{"id":26967,"date":"2020-09-23T12:00:00","date_gmt":"2020-09-23T12:00:00","guid":{"rendered":"https:\/\/www.hostinger.com\/tutorials\/?p=26967"},"modified":"2026-03-10T09:30:07","modified_gmt":"2026-03-10T09:30:07","slug":"how-to-use-hostinger-email","status":"publish","type":"post","link":"\/ca\/tutorials\/how-to-use-hostinger-email\/","title":{"rendered":"Hostinger email: creating an email account, setting up email clients, and troubleshooting"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><p>Hostinger offers versatile email solutions to help you maintain a professional image and keep your communications streamlined. Whether you need a simple setup for personal use or a robust solution for a business, we have the tools you need.<\/p><p>This guide will walk you through Hostinger&rsquo;s email services and how to set them up across different email clients. We will also provide tips on email security and how to troubleshoot common issues.<\/p><p>\n\n\n\n<\/p><h2 class=\"wp-block-heading\" id=\"h-types-of-hostinger-email-services\">Types of Hostinger Email services<\/h2><p>Let&rsquo;s go over the types of email services we offer to help you choose the one that best suits your needs.<\/p><h3 class=\"wp-block-heading\" id=\"h-free-email\">Free email<\/h3><p>We provide a free email service bundled with most of our <a href=\"\/ca\/web-hosting\">web hosting plans<\/a>, starting at <strong>CA$ 4.19\/month<\/strong>. This service is ideal for personal use or small businesses that are just starting out.<br>Free email is a cost-effective way to get a professional email address that matches your domain, like <strong>yourname@yourwebsite.com<\/strong>. It helps you build credibility and trust with your audience without additional costs.<\/p><h3 class=\"wp-block-heading\" id=\"h-google-workspace\">Google Workspace<\/h3><p>The <a href=\"\/ca\/google-workspace\">Google Workspace<\/a> email service lets you use Google&rsquo;s suite of tools, which includes Gmail, Calendar, Drive, and Docs, with your custom domain email.<\/p><p>Google Workspace comes with collaboration tools, professional email hosting with Gmail&rsquo;s interface, and seamless integration with other Google services, making it an ideal solution for businesses of all sizes.<\/p><p>As our most premium email solution, our Google Workspace plan starts at <strong>$5.99\/month<\/strong>.<\/p><h3 class=\"wp-block-heading\" id=\"h-business-email\">Business email<\/h3><p>Our <a href=\"\/ca\/business-email\">business email solution<\/a> starts at <strong>$0.99\/month<\/strong> and has more advanced features and greater reliability than its free counterpart, making it suitable for professional environments.<\/p><p>The business email plans offer advanced spam protection, larger storage, and more email aliases, which are crucial for maintaining a professional image and ensuring efficient communication. If you don&rsquo;t have a domain name yet, you can get one free with the Business Premium plan. <\/p><figure class=\"wp-block-image size-large\"><a class=\"hgr-tutorials-cta hgr-tutorials-cta-email-hosting\" href=\"\/ca\/business-email\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"300\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/2\/2023\/02\/Email-hosting-cta-banner.png\/w=1024,h=1024,fit=scale-down\" alt=\"\" class=\"wp-image-77916\"  sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><p>\n        <div class=\"protip\">\n            <div class=\"protip__heading\">\n                <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <path d=\"M1.49234 23.5024C1.23229 23.5024 0.972242 23.4024 0.782206 23.2123C0.562165 22.9923 0.452144 22.6822 0.502153 22.3722C0.562165 21.9221 1.14227 17.9113 3.00262 16.351C3.63274 15.8209 4.43289 15.5509 5.26305 15.5609C6.09321 15.5909 6.87335 15.9109 7.47347 16.4911C8.6937 17.6913 8.76371 19.6717 7.6435 