{"id":3776,"date":"2017-04-18T12:58:57","date_gmt":"2017-04-18T12:58:57","guid":{"rendered":"https:\/\/www.hostinger.com\/tutorials\/?p=3776"},"modified":"2025-12-02T15:42:02","modified_gmt":"2025-12-02T15:42:02","slug":"how-to-fix-500-internal-server-error-in-wordpress","status":"publish","type":"post","link":"\/ca\/tutorials\/how-to-fix-500-internal-server-error-in-wordpress","title":{"rendered":"How to fix HTTP Error 500 in WordPress (internal server error)"},"content":{"rendered":"

Running into the 500 Internal Server Error in WordPress? Well, you’re not alone. 500 Internal Server Error or HTTP Error 500 is one of the most common issues WordPress webmasters encounter.<\/p>

However, catching the cause behind this error is not as easy as some of the other commonly encountered HTTP errors. Here is a quick tutorial on fixing WordPress HTTP error 500 using 11 different methods. Let’s check it out.<\/p>

Download all-in-one WordPress cheat sheet<\/a><\/p>

Error code<\/strong><\/td>HTTP Error 500<\/td><\/tr>
Error type<\/strong><\/td>Code error<\/td><\/tr>
Error variations<\/strong><\/td>500 Internal Server Error
HTTP 500
Error 500
HTTPS 500 error
Temporary Error (500)
HTTPS error 500
HTTP Error 500 – Internal Server Error
The website cannot display the page – HTTP 500<\/td><\/tr>
Error causes<\/strong><\/td>Corrupted .htaccess file
Corrupted or incompatible theme
Corrupted or incompatible plugin
Incompatible PHP version
WordPress updated version incompatible with other elements<\/td><\/tr><\/tbody><\/table><\/figure>

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What causes the 500 Internal Server Error?<\/h2>

Internal Server Error 500 is often caused by a corrupted .htaccess file or WordPress themes or plugins incompatibility. This causes an issue when the server tries to process the requests.<\/p>

One of the best things to do when troubleshooting this error is to trace back your steps. Try remembering what specific event caused your site to stop functioning. When you know exactly what went wrong, find the best solution from the list.<\/p>

Fixing 500 Internal Server Error in WordPress<\/h2>

Here are 11 different causes and solutions to fix WordPress 500 Internal Server Error:<\/p>

Important!<\/strong> Before proceeding with this tutorial, we recommend making a backup of your WordPress site<\/a> to prevent any file loss during the changes.<\/p><\/div>\n\n\n\n<\/p>

1. Using Hostinger AI Troubleshooter<\/h3>

If you’re experiencing a 500 error on your WordPress website, you can troubleshoot the error by using the AI Troubleshooter on hPanel. The tool will scan your site for errors, find the root cause, and suggest the fix you can make.<\/p>

Here are the steps to use the AI Troubleshooter:<\/p>

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  1. Open your website’s hPanel and navigate to WordPress → AI Troubleshooter (beta)<\/strong> from the left sidebar.<\/li>\n\n\n\n
  2. Wait until the AI Troubleshooting finishes scanning your website. If it detects a 500 error, it will tell you when the issue was detected and continue checking your website components.<\/li>\n\n\n\n
  3. Once finished, it will suggest how to fix the error. Click the Fix my website<\/strong> button to let the AI Troubleshooter perform the fix for you.<\/li>\n<\/ol>
    \"Using<\/a><\/figure><\/div>
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    1. After the tool applies the solution, recheck your website to see if it resolves the error. If the error persists, click the Try another solution <\/strong>button to let the AI work out another solution.<\/li>\n<\/ol>

      2. WordPress 500 Internal Server Error due to bad plugins<\/h3>

      In most cases, WordPress HTTP error 500 occurs because of a new plugin. If your page experiences issues after a new installation or update, then you can easily fix it by deactivating or removing the plugin.<\/p>

      There are two easy ways of doing this: through the WordPress dashboard or File Manager.<\/p>

      If you are still able to access WordPress from your hPanel, do so and select Security<\/strong>.<\/p>

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      1. You should see a list of Installed Plugins. <\/strong>From here, click on all of the purple Active buttons and change all of the plugins to Inactive.<\/li>\n\n\n\n
      2. One by one, make each plugin Active again and test your site after each one.<\/li>\n\n\n\n
      3. If your site is fine, keep it Active. If you see the error, you know which plugin is causing the problem.<\/li>\n<\/ol>
        \"The<\/figure>

