{"id":6449,"date":"2020-11-02T16:00:04","date_gmt":"2020-11-02T19:00:04","guid":{"rendered":"https:\/\/blog.hostinger.io\/br-tutoriais\/?p=6449"},"modified":"2025-11-11T18:13:59","modified_gmt":"2025-11-11T21:13:59","slug":"o-que-significa-erro-403","status":"publish","type":"post","link":"\/br\/tutoriais\/o-que-significa-erro-403","title":{"rendered":"Erro 403 Forbidden: o que significa e como corrigir"},"content":{"rendered":"<p>O erro 403 (403 Forbidden) &eacute; um <strong>c&oacute;digo de status HTTP que impede o acesso a uma p&aacute;gina ou recurso por causa de problemas de permiss&atilde;o ou configura&ccedil;&atilde;o<\/strong>. Na pr&aacute;tica, o servidor entende o que voc&ecirc; est&aacute; pedindo, mas recusa autoriza&ccedil;&atilde;o para exibir o conte&uacute;do &ndash; geralmente porque algo est&aacute; bloqueando o acesso.<\/p><p>A seguir, veja como corrigir o erro 403 Forbidden com passos que v&atilde;o desde verifica&ccedil;&otilde;es r&aacute;pidas at&eacute; ajustes mais avan&ccedil;ados no servidor:<\/p><ul class=\"wp-block-list\">\n<li>Limpe o cache e os cookies do navegador.<\/li>\n\n\n\n<li>Desative temporariamente a sua VPN.<\/li>\n\n\n\n<li>Fa&ccedil;a uma varredura em busca de malware.<\/li>\n\n\n\n<li>Desative plugins conflitantes no WordPress.<\/li>\n\n\n\n<li>Desligue temporariamente a sua CDN.<\/li>\n\n\n\n<li>Restaure ou gere novamente o arquivo <strong>.htaccess<\/strong>.<\/li>\n\n\n\n<li>Redefina as permiss&otilde;es de arquivos e pastas.<\/li>\n\n\n\n<li>Ajuste a propriedade (ownership) dos arquivos.<\/li>\n\n\n\n<li>Envie uma p&aacute;gina index para a pasta do site.<\/li>\n\n\n\n<li>Verifique o registro A do dom&iacute;nio.<\/li>\n\n\n\n<li>Atualize os nameservers.<\/li>\n<\/ul><p>Al&eacute;m disso, confira alguns problemas de configura&ccedil;&atilde;o que podem disparar o erro 403 no seu site:<\/p><ul class=\"wp-block-list\">\n<li><strong>Permiss&otilde;es incorretas de arquivos e pastas<\/strong>. Quando as permiss&otilde;es est&atilde;o muito restritivas, os usu&aacute;rios n&atilde;o conseguem acessar certos arquivos ou &aacute;reas do site, o que costuma gerar o erro 403 Forbidden.<\/li>\n\n\n\n<li><strong>Arquivo .htaccess corrompido<\/strong>. Altera&ccedil;&otilde;es erradas ou c&oacute;digo injetado por malware podem quebrar o arquivo e bloquear o acesso.<\/li>\n\n\n\n<li><strong>P&aacute;gina inicial ausente<\/strong>. O arquivo index.html ou index.php (modelo padr&atilde;o da p&aacute;gina inicial) n&atilde;o est&aacute; presente no diret&oacute;rio do site.<\/li>\n\n\n\n<li><strong>Plugin incompat&iacute;vel no WordPress<\/strong>. Um plugin pode entrar em conflito com outro ou estar configurado de forma incorreta, causando bloqueios de acesso.<\/li>\n\n\n\n<li><strong>Endere&ccedil;o IP incorreto<\/strong>. O dom&iacute;nio aponta para um IP errado, o que impede o acesso ao site.<\/li>\n\n\n\n<li><strong>Regras de seguran&ccedil;a ou varreduras de malware<\/strong>. O firewall ou outras camadas de seguran&ccedil;a podem limitar o acesso a determinados recursos para evitar ataques maliciosos.<\/li>\n\n\n\n<li><strong>Link de p&aacute;gina atualizado recentemente<\/strong>. O URL da p&aacute;gina foi alterado e ainda est&aacute; diferente da vers&atilde;o em cache salva no navegador ou em algum servi&ccedil;o intermedi&aacute;rio.<\/li>\n\n\n\n<li><strong>Diret&oacute;rio do site vazio<\/strong>. O URL est&aacute; tentando acessar apenas o diret&oacute;rio do site, e n&atilde;o um arquivo espec&iacute;fico, o que tamb&eacute;m pode resultar em um erro 403.<\/li>\n<\/ul><p>\n\n\n\n\n\n\n<\/p><h2 class=\"wp-block-heading\" id=\"h-1-limpe-o-cache-e-os-cookies-do-navegador\">1. Limpe o cache e os cookies do navegador<\/h2><p>O cache do navegador guarda arquivos antigos do site, que podem entrar em conflito com permiss&otilde;es atualizadas e acabar causando um&nbsp;erro 403. J&aacute; os cookies armazenam dados de login e prefer&ecirc;ncias &ndash; quando ficam corrompidos ou desatualizados, tamb&eacute;m podem bloquear o acesso a algumas p&aacute;ginas.<\/p><p>Por isso, o primeiro passo para tentar corrigir o&nbsp;erro &eacute;&nbsp;<a href=\"\/br\/tutoriais\/como-limpar-o-cache-do-navegador\">limpar o cache e os cookies do seu browser<\/a>. Assim, o navegador &eacute; obrigado a baixar todos os arquivos novamente do servidor, o que muitas vezes resolve o problema de permiss&atilde;o &ndash; s&oacute; tenha em mente que voc&ecirc; provavelmente ter&aacute; que fazer login de novo na maioria dos sites.<\/p><p>Veja como fazer isso no&nbsp;Google Chrome&nbsp;(em navegadores como Firefox e Safari, o caminho &eacute; bem parecido):<\/p><ol class=\"wp-block-list\">\n<li>Clique no &iacute;cone de tr&ecirc;s pontos no canto superior direito e selecione&nbsp;<strong>Configura&ccedil;&otilde;es<\/strong>.<\/li>\n\n\n\n<li>Acesse&nbsp;<strong>Privacidade e seguran&ccedil;a &rarr; Limpar dados de navega&ccedil;&atilde;o<\/strong>.<\/li>\n\n\n\n<li>Em&nbsp;<strong>Per&iacute;odo<\/strong>, selecione&nbsp;<strong>Todo o per&iacute;odo<\/strong>.<\/li>\n\n\n\n<li>Marque as op&ccedil;&otilde;es&nbsp;<strong>Cookies e outros dados do site<\/strong>&nbsp;e&nbsp;<strong>Imagens e arquivos armazenados em cache<\/strong>.