20.9919C6.0832 22.8523 2.08245 23.4324 1.63237 23.4924C1.59236 23.4924 1.54235 23.4924 1.50234 23.4924L1.49234 23.5024ZM5.16303 17.5613C4.84297 17.5613 4.53291 17.6713 4.29287 17.8813C3.60274 18.4614 3.07264 19.9317 2.75258 21.242C4.06282 20.9219 5.5331 20.3918 6.11321 19.7017C6.55329 19.1716 6.54329 18.3814 6.0832 17.9213C5.85316 17.7013 5.5431 17.5713 5.20304 17.5613C5.19304 17.5613 5.17303 17.5613 5.16303 17.5613ZM11.7243 21.8821C11.4942 21.8821 11.2642 21.8021 11.0841 21.652C10.8541 21.462 10.7241 21.1819 10.7241 20.8819V15.9109L8.08358 13.2705H3.11264C2.81259 13.2705 2.53254 13.1404 2.3425 12.9104C2.15246 12.6803 2.07245 12.3803 2.12246 12.0902C2.19247 11.7102 2.84259 8.36953 4.70294 7.12929C6.33325 6.04909 8.96375 6.49918 10.244 6.80923C11.5442 4.96889 13.2546 3.4286 15.2349 2.33839C17.4553 1.11816 19.9858 0.518051 22.4963 0.498047C23.0464 0.498047 23.4865 0.948132 23.4865 1.49824C23.4865 5.0389 22.3763 9.97983 17.1753 13.7605C17.4853 15.0408 17.9354 17.6613 16.8552 19.2816C15.615 21.1419 12.2744 21.7921 11.8943 21.8621C11.8343 21.8721 11.7743 21.8821 11.7143 21.8821H11.7243ZM12.7245 16.181V19.6016C13.7146 19.2916 14.7948 18.7915 15.2049 18.1814C15.675 17.4812 15.605 16.091 15.385 14.9008C14.5248 15.3808 13.6346 15.8109 12.7245 16.181ZM9.66388 12.0302L11.9643 14.3307C13.1845 13.8306 14.3648 13.2204 15.485 12.5103C19.9358 9.51974 21.2361 5.60901 21.4561 2.53843C19.6157 2.67846 17.8254 3.20856 16.2051 4.09872C14.2847 5.14892 12.6544 6.68921 11.4942 8.54956C10.7841 9.65977 10.174 10.82 9.66388 12.0302ZM4.39289 11.2701H7.81353C8.1936 10.3599 8.63368 9.46974 9.11377 8.60957C7.92355 8.38953 6.51329 8.31952 5.81315 8.78961C5.19304 9.19968 4.70294 10.3099 4.39289 11.2701Z\" fill=\"#673DE6\"\/>\n                <\/svg>\n                <p class=\"protip__title\">\n                    Pro tip                <\/p>\n            <\/div>\n            <p class=\"protip__content\"> If you&rsquo;re migrating from another email provider, follow our guide on <a href=\"\/ca\/tutorials\/how-to-migrate-emails\/\">how to migrate your emails<\/a>. This process helps you move all your emails to Hostinger without losing important data.<\/p>\n                    <\/div>\n        \n\n\n\n<\/p><h2 class=\"wp-block-heading\" id=\"h-creating-an-email-account\">Creating an email account<\/h2><p><a href=\"\/ca\/tutorials\/hpanel-tutorial\/\">hPanel<\/a> centralizes all your email management tasks in one place, making it easy to configure, monitor, and update your email settings.<\/p><p>To create an email account, you must first make sure that you have a domain linked to a website. Then, follow these steps:<\/p><ol class=\"wp-block-list\">\n<li>Log in to hPanel and navigate to <strong>Emails<\/strong> &rarr; <strong>Set up free email service <\/strong>&rarr; <strong>Set up<\/strong>.<\/li>\n<\/ol><figure data-wp-context='{\"imageId\":\"6a58ad0bd15c0\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a58ad0bd15c0\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"2662\" height=\"566\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/2\/2025\/02\/email-setup.png\/w=1024,h=1024,fit=scale-down\" alt=\"Free email setup in hPanel\" class=\"wp-image-122438\"  sizes=\"auto, (max-width: 2662px) 100vw, 2662px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><ol start=\"2\" class=\"wp-block-list\">\n<li>Choose the domain for which you want to create an email account and click <strong>Confirm<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a58ad0bd3c15\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a58ad0bd3c15\" class=\"aligncenter size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1472\" height=\"810\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/2\/2020\/09\/hpanel-emails-choose-domain-for-free-email.png\/w=1024,h=1024,fit=scale-down\" alt=\"hPanel set up new free email plan select domain\" class=\"wp-image-119850\"  sizes=\"auto, (max-width: 1472px) 100vw, 1472px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>Select your email plan. For this tutorial, we will choose <strong>Hostinger Free<\/strong>. You can always upgrade your email plan later.