{"id":108,"date":"2023-11-25T17:46:54","date_gmt":"2023-11-25T17:46:54","guid":{"rendered":"https:\/\/blog.hostinger.io\/es\/support\/2023\/11\/25\/6895932-hostinger-website-builder-como-cancelar-un-pedido-en-la-tienda-online\/"},"modified":"2025-08-26T20:49:58","modified_gmt":"2025-08-26T20:49:58","slug":"6895932-hostinger-website-builder-como-cancelar-un-pedido-en-la-tienda-online","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/es\/support\/6895932-hostinger-website-builder-como-cancelar-un-pedido-en-la-tienda-online\/","title":{"rendered":"Hostinger Website Builder: C\u00f3mo Cancelar un Pedido en la Tienda Online"},"content":{"rendered":"<p class=\"no-margin\">Para cancelar un pedido, &eacute;ste debe estar tanto <b>no pagado<\/b> como <b>no realizado<\/b>.<\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">No puede cambiar el estado de pago de pagado a no pagado, pero puede cambiar el estado de cumplimiento de esta manera:<\/p><p class=\"no-margin\">\n<\/p><div class=\"intercom-container\"><img decoding=\"async\" src=\"\/es\/support\/wp-content\/uploads\/sites\/60\/2023\/11\/56566f11-9f1b-488d-acbc-3b58de829446.jpg\"><\/div><p class=\"no-margin\">A continuaci&oacute;n, busca el desplegable <b>M&aacute;s acciones<\/b> en la parte superior derecha y haz clic en <b>Cancelar pedido<\/b>:<\/p><p class=\"no-margin\">\n<\/p><div class=\"intercom-container\"><img decoding=\"async\" src=\"\/es\/support\/wp-content\/uploads\/sites\/60\/2023\/11\/41c20218-ad3c-472b-b69d-4d10c4470df2.jpg\"><\/div><p class=\"no-margin\">Por &uacute;ltimo, confirme la anulaci&oacute;n del pedido.<\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\"><b>NOTA<\/b>:<\/p><ul>\n<li>\n<p class=\"no-margin\">Si <b><a href=\"\/es\/support\/6538384-creador-de-sitios-web-como-realizar-el-seguimiento-del-inventario-en-la-tienda-online\" target=\"_blank\" class=\"intercom-content-link\">haces un seguimiento del inventario<\/a><\/b>, los productos se reponen autom&aacute;ticamente.<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">La anulaci&oacute;n del pedido no puede deshacerse, es decir, no podr&aacute; devolver el pedido a su estado anterior.<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">No podr&aacute; <b><a href=\"\/es\/support\/6803165-website-builder-como-gestionar-facturas-en-la-tienda-online\" target=\"_blank\" class=\"intercom-content-link\">crear una factura<\/a><\/b> para un pedido cancelado, pero si la factura se ha creado antes (antes de cancelar el pedido), a&uacute;n podr&aacute; verla, descargarla, imprimirla o enviarla a su cliente.<\/p>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Learn about canceling orders in your online store created with Hostinger Website Builder<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[262],"tags":[],"class_list":["post-108","post","type-post","status-publish","format-standard","hentry","category-tienda-online"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/6895932-hostinger-website-builder-how-to-cancel-an-order-in-the-online-store\/","default":1},{"locale":"es-ES","link":"https:\/\/www.hostinger.com\/es\/support\/6895932-hostinger-website-builder-como-cancelar-un-pedido-en-la-tienda-online\/","default":0},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/support\/6895932-hostinger-createur-de-site-web-comment-annuler-une-commande-dans-la-boutique-en-ligne\/","default":0},{"locale":"lt-LT","link":"https:\/\/www.hostinger.com\/lt\/support\/6895932-hostinger-svetainiu-kurimo-irankis-kaip-atsaukti-uzsakyma-el-parduotuveje\/","default":0},{"locale":"pt-PT","link":"https:\/\/www.hostinger.com\/br\/support\/6895932-hostinger-criador-de-sites-como-cancelar-um-pedido-na-loja-online\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/es\/support\/wp-json\/wp\/v2\/posts\/108","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/es\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/es\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/es\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/es\/support\/wp-json\/wp\/v2\/comments?post=108"}],"version-history":[{"count":1,"href":"https:\/\/www.hostinger.com\/es\/support\/wp-json\/wp\/v2\/posts\/108\/revisions"}],"predecessor-version":[{"id":1162,"href":"https:\/\/www.hostinger.com\/es\/support\/wp-json\/wp\/v2\/posts\/108\/revisions\/1162"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/es\/support\/wp-json\/wp\/v2\/media?parent=108"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/es\/support\/wp-json\/wp\/v2\/categories?post=108"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/es\/support\/wp-json\/wp\/v2\/tags?post=108"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}