<\/li>\n\n\n\n<li>Clique em&nbsp;<strong>Limpar dados<\/strong>&nbsp;para remover tudo.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01c31348ecc\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" width=\"1018\" height=\"682\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/12\/limpar-dados-chrome-2.png\/public\" alt=\"limpando dados de navega&ccedil;&atilde;o no chrome\" class=\"wp-image-41707\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/12\/limpar-dados-chrome-2.png\/w=1018,fit=scale-down 1018w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/12\/limpar-dados-chrome-2.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/12\/limpar-dados-chrome-2.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/12\/limpar-dados-chrome-2.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1018px) 100vw, 1018px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>Depois de apagar o cache e os cookies,&nbsp;abra o site novamente e tente fazer login&nbsp;para verificar se o&nbsp;erro 403 Forbidden foi resolvido.<\/p><h2 class=\"wp-block-heading\" id=\"h-2-desative-a-vpn-temporariamente\">2. Desative a VPN temporariamente<\/h2><p>Uma rede virtual privada (VPN) redireciona sua conex&atilde;o por servidores remotos. Alguns sites, por&eacute;m, bloqueiam esses servidores por motivos de seguran&ccedil;a ou exig&ecirc;ncias regionais, o que pode acabar gerando o erro 403.<\/p><p>Para testar se a VPN &eacute; a causa do problema, desative o servi&ccedil;o temporariamente e tente acessar o site novamente. Se a p&aacute;gina abrir normalmente sem a VPN, tente mudar para outro servidor dentro do pr&oacute;prio aplicativo ou entre em contato com o suporte da ferramenta para pedir orienta&ccedil;&atilde;o.<\/p><p>Caso essa verifica&ccedil;&atilde;o n&atilde;o resolva o erro, siga para as pr&oacute;ximas etapas, que envolvem checar as configura&ccedil;&otilde;es de seguran&ccedil;a do site.<\/p><h2 class=\"wp-block-heading\" id=\"h-3-faca-uma-varredura-em-busca-de-malware\">3. Fa&ccedil;a uma varredura em busca de malware<\/h2><ol start=\"3\" class=\"wp-block-list\"><\/ol><p>Malwares podem inserir c&oacute;digos maliciosos nos arquivos do seu site. Isso pode alterar permiss&otilde;es ou regras de configura&ccedil;&atilde;o e, como resultado, limitar o acesso a p&aacute;ginas espec&iacute;ficas e gerar uma resposta 403 Forbidden.<\/p><p>Por isso, vale a pena escanear o site em busca de malware para identificar e remover qualquer c&oacute;digo suspeito. Nos <a href=\"\/br\/hospedagem-de-sites\">planos de hospedagem da Hostinger<\/a>, voc&ecirc; pode usar o <strong>Detector de Malware<\/strong> integrado ao hPanel, sem precisar instalar ferramentas de terceiros:<\/p><ol class=\"wp-block-list\">\n<li>Acesse o painel do seu site e, no menu lateral esquerdo, clique em&nbsp;<strong>Seguran&ccedil;a &rarr; Detector de Malware<\/strong>.<\/li>\n\n\n\n<li>Se nenhum malware for encontrado, voc&ecirc; ver&aacute; o nome do seu plano de hospedagem e o tempo desde a &uacute;ltima verifica&ccedil;&atilde;o.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01c31349ea9\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"503\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/detector-malware-hpanel.png\/public\" alt=\"detector de malware no hpanel da hostinger\" class=\"wp-image-51380\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/detector-malware-hpanel.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/detector-malware-hpanel.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/detector-malware-hpanel.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/detector-malware-hpanel.png\/w=768,fit=scale-down 768w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/detector-malware-hpanel.png\/w=1536,fit=scale-down 1536w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>Se algo suspeito for detectado, a ferramenta mostrar&aacute; os arquivos infectados e as a&ccedil;&otilde;es realizadas para limp&aacute;-los.<\/li>\n<\/ol><p>Para refor&ccedil;ar ainda mais a seguran&ccedil;a em sites WordPress, voc&ecirc; pode usar <a href=\"\/br\/tutoriais\/antivirus-wordpress\">plugins de seguran&ccedil;a confi&aacute;veis<\/a>, como <strong>Wordfence<\/strong> ou <strong>Solid Security<\/strong>. Eles ajudam a detectar amea&ccedil;as em tempo real e a bloquear atividades suspeitas antes que causem problemas maiores.<\/p><p>Se o escaneamento apontar infec&ccedil;&otilde;es, limpe ou substitua os arquivos afetados e, depois disso, teste novamente o site para verificar se o erro 403 foi resolvido.<\/p><figure class=\"wp-block-image size-large\"><a href=\"\/br\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"300\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/02\/BR-Web-hosting_in-text-banner.png\/public\" alt=\"\" class=\"wp-image-32927\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/02\/BR-Web-hosting_in-text-banner.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/02\/BR-Web-hosting_in-text-banner.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/02\/BR-Web-hosting_in-text-banner.