<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a58ad0bd6cab\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a58ad0bd6cab\" class=\"aligncenter size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"2870\" height=\"1490\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/2\/2020\/09\/hpanel-select-email-plan-hostinger-free.png\/w=1024,h=1024,fit=scale-down\" alt=\"hPanel select your email plan\" class=\"wp-image-119851\"  sizes=\"auto, (max-width: 2870px) 100vw, 2870px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"4\" class=\"wp-block-list\">\n<li>Enter your preferred custom email name and a strong password, then click <strong>Create<\/strong>.&nbsp;<\/li>\n<\/ol><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a58ad0bd93b1\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a58ad0bd93b1\" class=\"aligncenter size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"2836\" height=\"1498\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/2\/2020\/09\/hpanel-set-up-email-account-create.png\/w=1024,h=1024,fit=scale-down\" alt=\"hPanel set up your email account step  1 create professional email account\" class=\"wp-image-119852\"  sizes=\"auto, (max-width: 2836px) 100vw, 2836px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>        <div class=\"protip\">\n            <div class=\"protip__heading\">\n                <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <path d=\"M1.49234 23.5024C1.23229 23.5024 0.972242 23.4024 0.782206 23.2123C0.562165 22.9923 0.452144 22.6822 0.502153 22.3722C0.562165 21.9221 1.14227 17.9113 3.00262 16.351C3.63274 15.8209 4.43289 15.5509 5.26305 15.5609C6.09321 15.5909 6.87335 15.9109 7.47347 16.4911C8.6937 17.6913 8.76371 19.6717 7.6435 20.9919C6.0832 22.8523 2.08245 23.4324 1.63237 23.4924C1.59236 23.4924 1.54235 23.4924 1.50234 23.4924L1.49234 23.5024ZM5.16303 17.5613C4.84297 17.5613 4.53291 17.6713 4.29287 17.8813C3.60274 18.4614 3.07264 19.9317 2.75258 21.242C4.06282 20.9219 5.5331 20.3918 6.11321 19.7017C6.55329 19.1716 6.54329 18.3814 6.0832 17.9213C5.85316 17.7013 5.5431 17.5713 5.20304 17.5613C5.19304 17.5613 5.17303 17.5613 5.16303 17.5613ZM11.7243 21.8821C11.4942 21.8821 11.2642 21.8021 11.0841 21.652C10.8541 21.462 10.7241 21.1819 10.7241 20.8819V15.9109L8.08358 13.2705H3.11264C2.81259 13.2705 2.53254 13.1404 2.3425 12.9104C2.15246 12.6803 2.07245 12.3803 2.12246 12.0902C2.19247 11.7102 2.84259 8.36953 4.70294 7.12929C6.33325 6.04909 8.96375 6.49918 10.244 6.80923C11.5442 4.96889 13.2546 3.4286 15.2349 2.33839C17.4553 1.11816 19.9858 0.518051 22.4963 0.498047C23.0464 0.498047 23.4865 0.948132 23.4865 1.49824C23.4865 5.0389 22.3763 9.97983 17.1753 13.7605C17.4853 15.0408 17.9354 17.6613 16.8552 19.2816C15.615 21.1419 12.2744 21.7921 11.8943 21.8621C11.8343 21.8721 11.7743 21.8821 11.7143 21.8821H11.7243ZM12.7245 16.181V19.6016C13.7146 19.2916 14.7948 18.7915 15.2049 18.1814C15.675 17.4812 15.605 16.091 15.385 14.9008C14.5248 15.3808 13.6346 15.8109 12.7245 16.181ZM9.66388 12.0302L11.9643 14.3307C13.1845 13.8306 14.3648 13.2204 15.485 12.5103C19.9358 9.51974 21.2361 5.60901 21.4561 2.53843C19.6157 2.67846 17.8254 3.20856 16.2051 4.09872C14.2847 5.14892 12.6544 6.68921 11.4942 8.54956C10.7841 9.65977 10.174 10.82 9.66388 12.0302ZM4.39289 11.2701H7.81353C8.1936 10.3599 8.63368 9.46974 9.11377 8.60957C7.92355 8.38953 6.51329 8.31952 5.81315 8.78961C5.19304 9.19968 4.70294 10.3099 4.39289 11.2701Z\" fill=\"#673DE6\"\/>\n                <\/svg>\n                <p class=\"protip__title\">\n                    Pro tip                <\/p>\n            <\/div>\n            <p class=\"protip__content\"> Securing your email account is crucial for ensuring the confidentiality of your communications. Always use <strong>SSL\/TLS encryption<\/strong> to prevent unauthorized access to your data. Use <strong>port 465 for SMTP with SSL<\/strong> or <strong>port 587 for SMTP with STARTTLS<\/strong>. Ensure that your IMAP and POP3 settings also use secure ports &ndash; <strong>993 for IMAP<\/strong> and <strong>995 for POP3<\/strong>.