        If you don’t have access to your dashboard, you can also disable or remove plugins through File Manager<\/strong> on your hosting control panel. Here we’re using Hostinger’s hPanel as an example:<\/p>

        1. Login to Hostinger hPanel and navigate to File Manager<\/strong> under the Files<\/strong> area.<\/p>

        2. Click on the public_html<\/strong> folder and select the wp-content<\/strong> directory.<\/p>

        3. Open the Plugins<\/strong> folder and locate the bad plugin. Then, right-click to Rename<\/strong>.<\/p>

        4. Rename its directory by adding disabled <\/strong>after the plugin name to turn it off. <\/p>

        \"The<\/a><\/figure><\/div>

        5. Finally, refresh your website to see if it works.<\/p>

        In case the problem persists, repeat the process until all plugins are deactivated or until your website is working again. Once you find out which plugin caused the server error 500, remove it completely and either reinstall it or try to find a substitute that performs the same.<\/p>

        3. WordPress 500 Internal Server Error due to theme installation<\/h3>

        A new theme or update is another common cause of HTTP status code 500. To fix it, simply change the existing theme to a new one or change it to one of the default options.<\/p>

        If you can access the WordPress admin area, try to change the WordPress theme.<\/p>

        Alternatively, you can also change themes by editing the MySQL database<\/strong> via phpMyAdmin<\/strong> in the control panel. Here’s how to do it with the hPanel:<\/p>

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        1. Navigate to phpMyAdmin<\/strong> in the hPanel.<\/li>\n\n\n\n
        2. Once you open it, head to the wp_options<\/strong> table.<\/li>\n\n\n\n
        3. Locate the template<\/strong> and stylesheet<\/strong> rows.<\/li>\n\n\n\n
        4. Click Edit<\/strong> and change the template and stylesheet value with a default theme like Twenty Twenty<\/strong><\/a>, and press Go<\/strong> to save changes.<\/li>\n<\/ol>

          Now, reload your site with the new theme and see if it fixed the issue.<\/p>

          Important!<\/strong> To see a list of installed themes on your database that can be used to change the existing one, go to the wp-content\/themes<\/strong> directory using File Manager<\/strong>.<\/p><\/div>\n\n\n\n<\/p>

          4. WordPress 500 Internal Server Error due to corrupted .htaccess file<\/h3>

          Another way to get rid of the server error 500 is to check your current .htaccess<\/strong> file and make sure that it’s not corrupted. However, you can also just create a completely new one. Here’s what you need to do:<\/p>

          1. Open the File Manager<\/strong> and look for .htaccess<\/strong> in the public_html<\/strong> folder, then disable the file by giving it a different name.<\/p>

          2. Once it’s disabled, create a new .htaccess<\/strong> file.<\/p>

          3. Right-click on the new file and select Edit<\/strong>.<\/p>

          4. Copy-paste the default WordPress .htaccess code<\/a> into the new one.<\/p>

          \"The<\/a><\/figure>

          5. Click Save,<\/strong> and that’s it. You now have a brand new .htaccess<\/strong> file.<\/p>

          5. Insufficient PHP limit<\/h3>

          A memory limit or insufficient PHP value can be another reason behind the issue in WordPress, as scripts and plugins require a certain amount of memory to work.<\/p>

          To fix the memory limit, increase the PHP limit by editing the .htaccess<\/strong> file manually<\/a>. Here are the lines that we recommend adding:<\/p>