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/02\/BR-Web-hosting_in-text-banner.png\/w=768,fit=scale-down 768w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/02\/BR-Web-hosting_in-text-banner.png\/w=1536,fit=scale-down 1536w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><h2 class=\"wp-block-heading\" id=\"h-4-desative-plugins-do-wordpress\">4. Desative plugins do WordPress<\/h2><ol start=\"4\" class=\"wp-block-list\"><\/ol><p>Plugins do WordPress com falha ou incompat&iacute;veis podem alterar as configura&ccedil;&otilde;es de permiss&atilde;o do site. Quando isso acontece, algumas p&aacute;ginas podem ficar inacess&iacute;veis e passar a exibir o erro 403 Forbidden.<\/p><p>Desative temporariamente os plugins do WordPress para verificar se algum deles est&aacute; causando o problema. Voc&ecirc; pode fazer isso pelo painel do WordPress ou <a href=\"https:\/\/www.hostinger.com\/br\/support\/4411258-como-desabilitar-os-plugins-do-wordpress-sem-acessar-a-pagina-de-administrador-na-hostinger\/\">diretamente pelo hPanel<\/a>, se for cliente da Hostinger:<\/p><ol class=\"wp-block-list\">\n<li>No painel do seu site, v&aacute; em&nbsp;<strong>WordPress &rarr; Seguran&ccedil;a<\/strong>.<\/li>\n\n\n\n<li>Role at&eacute; a se&ccedil;&atilde;o <strong>Plugins Instalados<\/strong>.<\/li>\n\n\n\n<li>Desative cada plugin individualmente e teste o site ap&oacute;s cada altera&ccedil;&atilde;o.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01c3134bc20\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1146\" height=\"587\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/08\/plugins-hpanel.png\/public\" alt=\"Gerenciando plugins do WordPress no hPanel\" class=\"wp-image-39046\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/08\/plugins-hpanel.png\/w=1146,fit=scale-down 1146w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/08\/plugins-hpanel.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/08\/plugins-hpanel.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/08\/plugins-hpanel.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/08\/plugins-hpanel.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1146px) 100vw, 1146px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>Se preferir um m&eacute;todo mais manual, &eacute; poss&iacute;vel desativar todos os plugins de uma vez pelo gerenciador de arquivos ou por um cliente FTP:<\/p><ol class=\"wp-block-list\">\n<li>Acesse a pasta <strong>wp-content<\/strong> dentro de <strong>public_html<\/strong>.<\/li>\n\n\n\n<li>Renomeie a pasta <strong>plugins<\/strong> para <strong>disabled-plugins<\/strong>. Isso vai desativar todos os plugins ao mesmo tempo.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01c3134c7e0\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" width=\"1009\" height=\"352\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/hostinger-filemanager-disabledplugins.png\/public\" alt=\"pasta disabled plugins no gerenciador de arquivos da hostinger\" class=\"wp-image-51381\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/hostinger-filemanager-disabledplugins.png\/w=1009,fit=scale-down 1009w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/hostinger-filemanager-disabledplugins.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/hostinger-filemanager-disabledplugins.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/hostinger-filemanager-disabledplugins.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1009px) 100vw, 1009px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>Acesse o site. Se o erro desaparecer, o problema est&aacute; em algum plugin.<\/li>\n\n\n\n<li>Renomeie a pasta novamente para <strong>plugins<\/strong> para reativ&aacute;-los.<\/li>\n\n\n\n<li>Pelo painel do WordPress, desative os plugins um por um at&eacute; encontrar o que causa o erro.<\/li>\n<\/ol><p>Depois de identificar o plugin problem&aacute;tico, tente atualiz&aacute;-lo ou remova-o definitivamente.<\/p><p>Se essas corre&ccedil;&otilde;es ligadas &agrave; seguran&ccedil;a n&atilde;o resolverem o problema, os pr&oacute;ximos passos envolvem ajustes de configura&ccedil;&atilde;o do servidor e de arquivos.<\/p><h2 class=\"wp-block-heading\" id=\"h-5-desative-sua-cdn-temporariamente\">5. Desative sua CDN temporariamente<\/h2><p>Uma <a href=\"\/br\/tutoriais\/o-que-e-cdn\">rede de distribui&ccedil;&atilde;o de conte&uacute;do (CDN)<\/a> armazena c&oacute;pias em cache do seu site em v&aacute;rios servidores. Quando esse cache est&aacute; desatualizado ou mal configurado, ele pode gerar um c&oacute;digo de status 403 e bloquear o acesso a algumas p&aacute;ginas.<\/p><p>Se o seu site usa CDN, desative o recurso por alguns minutos para testar se &eacute; ela que est&aacute; exibindo o erro em vez do servidor de origem. A Hostinger ativa automaticamente a <strong>CDN pr&oacute;pria <\/strong>nos planos de hospedagem <strong>Business<\/strong> e superiores. Para desativ&aacute;-la pelo hPanel:<\/p><ol class=\"wp-block-list\">\n<li>Acesse&nbsp;<strong>Desempenho &rarr; CDN<\/strong>.