<\/p>\n                    <\/div>\n        \n\n\n\n<\/p><h2 class=\"wp-block-heading\" id=\"h-configuring-email-clients\">Configuring email clients<\/h2><p>Although you can access your mailbox directly from the browser by going to <strong>mail.hostinger.com<\/strong>, you can also connect Hostinger Email to various email clients. Email clients usually offer additional features, such as offline access and the ability to manage multiple accounts in one app.<\/p><p>You can find instructions on connecting to various email clients in Step 2 of the <strong>Set Up Your Email Client on hPanel<\/strong> screen. Under <strong>Recommended apps<\/strong>, you can learn how to set up Hostinger email on Apple Mail, Outlook, Thunderbird, and Gmail.<\/p><div class=\"wp-block-image\"><figure data-wp-context='{\"imageId\":\"6a58ad0bdbc7b\"}' data-wp-interactive=\"core\/image\" data-wp-key=\"6a58ad0bdbc7b\" class=\"aligncenter size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1490\" height=\"1288\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/2\/2020\/09\/hpanel-email-configure-apps-and-devices-recommended-apps-server-settings.png\/w=1024,h=1024,fit=scale-down\" alt=\"hPanel configure email apps and devices server settings\" class=\"wp-image-119853\"  sizes=\"auto, (max-width: 1490px) 100vw, 1490px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>Can&rsquo;t find the email client you want to set up? Most clients usually ask for IMAP\/POP and SMTP values during setup, which you can find under <strong>Server settings<\/strong> or by going to <strong>Emails &rarr; Manage &rarr; Connect Apps &amp; Devices<\/strong>.<\/p><p><a href=\"\/ca\/tutorials\/smtp-port\/\">Simple Mail Transfer Protocol (SMTP)<\/a> is needed to send outgoing mail from the email client to the server. Meanwhile, <a href=\"\/ca\/tutorials\/email\/pop3-imap-smtp-protocols-explained-ports\/\">IMAP and POP<\/a> are internet mail protocols that allow email clients to retrieve emails from a mail server. For most scenarios, <strong>we recommend the IMAP protocol<\/strong> because it&rsquo;s typically more secure and flexible than POP.<\/p><p>Let&rsquo;s go over how to set up your new email account on two of the most popular email clients: <strong>Apple Mail <\/strong>and <strong>Gmail<\/strong>.<\/p><h3 class=\"wp-block-heading\" id=\"h-apple-mail\">Apple Mail<\/h3><p>You can automatically configure Hostinger Email on all your Apple devices via hPanel.<\/p><ol class=\"wp-block-list\">\n<li>Go to <strong>hPanel<\/strong> &rarr; <strong>Manage<\/strong> &rarr; <strong>Connect Apps &amp; Devices<\/strong>.&nbsp;<\/li>\n\n\n\n<li>Under <strong>Apple auto-configuration, <\/strong>click <strong>Set up Apple devices<\/strong>.<\/li>\n\n\n\n<li>Enter the name you want displayed in your emails and select the Hostinger email address to which you&rsquo;d like to connect. Click <strong>Continue<\/strong>.<\/li>\n\n\n\n<li><strong>Scan the QR code <\/strong>or click <strong>Download profile<\/strong>.&nbsp;<\/li>\n\n\n\n<li>Go to your Apple device&rsquo;s settings. If you used Safari to download the profile, you will see the <strong>Profile Downloaded <\/strong>option.<\/li>\n\n\n\n<li><strong>Install<\/strong> the profile.<\/li>\n\n\n\n<li>Enter your name and password for your Hostinger email account. You may also need to enter your device password.