments?post=1711"}],"version-history":[{"count":1,"href":"https:\/\/www.hostinger.com\/fr\/support\/wp-json\/wp\/v2\/posts\/1711\/revisions"}],"predecessor-version":[{"id":2698,"href":"https:\/\/www.hostinger.com\/fr\/support\/wp-json\/wp\/v2\/posts\/1711\/revisions\/2698"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/fr\/support\/wp-json\/wp\/v2\/media?parent=1711"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/fr\/support\/wp-json\/wp\/v2\/categories?post=1711"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/fr\/support\/wp-json\/wp\/v2\/tags?post=1711"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}