<\/li>\n\n\n\n<li>Na se&ccedil;&atilde;o de status da CDN, clique em&nbsp;<strong>Desabilitar<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01c3134d791\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"515\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/08\/ativando-cdn-hostinger.png\/public\" alt=\"ativando cdn pr&oacute;pria da hostinger no hpanel\" class=\"wp-image-42188\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/08\/ativando-cdn-hostinger.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/08\/ativando-cdn-hostinger.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/08\/ativando-cdn-hostinger.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/08\/ativando-cdn-hostinger.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>Se o erro parar de aparecer ap&oacute;s desativar a CDN, mantenha-a desligada por enquanto e entre em contato com o suporte para seguir com a an&aacute;lise e corre&ccedil;&atilde;o do problema.<\/li>\n<\/ol><h2 class=\"wp-block-heading\" id=\"h-6-restaure-o-arquivo-htaccess\">6. Restaure o arquivo .htaccess<\/h2><p>Um arquivo <strong>.htaccess<\/strong> corrompido ou mal configurado pode aplicar regras erradas de reescrita ou acesso no servidor, bloqueando visitantes e gerando o erro 403 Forbidden.<\/p><p>Se altera&ccedil;&otilde;es recentes ou algum malware tiverem modificado o seu arquivo, substitua-o por uma vers&atilde;o limpa. Se voc&ecirc; usa a Hostinger, &eacute; poss&iacute;vel <a href=\"\/br\/tutoriais\/como-localizar-ou-criar-um-arquivo-htaccess\">criar um novo arquivo .htaccess<\/a> diretamente pelo Gerenciador de Arquivos do hPanel:<\/p><ol class=\"wp-block-list\">\n<li>No painel do seu site, v&aacute; em <strong>Arquivos<\/strong> &rarr; <strong>Gerenciador de Arquivos<\/strong>.<\/li>\n\n\n\n<li>Abra o diret&oacute;rio <strong>public_html<\/strong> e localize o arquivo <strong>.htaccess<\/strong>.<\/li>\n\n\n\n<li>Clique com o bot&atilde;o direito sobre ele e clique em <strong>Download<\/strong> para criar um backup.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01c3134e4b8\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" width=\"826\" height=\"430\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/hostinger-filemanager-download-1.png\/public\" alt=\"baixando arquivo .htaccess no gerenciador de arquivos do hpanel\" class=\"wp-image-51382\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/hostinger-filemanager-download-1.png\/w=826,fit=scale-down 826w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/hostinger-filemanager-download-1.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/hostinger-filemanager-download-1.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/hostinger-filemanager-download-1.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 826px) 100vw, 826px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"4\" class=\"wp-block-list\">\n<li>Em seguida, exclua o arquivo <strong>.htaccess<\/strong> atual.<\/li>\n\n\n\n<li>Clique em <strong>Novo Arquivo<\/strong> e nomeie-o como <strong>.htaccess<\/strong>, sem nenhuma extens&atilde;o.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01c3134f0c3\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" width=\"770\" height=\"444\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/filemanager-newfile-htaccess-pt.png\/public\" alt=\"Cria&ccedil;&atilde;o de um novo arquivo htaccess no Hostinger File Manager\" class=\"wp-image-35401\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/filemanager-newfile-htaccess-pt.png\/w=770,fit=scale-down 770w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/filemanager-newfile-htaccess-pt.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/filemanager-newfile-htaccess-pt.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/filemanager-newfile-htaccess-pt.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"6\" class=\"wp-block-list\">\n<li>Cole o c&oacute;digo padr&atilde;o abaixo e salve o arquivo:<\/li>\n<\/ol><pre class=\"EnlighterJSRAW\" data-enlighter-language=\"generic\" data-enlighter-theme=\"\" data-enlighter-highlight=\"\" data-enlighter-linenumbers=\"\" data-enlighter-lineoffset=\"\" data-enlighter-title=\"\" data-enlighter-group=\"\"># Ativar reescrita de URL\nRewriteEngine On\n\n# Regra para redirecionar requisi&ccedil;&otilde;es para index.php\nRewriteCond %{REQUEST_FILENAME} !-f\nRewriteCond %{REQUEST_FILENAME} !-d\nRewriteRule ^(.*)$ index.php?\/$1 [L]<\/pre><p>Em sites WordPress, voc&ecirc; tamb&eacute;m pode regenerar o arquivo sem usar o Gerenciador de Arquivos:<\/p><ol class=\"wp-block-list\">\n<li>Acesse o painel do WordPress.<\/li>\n\n\n\n<li>V&aacute; em <strong>Configura&ccedil;&otilde;es<\/strong> &rarr; <strong>Links Permanentes<\/strong>.<\/li>\n\n\n\n<li>Clique em <strong>Salvar Altera&ccedil;&otilde;es<\/strong> sem alterar nenhuma configura&ccedil;&atilde;o.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01c3134fd8a\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" width=\"900\" height=\"216\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/wordpress-permalinks.png\/public\" alt=\"tela de links permanentes do wordpress\" class=\"wp-image-51383\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/wordpress-permalinks.png\/w=900,fit=scale-down 900w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/wordpress-permalinks.