<\/li>\n<\/ol><h3 class=\"wp-block-heading\" id=\"h-gmail\">Gmail<\/h3><p>Connecting Hostinger Email to Gmail&rsquo;s web client or mobile app is also simple. Follow these steps:<\/p><p><strong>Web<\/strong><\/p><ol class=\"wp-block-list\">\n<li>Open Gmail and go to <strong>Settings<\/strong> &rarr; <strong>See all settings<\/strong>.<\/li>\n\n\n\n<li>Click on <strong>Accounts<\/strong> <strong>and Import<\/strong>.<\/li>\n\n\n\n<li>In the <strong>Send mail as<\/strong> section, click <strong>Add another email address<\/strong>.<\/li>\n\n\n\n<li>Enter the name you want displayed in your emails and your Hostinger email address. If you want to combine the mailbox with other existing email accounts, feel free to check <strong>Treat as an alias<\/strong>.<\/li>\n\n\n\n<li>Enter the <strong>smtp.hostinger.com <\/strong>into the <strong>SMTP Server<\/strong> field and select <strong>465 <\/strong>as the port. Then, enter your Hostinger email account&rsquo;s username and password.<\/li>\n\n\n\n<li>Click <strong>Add Account<\/strong>.<\/li>\n\n\n\n<li>Open <strong>mail.hostinger.com <\/strong>to view the confirmation email from Gmail.<\/li>\n\n\n\n<li>Open the confirmation link and click <strong>Confirm <\/strong>to finalize the setup.<\/li>\n<\/ol><p><strong>Mobile<\/strong><\/p><ol class=\"wp-block-list\">\n<li>Open the Gmail mobile app and go to <strong>Settings<\/strong>.<\/li>\n\n\n\n<li>Click <strong>Add Account<\/strong> &rarr; <strong>Other<\/strong>.<\/li>\n\n\n\n<li>Enter your Hostinger email address and click <strong>Next<\/strong>.<\/li>\n\n\n\n<li>Choose between POP3 and IMAP as the account type. For this tutorial, we will choose <strong>IMAP<\/strong>.<\/li>\n\n\n\n<li>Enter your email address&rsquo; password.<\/li>\n\n\n\n<li>In the <strong>Incoming server settings <\/strong>screen, enter <strong>imap.hostinger.com <\/strong>in the <strong>Server <\/strong>field.<\/li>\n\n\n\n<li>In the <strong>Outgoing server settings <\/strong>screen, enter <strong>smtp.hostinger.com <\/strong>in the <strong>SMTP server<\/strong> field.<\/li>\n\n\n\n<li>Feel free to set up your preferences, such as the email sync frequency, notifications, and more.<\/li>\n\n\n\n<li>Finally, enter the name you want displayed on your emails.<\/li>\n<\/ol><p>        <div class=\"protip\">\n            <div class=\"protip__heading\">\n                <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <path d=\"M1.49234 23.5024C1.23229 23.5024 0.972242 23.4024 0.782206 23.2123C0.562165 22.9923 0.452144 22.6822 0.502153 22.3722C0.562165 21.9221 1.14227 17.9113 3.00262 16.351C3.63274 15.8209 4.43289 15.5509 5.26305 15.5609C6.09321 15.5909 6.87335 15.9109 7.47347 16.4911C8.6937 17.6913 8.76371 19.6717 7.6435 20.9919C6.0832 22.8523 2.08245 23.4324 1.63237 23.4924C1.59236 23.4924 1.54235 23.4924 1.50234 23.4924L1.49234 23.5024ZM5.16303 17.5613C4.84297 17.5613 4.53291 17.6713 4.29287 17.8813C3.60274 18.4614 3.07264 19.9317 2.75258 21.242C4.06282 20.9219 5.5331 20.3918 6.11321 19.7017C6.55329 19.1716 6.54329 18.3814 6.0832 17.9213C5.85316 17.7013 5.5431 17.5713 5.20304 17.5613C5.19304 17.5613 5.17303 17.5613 5.16303 17.5613ZM11.7243 21.8821C11.4942 21.8821 11.2642 21.8021 11.0841 21.652C10.8541 21.462 10.7241 21.1819 10.7241 20.8819V15.9109L8.08358 13.2705H3.11264C2.81259 13.2705 2.53254 13.1404 2.3425 12.9104C2.15246 12.6803 2.07245 12.3803 2.12246 12.0902C2.19247 11.7102 2.84259 8.36953 4.70294 7.12929C6.33325 6.04909 8.96375 6.49918 10.244 6.80923C11.5442 4.96889 13.2546 3.4286 15.2349 2.33839C17.4553 1.11816 19.9858 0.518051 22.4963 0.498047C23.0464 0.498047 23.4865 0.948132 23.4865 1.49824C23.4865 5.0389 22.3763 9.97983 17.1753 13.7605C17.4853 15.0408 17.9354 17.6613 16.8552 19.2816C15.615 21.1419 12.2744 21.7921 11.8943 21.8621C11.8343 21.8721 11.7743 21.8821 11.7143 21.8821H11.7243ZM12.7245 16.181V19.6016C13.7146 19.2916 14.7948 18.7915 15.2049 18.1814C15.675 17.4812 15.605 16.091 15.385 14.9008C14.5248 15.3808 