          php_value upload_max_filesize 128M\nphp_value post_max_size 128M\nphp_value max_execution_time 300\nphp_value max_input_time 300\nphp_value memory_limit 256M<\/pre>
          Once done, refresh your website. If your HTTP status code 500 is related to insufficient PHP values, this solution will fix the error.<\/p>
          6. Incompatible PHP version<\/h3>
          Some plugins and scripts require a specific PHP version to work properly. If the requirements are not met, the HTTP 500 Error may appear.<\/p>
          To change the PHP version via the hPanel, simply log in and head to the PHP configurations<\/strong> under the Advanced<\/strong> tab.<\/p>
          In case you don’t know what PHP version is needed, try upgrading or downgrading. Don’t forget to save the settings and refresh your website after each change.<\/p>
          \"hPanel<\/figure>
          If it still doesn’t fix the issue, change your PHP version to the initial one (which was used at the beginning) and proceed to the next option.<\/p>
          7. Enabling error display<\/h3>
          Finding the reason for the WordPress 500 Internal Server Error is arguably the toughest part of fixing it. If none of the options above helped you, you might need to investigate deeper by enabling an error display that allows you to find and locate a specific issue on your site.<\/p>
          You can easily do so through the PHP Configuration<\/strong> section on your hosting control panel. Switch to the PHP Options<\/strong> and put a check on the displayErrors<\/strong> and log_errors<\/strong> columns, then scroll down and Save<\/strong>. Once you refresh your site, it should display the specific.<\/p>
          \"The<\/figure>
          Alternatively, you can also create a separate error log file<\/a> and generate entries through the .htaccess<\/strong> file.<\/p>
          8. Using WordPress debugging<\/h3>
          If the step above didn’t work to fix the error in WordPress, it has its own special debugging system that you can use to troubleshoot issues. You can use it to generate an error log in the wp_content<\/strong> folder or to display the error 500 on your site when you access it. All you need to do is to enable the WordPress Debug<\/strong> feature<\/a>.<\/p>
          9. Restoring a backup of your site<\/h3>
          In case you’ve backed up WordPress when it was functional, restoring the backup is also an option. All you need to do is remove all your recent site files and re-upload the backup to your site.<\/p>
          Consider using WordPress functions such as wp_insert_post<\/a> and wp_update_post()<\/a> to help the re-uploading process.<\/p>
          However, if you are not a fan of restoring WordPress backups manually, you can use a plugin. It won’t be much help if your site is not functional, but it can surely help avoid similar issues in the future.<\/p>
          To create and restore a backup through the All-in-One WP Migration<\/a> plugin, follow these steps:<\/p>
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          1. Install and activate the plugin from the Plugin<\/strong> section.<\/li>\n\n\n\n
          2. Then select the Backups<\/strong> tab.<\/li>\n\n\n\n
          3. Choose Generate a new backup<\/strong> to export your files. Once the process is done, Download<\/strong> the exported files.<\/li>\n\n\n\n
          4. To restore a backup, you will need to delete your current website and install a new WordPress site and the All-in-One WP Migration plugin.<\/li>\n\n\n\n
          5. Then, select the Import feature<\/strong> and upload the backup stored on your computer and proceed with the restoration.<\/li>\n<\/ol>
            \"Import<\/a><\/figure><\/div>
              \n
            1. That’s it. Keep in mind that if your site needs more than a 512MB<\/strong> import size, you can upgrade and get unlimited upload and backup sizes by purchasing the plugin’s premium plan<\/a> for a one-time price of $69<\/strong>.<\/li>\n<\/ol>
              10. Re-uploading core WordPress files<\/h3>
              If nothing seems to go right, there is a more extreme option to fix the 500 error. You will be replacing all of the core WordPress files. Here’s how:<\/p>
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              1. Download the latest version of WordPress<\/a> and unzip it on your computer.<\/li>\n\n\n\n
              2. Go to the unzipped files and delete the wp-config-sample.php<\/strong> file and the wp-content<\/strong> folder to avoid overwriting any important data.<\/li>\n\n\n\n
              3. Configure FileZilla<\/a>, move all the WordPress core files to your site’s location, and overwrite the existing ones.<\/li>\n\n\n\n
              4. Once a confirmation screen pops out, check the Always use this action<\/strong> and Apply to current queue only<\/strong> columns. That way, you won’t need to confirm the overwriting process for each file.<\/li>\n\n\n\n
              5. That’s it. You just have to wait for the process to finish.<\/li>\n<\/ol>
                Important!<\/strong> Make sure that you already have a backup of your current website in case anything goes wrong.<\/p><\/div>\n\n\n\n<\/p>
                11. Contacting your hosting provider<\/h3>
                If at the end of the day, all the methods haven’t been successful and you still can’t solve the issue of the 500 error, then it’s time for some more help. Contact your web hosting customer success team and get some backup.<\/p>
                They will be able to check the server logs and locate the root cause of your issue.<\/p>
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                Pro Tip<\/h4>\n                    
                While fixing the error, consider unpublishing your WordPress site<\/a> to ensure the best user experience for your visitors.<\/p>\n                <\/div>\n\n\n
                \"\"<\/a><\/figure>\n\n\n\n<\/p>
                500 Internal Server Error variations<\/h2>
                Since there are different web servers, browsers, and operating systems, the HTTP 500 error can appear in many ways. Here are a few variations that you’ll see:<\/p>