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/wordpress-permalinks.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/wordpress-permalinks.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>Depois de restaurar o <strong>.htaccess<\/strong>, tente acessar o site novamente. Se o erro n&atilde;o aparecer mais, &eacute; bem prov&aacute;vel que o arquivo tenha sido a causa do problema.<\/p><h2 class=\"wp-block-heading\" id=\"h-7-redefina-as-permissoes-de-arquivos-e-diretorios\">7. Redefina as permiss&otilde;es de arquivos e diret&oacute;rios<\/h2><p>As permiss&otilde;es de arquivo controlam quem pode ler, escrever ou executar os dados do seu site. Quando um arquivo ou pasta est&aacute; com permiss&otilde;es muito restritivas, o servidor pode bloquear o acesso por seguran&ccedil;a &ndash; e isso costuma resultar em erro 403.<\/p><p>Se as permiss&otilde;es estiverem incorretas, voc&ecirc; pode ajust&aacute;-las rapidamente usando a ferramenta Restaurar Permiss&otilde;es de Arquivos da Hostinger, que corrige tudo com um clique:<\/p><ol class=\"wp-block-list\">\n<li>No hPanel, pesquise por <strong>Restaurar Permiss&otilde;es de Arquivos<\/strong>.<\/li>\n\n\n\n<li>Marque a caixa de confirma&ccedil;&atilde;o e clique em <strong>Executar<\/strong>. A ferramenta vai aplicar as permiss&otilde;es padr&atilde;o em todos os arquivos e pastas do site.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01c31350a46\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"308\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/08\/restaurar-permissoes-de-arquivos.png\/public\" alt=\"op&ccedil;&atilde;o restaurar permiss&otilde;es de arquivos no hpanel\" class=\"wp-image-44368\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/08\/restaurar-permissoes-de-arquivos.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/08\/restaurar-permissoes-de-arquivos.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/08\/restaurar-permissoes-de-arquivos.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/08\/restaurar-permissoes-de-arquivos.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>Como alternativa, voc&ecirc; tamb&eacute;m pode redefinir as permiss&otilde;es manualmente usando <a href=\"\/br\/tutoriais\/como-configurar-o-cliente-filezilla\">um cliente FTP, como o FileZilla<\/a>:<\/p><ol class=\"wp-block-list\">\n<li>Conecte o FileZilla ao seu site.<\/li>\n\n\n\n<li>Clique com o bot&atilde;o direito na pasta <strong>public_html<\/strong> e selecione <strong>Atributos de Arquivos<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01c313515f9\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" width=\"566\" height=\"330\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/ftp-fileattributes.png\/public\" alt=\"definindo atributos de arquivos no filezilla\" class=\"wp-image-51385\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/ftp-fileattributes.png\/w=566,fit=scale-down 566w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/ftp-fileattributes.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/ftp-fileattributes.png\/w=150,fit=scale-down 150w\" sizes=\"(max-width: 566px) 100vw, 566px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>No campo <strong>Valor Num&eacute;rico<\/strong>, digite <strong>755<\/strong> para os diret&oacute;rios. Isso permite que o propriet&aacute;rio leia, grave e execute, mas impede que outras pessoas modifiquem os arquivos.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01c313521ab\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" width=\"534\" height=\"421\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/ftp-fileattributes-755.png\/public\" alt=\"definindo atributos de arquivos no filezilla\" class=\"wp-image-51384\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/ftp-fileattributes-755.png\/w=534,fit=scale-down 534w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/ftp-fileattributes-755.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/ftp-fileattributes-755.png\/w=150,fit=scale-down 150w\" sizes=\"(max-width: 534px) 100vw, 534px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"4\" class=\"wp-block-list\">\n<li>Selecione <strong>Aplicar somente a pastas<\/strong> e clique em <strong>OK<\/strong>.<\/li>\n\n\n\n<li>Repita o processo para os arquivos, novamente em <strong>Atributos de Arquivos<\/strong>. No campo <strong>Valor num&eacute;rico<\/strong>, digite <strong>644<\/strong>. Assim, o propriet&aacute;rio pode ler e escrever, enquanto os demais usu&aacute;rios s&oacute; podem ler.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01c31352d76\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" width=\"534\" height=\"421\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/ftp-fileattributes-644.png\/public\" alt=\"definindo atributos de arquivos no filezilla\" class=\"wp-image-51386\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/ftp-fileattributes-644.png\/w=534,fit=scale-down 534w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/ftp-fileattributes-644.