13.6346 15.8109 12.7245 16.181ZM9.66388 12.0302L11.9643 14.3307C13.1845 13.8306 14.3648 13.2204 15.485 12.5103C19.9358 9.51974 21.2361 5.60901 21.4561 2.53843C19.6157 2.67846 17.8254 3.20856 16.2051 4.09872C14.2847 5.14892 12.6544 6.68921 11.4942 8.54956C10.7841 9.65977 10.174 10.82 9.66388 12.0302ZM4.39289 11.2701H7.81353C8.1936 10.3599 8.63368 9.46974 9.11377 8.60957C7.92355 8.38953 6.51329 8.31952 5.81315 8.78961C5.19304 9.19968 4.70294 10.3099 4.39289 11.2701Z\" fill=\"#673DE6\"\/>\n                <\/svg>\n                <p class=\"protip__title\">\n                    Suggested reading                <\/p>\n            <\/div>\n            <p class=\"protip__content\">Interested in connecting Hostinger Email to other popular email clients? Check out our step-by-step tutorials on how to set up Hostinger Email on <a href=\"\/ca\/tutorials\/how-to-set-up-outlook\/\">Outlook<\/a> and <a href=\"\/ca\/tutorials\/thunderbird-email-setup\/\">Thunderbird<\/a>.<\/p>\n                    <\/div>\n        \n\n\n\n<\/p><h2 class=\"wp-block-heading\" id=\"h-troubleshooting-common-issues\">Troubleshooting common issues<\/h2><p>Knowing how to solve common issues with your email account helps ensure smooth communication at all times. Here&rsquo;s how to solve seven common email issues.<\/p><h3 class=\"wp-block-heading\" id=\"h-can-t-send-or-receive-emails\">Can&rsquo;t send or receive emails<\/h3><p>If you&rsquo;re having trouble sending or receiving emails, try the following to diagnose and resolve it:<\/p><ul class=\"wp-block-list\">\n<li><strong>Verify email services<\/strong>. Ensure that your email services are not <a href=\"https:\/\/support.hostinger.com\/en\/articles\/1583452-what-to-do-if-your-hostinger-email-account-is-suspended\" target=\"_blank\" rel=\"noopener\">disabled or suspended<\/a>.&nbsp;<\/li>\n\n\n\n<li><strong>Check for maintenance<\/strong>. If there&rsquo;s ongoing maintenance affecting email services, try sending or receiving the email after it&rsquo;s done.<\/li>\n\n\n\n<li><strong>Configure MX records<\/strong>. Ensure your domain&rsquo;s DNS settings include the <a href=\"https:\/\/support.hostinger.com\/en\/articles\/4407237-what-are-the-mx-records-for-hostinger-email\" target=\"_blank\" rel=\"noopener\">correct MX records for your email<\/a>. Make sure they&rsquo;re fully propagated.<\/li>\n<\/ul><h3 class=\"wp-block-heading\" id=\"h-disappearing-emails\">Disappearing emails<\/h3><p>If your emails are disappearing from your inbox, try these:<\/p><ul class=\"wp-block-list\">\n<li><strong>Check forwarders<\/strong>. Look for <a href=\"https:\/\/support.hostinger.com\/en\/articles\/4469114-differences-and-applications-of-catch-all-forwarder-and-email-alias\" target=\"_blank\" rel=\"noopener\"><strong>active email forwarders<\/strong><\/a> that might be moving emails to another address without leaving a copy on the server.<\/li>\n\n\n\n<li><strong>IMAP vs. POP3<\/strong>. Ensure your email client is set to <a href=\"https:\/\/support.hostinger.com\/en\/articles\/1575756-how-to-get-email-account-configuration-details-for-hostinger-email\" target=\"_blank\" rel=\"noopener\"><strong>IMAP instead of POP3<\/strong><\/a>. If you POP3, configure it to leave a copy of emails on the server.<\/li>\n<\/ul><h3 class=\"wp-block-heading\" id=\"h-delayed-email-deliveries\">Delayed email deliveries<\/h3><p>It can be frustrating when emails take an abnormally long time to get delivered. Here are some methods to address this issue:<\/p><ul class=\"wp-block-list\">\n<li><strong>Check the email queue<\/strong>. If emails are stuck in the queue, check your email client and server settings to ensure there are no misconfigurations.<\/li>\n\n\n\n<li><strong>Monitor email load<\/strong>. High email traffic can slow down delivery times. Monitor your email sending patterns and adjust as needed.