{"id":720,"date":"2023-03-01T01:25:52","date_gmt":"2023-03-01T01:25:52","guid":{"rendered":"https:\/\/blog.hostinger.io\/es\/support\/2023\/03\/01\/1583454-como-solucionar-si-puedes-enviar-pero-no-recibir-correos-electronicos-en-hostinger\/"},"modified":"2025-08-26T21:50:31","modified_gmt":"2025-08-26T21:50:31","slug":"1583454-como-solucionar-si-puedes-enviar-pero-no-recibir-correos-electronicos-en-hostinger","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/es\/support\/1583454-como-solucionar-si-puedes-enviar-pero-no-recibir-correos-electronicos-en-hostinger\/","title":{"rendered":"C\u00f3mo Solucionar Si Puedes Enviar Pero No Recibir Correos Electr\u00f3nicos en Hostinger"},"content":{"rendered":"<p class=\"no-margin\">Si no recibes emails, esto podr&iacute;a deberse a dos pricipales razones:<\/p><p class=\"no-margin\">\n<\/p><h1 id=\"h_732376c309\">Paso 1 &ndash; Verifica tus registros DNS<\/h1><p class=\"no-margin\">Para asegurarte de que esto no sea un problema con la configuraci&oacute;n de tu dominio, puedes ir a <b><a href=\"https:\/\/dnschecker.org\/\" target=\"_blank\" class=\"intercom-content-link\" rel=\"noopener\">DNSChecker<\/a><\/b> y asegurarte de que <b>los registros MX de tu dominio est&eacute;n apuntando correctamente<\/b>. El resultado deber&iacute;a verse as&iacute;:<\/p><p class=\"no-margin\">\n<\/p><div class=\"intercom-container intercom-align-center\"><img decoding=\"async\" src=\"\/es\/support\/wp-content\/uploads\/sites\/60\/2023\/03\/be4cb933-2a2b-4d85-ac63-e2ae854e8b64.jpg\" width=\"550\"><\/div><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">Si ves un valor diferente, debes cambiarlo en el <b><a href=\"\/es\/support\/4443666-como-administrar-registros-mx-en-hpanel\" target=\"_blank\" class=\"intercom-content-link\">Editor de zonas DNS<\/a><\/b> de tu sitio web a los <b><a href=\"\/es\/support\/4407237-donde-puedo-encontrar-los-registros-mx\" target=\"_blank\" class=\"intercom-content-link\">registros MX correspondientes<\/a><\/b>. Una vez que lo hagas, el servicio de email empezar&aacute; a funcionar nuevamente en las pr&oacute;ximas <b>24 horas<\/b>.<\/p><p class=\"no-margin\">\n<\/p><h2 id=\"h_dbb040162d\">Paso 2 &ndash; Revisa los servicios de email<\/h2><p class=\"no-margin\">Otra raz&oacute;n podr&iacute;a deberse a la configuraci&oacute;n de tu cuenta de email. Para verificar el <b>email de Hostinger<\/b>, abre <b><a href=\"https:\/\/hpanel.hostinger.com\/emails\/\" target=\"_blank\" class=\"intercom-content-link\" rel=\"noopener\">Emails<\/a> <\/b>&rarr; Nombre de dominio, haz clic en el bot&oacute;n <b>&#8942;<\/b> frente a la cuenta de email en cuesti&oacute;n y elige <b>Ajustes<\/b>:<\/p><p class=\"no-margin\">\n<\/p><div class=\"intercom-container\"><img decoding=\"async\" src=\"\/es\/support\/wp-content\/uploads\/sites\/60\/2023\/03\/9baa58b9-5bee-4f10-8d1d-3b4a34e2bb93.jpg\"><\/div><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">Si <b>Suspender la recepci&oacute;n<\/b> est&aacute; activado, solo desact&iacute;valo y haz clic en <b>Actualizar<\/b> para guardar los cambios:<\/p><p class=\"no-margin\">\n<\/p><div class=\"intercom-container intercom-align-center\"><img decoding=\"async\" src=\"\/es\/support\/wp-content\/uploads\/sites\/60\/2023\/03\/45ee7f6a-1f62-444e-a2f0-02df3cc6bac2.jpg\" width=\"450\"><\/div><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">Si tus registros MX son correctos y los servicios de email est&aacute;n habilitados, deber&iacute;as recibir correos electr&oacute;nicos en Webmail o clientes de correo externos &#128522;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Encontrar y solucionar el motivo de no poder recibir emails<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[161],"tags":[],"class_list":["post-720","post","type-post","status-publish","format-standard","hentry","category-email-de-hostinger-solucion-de-problemas-y-de-posibles-problemas"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/1583454-what-to-do-if-you-can-send-but-can-t-receive-emails-with-hostinger-email\/","default":1},{"locale":"es-ES","link":"https:\/\/www.hostinger.com\/es\/support\/1583454-como-solucionar-si-puedes-enviar-pero-no-recibir-correos-electronicos-en-hostinger\/","default":0},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/support\/1583454-comment-reparer-si-vous-pouvez-envoyer-mais-pas-recevoir-des-emails-pour-hostinger-email\/","default":0},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/support\/1583454-cara-memperbaiki-jika-anda-dapat-mengirim-tetapi-tidak-menerima-email-di-hostinger\/","default":0},{"locale":"lt-LT","link":"https:\/\/www.hostinger.com\/lt\/support\/1583454-ka-daryti-jei-galite-siusti-el-laiskus-bet-savo-hostinger-el-pasto-paskyroje-ju-negausite\/","default":0},{"locale":"pt-PT","link":"https:\/\/www.hostinger.com\/br\/support\/1583454-como-corrigir-o-problema-de-poder-enviar-mas-nao-receber-e-mails-no-e-mail-da-hostinger\/","default":0},{"locale":"uk-UA","link":"https:\/\/www.hostinger.com\/ua\/support\/1583454-------\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/es\/support\/wp-json\/wp\/v2\/posts\/720","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/es\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/es\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/es\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/es\/support\/wp-json\/wp\/v2\/comments?post=720"}],"version-history":[{"count":1,"href":"https:\/\/www.hostinger.com\/es\/support\/wp-json\/wp\/v2\/posts\/720\/revisions"}],"predecessor-version":[{"id":2629,"href":"https:\/\/www.hostinger.com\/es\/support\/wp-json\/wp\/v2\/posts\/720\/revisions\/2629"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/es\/support\/wp-json\/wp\/v2\/media?parent=720"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/es\/support\/wp-json\/wp\/v2\/categories?post=720"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/es\/support\/wp-json\/wp\/v2\/tags?post=720"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}