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/ftp-fileattributes-644.png\/w=150,fit=scale-down 150w\" sizes=\"(max-width: 534px) 100vw, 534px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>Depois de aplicar as permiss&otilde;es corretas, acesse o site novamente para verificar se o erro 403 foi resolvido.<\/p><h2 class=\"wp-block-heading\" id=\"h-8-edite-a-propriedade-dos-arquivos\">8. Edite a propriedade dos arquivos<\/h2><p>Em ambientes Linux e de hospedagem VPS, as configura&ccedil;&otilde;es de propriedade dos arquivos definem quais usu&aacute;rios podem modific&aacute;-los ou execut&aacute;-los. Se a propriedade estiver atribu&iacute;da de forma incorreta, voc&ecirc; pode ter o acesso negado a certos recursos, o que pode gerar um erro 403.<\/p><p>Esse ajuste &eacute; um pouco mais t&eacute;cnico, pois exige usar SSH para se conectar ao servidor e rodar alguns comandos Linux. Siga os passos abaixo para verificar e <a href=\"\/br\/tutoriais\/como-alterar-permissoes-e-proprietarios-via-\">ajustar a propriedade de arquivos no Linux<\/a>:<\/p><ol class=\"wp-block-list\">\n<li>Conecte-se ao seu servidor usando um <a href=\"\/br\/tutoriais\/como-se-conectar-servidor-vps-usando-terminal-ssh\">cliente SSH, como o PuTTY<\/a>.<\/li>\n\n\n\n<li>Para conferir a propriedade de um arquivo, execute:<\/li>\n<\/ol><pre class=\"EnlighterJSRAW\" data-enlighter-language=\"generic\" data-enlighter-theme=\"\" data-enlighter-highlight=\"\" data-enlighter-linenumbers=\"\" data-enlighter-lineoffset=\"\" data-enlighter-title=\"\" data-enlighter-group=\"\">ls -l [nome do arquivo]<\/pre><p>A sa&iacute;da ser&aacute; semelhante a:<\/p><pre class=\"EnlighterJSRAW\" data-enlighter-language=\"generic\" data-enlighter-theme=\"\" data-enlighter-highlight=\"\" data-enlighter-linenumbers=\"\" data-enlighter-lineoffset=\"\" data-enlighter-title=\"\" data-enlighter-group=\"\">-rwxrw-rw- 1 [owner][group] 22 Sep 22 10:00 filename.txt<\/pre><ol start=\"3\" class=\"wp-block-list\">\n<li>Os campos de <strong>owner<\/strong> (dono) e <strong>group<\/strong> (grupo) devem corresponder ao nome de usu&aacute;rio da sua conta de hospedagem. Se n&atilde;o corresponderem, use o comando <strong>chown<\/strong> para corrigir:<\/li>\n<\/ol><pre class=\"EnlighterJSRAW\" data-enlighter-language=\"generic\" data-enlighter-theme=\"\" data-enlighter-highlight=\"\" data-enlighter-linenumbers=\"\" data-enlighter-lineoffset=\"\" data-enlighter-title=\"\" data-enlighter-group=\"\">chown [owner][:group] [nome do arquivo]<\/pre><p>Por exemplo, se o seu usu&aacute;rio for <strong>John<\/strong>, voc&ecirc; pode rodar:<\/p><pre class=\"EnlighterJSRAW\" data-enlighter-language=\"generic\" data-enlighter-theme=\"\" data-enlighter-highlight=\"\" data-enlighter-linenumbers=\"\" data-enlighter-lineoffset=\"\" data-enlighter-title=\"\" data-enlighter-group=\"\">chown John nomedoarquivo.txt<\/pre><h2 class=\"wp-block-heading\" id=\"h-9-envie-uma-pagina-index\">9. Envie uma p&aacute;gina index<\/h2><p>Se o seu site n&atilde;o tiver uma p&aacute;gina index, como&nbsp;<strong>index.html<\/strong>&nbsp;ou&nbsp;<strong>index.php<\/strong>, os visitantes podem encontrar um erro 403 ao tentar acess&aacute;-lo.<\/p><p>Isso acontece porque o servidor web espera carregar uma p&aacute;gina index por padr&atilde;o. Quando ela n&atilde;o existe ou est&aacute; com outro nome, o servidor pode bloquear o acesso ao diret&oacute;rio.<\/p><p>Primeiro, verifique se a sua homepage est&aacute; nomeada como&nbsp;<strong>index.html<\/strong>&nbsp;ou&nbsp;<strong>index.php<\/strong>. Caso n&atilde;o esteja, renomeie o arquivo pelo gerenciador de arquivos ou cliente FTP.<\/p><p>Se a p&aacute;gina index realmente n&atilde;o existir, crie uma. Siga estes passos:<\/p><ol class=\"wp-block-list\">\n<li>Acesse o diret&oacute;rio do seu site.<\/li>\n\n\n\n<li>Envie ou crie um arquivo&nbsp;<strong>index.html<\/strong>&nbsp;ou&nbsp;<strong>index.php<\/strong>&nbsp;dentro da pasta&nbsp;<strong>public_html<\/strong>.<\/li>\n\n\n\n<li>Depois do upload, acesse novamente o seu dom&iacute;nio para verificar se a p&aacute;gina inicial &eacute; carregada corretamente.<\/li>\n<\/ol><p>Se o problema continuar, ainda h&aacute; mais duas etapas de diagn&oacute;stico relacionadas &agrave; configura&ccedil;&atilde;o de dom&iacute;nio que voc&ecirc; pode testar.<\/p><h2 class=\"wp-block-heading\" id=\"h-10-verifique-o-registro-a\">10. Verifique o registro A<\/h2><p>O registro A &eacute; um tipo de <a href=\"\/br\/tutoriais\/o-que-e-dns\">registro DNS<\/a> que aponta o seu dom&iacute;nio para o endere&ccedil;o IP correto. Quando o registro A do dom&iacute;nio est&aacute; configurado para o IP errado, os usu&aacute;rios podem ser impedidos de acessar o site, o que pode gerar um erro 403.<\/p><p>Se o seu site est&aacute; hospedado na Hostinger, primeiro descubra o IP do servidor indo em&nbsp;<strong>hPanel &rarr; Hospedagem &rarr; Detalhes do Plano<\/strong>.<\/p><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01c31353f52\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1106\" height=\"488\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/informacoes-detalhes-plano-hpanel.png\/public\" alt=\"detalhes do plano no hpanel\" class=\"wp-image-51387\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/informacoes-detalhes-plano-hpanel.png\/w=1106,fit=scale-down 1106w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/informacoes-detalhes-plano-hpanel.