<\/li>\n<\/ul><h3 class=\"wp-block-heading\" id=\"h-emails-bouncing-back\">Emails bouncing back<\/h3><p>If your emails are not delivering, try these possible fixes:<\/p><ul class=\"wp-block-list\">\n<li><strong>Review bounce message<\/strong>. Read the bounce message carefully to understand the reason for the failed delivery. Common causes include a full inbox or an incorrect email address, which should be easy enough to fix.<\/li>\n\n\n\n<li><strong>Check blacklists<\/strong>. Emails can bounce back if your domain or IP address is blacklisted. Use an <a href=\"https:\/\/emaillistverify.com\/email-blacklist-checker\" target=\"_blank\" rel=\"noopener\">email blacklist checker<\/a> to find out whether you&rsquo;re blacklisted or not.<\/li>\n<\/ul><h3 class=\"wp-block-heading\" id=\"h-spam-and-junk-folder-issues\">Spam and junk folder issues<\/h3><p>If your emails are landing in spam or junk folders, do these:<\/p><ul class=\"wp-block-list\">\n<li><strong>Review email content<\/strong>. Avoid spammy language and excessive links in your email content, which can trigger spam filters.<\/li>\n\n\n\n<li><strong>Authenticate emails<\/strong>. Use <a href=\"https:\/\/support.hostinger.com\/en\/articles\/1583673-what-is-the-spf-record-for-hostinger-email\" target=\"_blank\" rel=\"noopener\">SPF<\/a>, <a href=\"https:\/\/support.hostinger.com\/en\/articles\/4456413-what-are-the-dkim-records-for-hostinger-email\" target=\"_blank\" rel=\"noopener\">DKIM<\/a>, and <a href=\"https:\/\/support.hostinger.com\/en\/articles\/8412851-how-to-add-a-dmarc-record-for-hostinger-email\" target=\"_blank\" rel=\"noopener\">DMARC<\/a> records to authenticate your emails.<\/li>\n<\/ul><h3 class=\"wp-block-heading\" id=\"h-recovering-deleted-email-accounts\">Recovering deleted email accounts<\/h3><p>In case you accidentally deleted an email account, you can easily restore it by following these steps:<\/p><ul class=\"wp-block-list\">\n<li>If less than 15 minutes have passed after deletion, recreate the email account, and all of the data will be restored.<\/li>\n\n\n\n<li>If the account was deleted more than 15 minutes and less than 7 days ago, contact our <a href=\"https:\/\/support.hostinger.com\/en\/articles\/1583780-how-to-access-live-support\" target=\"_blank\" rel=\"noopener\">Customer Success team<\/a>, and we will help restore your emails.<\/li>\n<\/ul><p>Keep in mind that after 7 days, all of the email data associated with the deleted account will be lost permanently.<\/p><h3 class=\"wp-block-heading\" id=\"h-smtp-encryption-issues\">SMTP encryption issues<\/h3><p>If you experience encryption issues during the network testing process while using SMTP port 465, consider switching to port <strong>587<\/strong>.<\/p><p>For more information, refer to our guide on <a href=\"\/ca\/tutorials\/smtp-port-587\/\">how to check if port 587<\/a> is open to establish more secure connections between your mail client and server.<\/p><h2 class=\"wp-block-heading\" id=\"h-conclusion\">Conclusion<\/h2><p>Hostinger offers various email services tailored to different needs, from free emails bundled with web hosting to advanced business email solutions and Google Workspace integration.<\/p><p>Setting up and managing your Hostinger email account effectively ensures that you remain connected and organized no matter which device you&rsquo;re using.