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/informacoes-detalhes-plano-hpanel.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/informacoes-detalhes-plano-hpanel.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/informacoes-detalhes-plano-hpanel.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1106px) 100vw, 1106px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>Em seguida, confira <a href=\"\/br\/tutoriais\/verificar-apontamento-de-dominio-correto\/\">se o registro A do seu dom&iacute;nio est&aacute; apontando corretamente<\/a>, seguindo estes passos:<\/p><ol class=\"wp-block-list\">\n<li>Acesse&nbsp;<strong>Avan&ccedil;ado &rarr; Editor de Zona DNS<\/strong>.<\/li>\n\n\n\n<li>Localize os registros do tipo&nbsp;<strong>A<\/strong>&nbsp;na coluna&nbsp;<strong>Tipo<\/strong>.<\/li>\n\n\n\n<li>Verifique os endere&ccedil;os IP exibidos na coluna&nbsp;<strong>Conte&uacute;do<\/strong>.<\/li>\n\n\n\n<li>Se o registro A n&atilde;o estiver apontando para o IP correto, clique em&nbsp;<strong>Editar<\/strong>&nbsp;para ajust&aacute;-lo e depois em&nbsp;<strong>Atualizar<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01c31354c12\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"691\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/06\/editor-de-zona-dns-hpanel.png\/public\" alt=\"editor de zona dns no hpanel\" class=\"wp-image-45391\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/06\/editor-de-zona-dns-hpanel.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/06\/editor-de-zona-dns-hpanel.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/06\/editor-de-zona-dns-hpanel.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/06\/editor-de-zona-dns-hpanel.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>Lembre-se de que editar o registro A pode afetar servi&ccedil;os ou subdom&iacute;nios que dependem dessa configura&ccedil;&atilde;o.<\/p><p>Se isso n&atilde;o resolver o erro ou causar instabilidades, considere criar um novo registro A em vez de alterar o existente:<\/p><ol class=\"wp-block-list\">\n<li>Na mesma p&aacute;gina de <strong>DNS \/ Nameservers<\/strong>, role at&eacute; a se&ccedil;&atilde;o&nbsp;<strong>Gerenciar registros DNS<\/strong>.<\/li>\n\n\n\n<li>Selecione&nbsp;<strong>A<\/strong>&nbsp;em&nbsp;<strong>Tipo<\/strong>&nbsp;e preencha o campo&nbsp;<strong>Aponta para<\/strong>&nbsp;com o IP correto.<\/li>\n\n\n\n<li>Clique em&nbsp;<strong>Adicionar Registro<\/strong>&nbsp;para criar o novo registro A.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01c31355863\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"215\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/09\/adicionar-registro-a-editor-zona-dns-hpanel.png\/public\" alt=\"adicionando registro a no editor de zona dns do hpanel\" class=\"wp-image-49076\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/09\/adicionar-registro-a-editor-zona-dns-hpanel.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/09\/adicionar-registro-a-editor-zona-dns-hpanel.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/09\/adicionar-registro-a-editor-zona-dns-hpanel.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/09\/adicionar-registro-a-editor-zona-dns-hpanel.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><h2 class=\"wp-block-heading\" id=\"h-11-atualize-os-nameservers\">11. Atualize os nameservers<\/h2><p>Quando voc&ecirc; troca de provedor de hospedagem, os registros DNS do dom&iacute;nio precisam ser atualizados para apontar para os&nbsp;nameservers&nbsp;corretos. Se essa etapa for ignorada, o dom&iacute;nio continua direcionando para a hospedagem antiga, o que pode causar problemas de acesso, incluindo erro 403.<\/p><p>Se o seu dom&iacute;nio foi registrado na Hostinger, <a href=\"\/br\/tutoriais\/como-alterar-os-nameservers-de-dominio-de-ponto-para-o-novo-provedor-de-hospedagem\/\">siga estes passos para atualizar os nameservers<\/a>:<\/p><ol class=\"wp-block-list\">\n<li>Acesse&nbsp;<strong>Dom&iacute;nios &rarr; Meus Dom&iacute;nios &rarr; Gerenciar<\/strong>&nbsp;ao lado do dom&iacute;nio desejado.<\/li>\n\n\n\n<li>Selecione&nbsp;<strong>DNS \/ Nameservers &rarr; Registros DNS<\/strong>.<\/li>\n\n\n\n<li>Escolha&nbsp;<strong>Usar nameservers da Hostinger (recomendado)<\/strong>&nbsp;se o seu site estiver hospedado na Hostinger, ou&nbsp;<strong>Alterar Nameservers<\/strong>&nbsp;se usar outro provedor.<\/li>\n\n\n\n<li>Preencha os dados corretos dos nameservers e clique em&nbsp;<strong>Salvar<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01c3135642a\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"654\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/hpanel-domain-portfolio-dns-nameservers-dns-records-selected.png\/public\" alt=\"alterando dns do dom&iacute;nio no hpanel\" class=\"wp-image-51388\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/hpanel-domain-portfolio-dns-nameservers-dns-records-selected.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/hpanel-domain-portfolio-dns-nameservers-dns-records-selected.