<\/p><p>Whether you&rsquo;re managing personal communications or running a business, our robust email solutions and comprehensive support resources provide everything you need to maintain seamless and professional email interactions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hostinger offers versatile email solutions to help you maintain a professional image and keep your communications streamlined. Whether you need a simple setup for personal use or a robust solution for a business, we have the tools you need. This guide will walk you through Hostinger&rsquo;s email services and how to set them up across [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"\/ca\/tutorials\/how-to-use-hostinger-email\/\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":357,"featured_media":139761,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rank_math_title":"How to use Hostinger email: A beginner's guide","rank_math_description":"Learn to create a Hostinger email account, set it up on popular email clients like Apple Mail and Gmail, and troubleshoot common issues.","rank_math_focus_keyword":"email hostinger","footnotes":""},"categories":[1],"tags":[],"class_list":["post-26967","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/hostinger-email-creating-an-email-account-setting-up-email-clients-and-troubleshooting\/","default":0},{"locale":"pt-BR","link":"https:\/\/www.hostinger.com\/br\/tutoriais\/como-acessar-meu-email","default":0},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/tutoriels\/hostinger-mail","default":0},{"locale":"es-ES","link":"https:\/\/www.hostinger.com\/es\/tutoriales\/como-utilizar-el-correo-de-hostinger","default":0},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/tutorial\/cara-menggunakan-email-hostinger","default":0},{"locale":"de-DE","link":"https:\/\/www.hostinger.com\/de\/tutorials\/hostinger-email","default":0},{"locale":"it-IT","link":"https:\/\/www.hostinger.com\/it\/tutorial\/email-hostinger","default":0},{"locale":"en-GB","link":"https:\/\/www.hostinger.com\/uk\/tutorials\/how-to-use-hostinger-email","default":0},{"locale":"en-MY","link":"https:\/\/www.hostinger.com\/my\/tutorials\/how-to-use-hostinger-email","default":0},{"locale":"en-PH","link":"https:\/\/www.hostinger.com\/ph\/tutorials\/how-to-use-hostinger-email","default":0},{"locale":"es-MX","link":"https:\/\/www.hostinger.com\/mx\/tutoriales\/como-utilizar-el-correo-de-hostinger","default":0},{"locale":"es-CO","link":"https:\/\/www.hostinger.com\/co\/tutoriales\/como-utilizar-el-correo-de-hostinger","default":0},{"locale":"es-AR","link":"https:\/\/www.hostinger.com\/ar\/tutoriales\/como-utilizar-el-correo-de-hostinger","default":0},{"locale":"pt-PT","link":"https:\/\/www.hostinger.com\/pt\/tutoriais\/como-acessar-meu-email","default":0},{"locale":"en-IN","link":"https:\/\/www.hostinger.com\/in\/tutorials\/how-to-use-hostinger-email","default":0},{"locale":"en-CA","link":"https:\/\/www.hostinger.com\/ca\/tutorials\/how-to-use-hostinger-email","default":0},{"locale":"en-AU","link":"https:\/\/www.hostinger.com\/au\/tutorials\/how-to-use-hostinger-email","default":0},{"locale":"en-NG","link":"https:\/\/www.hostinger.com\/ng\/tutorials\/how-to-use-hostinger-email","default":0}],"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/ca\/tutorials\/wp-json\/wp\/v2\/posts\/26967","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/ca\/tutorials\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/ca\/tutorials\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/ca\/tutorials\/wp-json\/wp\/v2\/users\/357"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/ca\/tutorials\/wp-json\/wp\/v2\/comments?post=26967"}],"version-history":[{"count":45,"href":"https:\/\/www.hostinger.com\/ca\/tutorials\/wp-json\/wp\/v2\/posts\/26967\/revisions"}],"predecessor-version":[{"id":138771,"href":"https:\/\/www.hostinger.com\/ca\/tutorials\/wp-json\/wp\/v2\/posts\/26967\/revisions\/138771"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/ca\/tutorials\/wp-json\/wp\/v2\/media\/139761"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/ca\/tutorials\/wp-json\/wp\/v2\/media?parent=26967"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/ca\/tutorials\/wp-json\/wp\/v2\/categories?post=26967"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/ca\/tutorials\/wp-json\/wp\/v2\/tags?post=26967"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}