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/hpanel-domain-portfolio-dns-nameservers-dns-records-selected.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/hpanel-domain-portfolio-dns-nameservers-dns-records-selected.png\/w=768,fit=scale-down 768w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/hpanel-domain-portfolio-dns-nameservers-dns-records-selected.png\/w=1536,fit=scale-down 1536w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/11\/hpanel-domain-portfolio-dns-nameservers-dns-records-selected.png\/w=2048,fit=scale-down 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><h3 class=\"wp-block-heading\" id=\"h-aprenda-a-corrigir-o-erro-403-forbidden-com-nosso-video\">Aprenda a corrigir o erro 403 Forbidden com nosso v&iacute;deo<\/h3><p>Se voc&ecirc; prefere um passo a passo em v&iacute;deo, nosso canal no YouTube tem um tutorial visual mostrando como corrigir o erro 403 Forbidden de forma simples. Nele, voc&ecirc; acompanha as instru&ccedil;&otilde;es para aplicar os principais m&eacute;todos de solu&ccedil;&atilde;o, como ajustar permiss&otilde;es de arquivos e resolver problemas relacionados ao arquivo&nbsp;<strong>.htaccess<\/strong>.<\/p><figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"403 Forbidden (V&Aacute;RIAS SOLU&Ccedil;&Otilde;ES) Atualizado 2025\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/zc-PAHeXi0M?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure><h2 class=\"wp-block-heading\" id=\"h-principais-aprendizados\">Principais aprendizados<\/h2><p>Resolver o erro&nbsp;<strong>403 Forbidden<\/strong>&nbsp;exige uma abordagem organizada. A ideia &eacute; come&ccedil;ar pelas corre&ccedil;&otilde;es mais simples e avan&ccedil;ar, aos poucos, para solu&ccedil;&otilde;es mais t&eacute;cnicas.<\/p><ul class=\"wp-block-list\">\n<li><strong>Limpe o cache e os cookies do navegador e desligue temporariamente a VPN<\/strong> para descartar problemas locais, como dados desatualizados ou acesso bloqueado.<\/li>\n\n\n\n<li><strong>Fa&ccedil;a varreduras em busca de malware e mantenha seus plugins atualizados<\/strong> para evitar conflitos e refor&ccedil;ar a seguran&ccedil;a do site.<\/li>\n\n\n\n<li><strong>Redefina as permiss&otilde;es de arquivos e pastas e restaure o arquivo&nbsp;.htaccess<\/strong>&nbsp;para corrigir poss&iacute;veis falhas de configura&ccedil;&atilde;o no servidor.<\/li>\n\n\n\n<li><strong>Verifique o registro A do dom&iacute;nio e os nameservers<\/strong> para confirmar se ele aponta para o IP correto e est&aacute; com a configura&ccedil;&atilde;o adequada para se comunicar com o servidor.<\/li>\n<\/ul><p>Se o erro 403 continuar aparecendo, ainda vale tentar algumas a&ccedil;&otilde;es extras:<\/p><ul class=\"wp-block-list\">\n<li><strong>Verifique se h&aacute; problemas com arquivos ou diret&oacute;rios ocultos<\/strong> que possam estar causando o erro.<\/li>\n\n\n\n<li><strong>Consulte os logs de erro do servidor<\/strong> em busca de detalhes mais espec&iacute;ficos sobre a origem do problema.<\/li>\n\n\n\n<li><strong>Entre em contato com o suporte da sua hospedagem<\/strong> para receber ajuda na an&aacute;lise e corre&ccedil;&atilde;o definitiva do erro.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>O erro 403 (403 Forbidden) &eacute; um c&oacute;digo de status HTTP que impede o acesso a uma p&aacute;gina ou recurso por causa de problemas de permiss&atilde;o ou configura&ccedil;&atilde;o. Na pr&aacute;tica, o servidor entende o que voc&ecirc; est&aacute; pedindo, mas recusa autoriza&ccedil;&atilde;o para exibir o conte&uacute;do &ndash; geralmente porque algo est&aacute; bloqueando o acesso. A seguir, [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"\/br\/tutoriais\/o-que-significa-erro-403\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":356,"featured_media":48109,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"rank_math_title":"Erro 403 Forbidden: o que significa e como corrigir","rank_math_description":"Neste tutorial voc\u00ea vai aprender o que fazer com quando aparecer o erro 403 Forbidden, os motivos que o causam e como resolv\u00ea-lo.","rank_math_focus_keyword":"Erro 403","footnotes":""},"categories":[4911],"tags":[5083,5086,5084,5082,5041,5085],"class_list":["post-6449","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-wordpress","tag-erro-403","tag-erro-403-forbidden","tag-erro-http-403","tag-erro-proibido-403","tag-hospedagem-de-sites","tag-ocorreu-um-erro-http-403"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/tutorials\/how-to-solve-403-forbidden-error\/","default":0},{"locale":"pt-BR","link":"https:\/\/www.hostinger.com\/br\/tutoriais\/o-que-significa-erro-403","default":0},{"locale":"pt-PT","link":"https:\/\/www.hostinger.com\/pt\/tutoriais\/tutorialo-que-significa-erro-403","default":0},{"locale":"en-CA","link":"https:\/\/www.hostinger.com\/ca\/tutorials\/how-to-solve-403-forbidden-error\/","default":0},{"locale":"en-UK","link":"https:\/\/www.hostinger.com\/uk\/tutorials\/how-to-solve-403-forbidden-error\/","default":0},{"locale":"en-PH","link":"https:\/\/www.hostinger.com\/ph\/tutorials\/how-to-solve-403-forbidden-error\/","default":0},{"locale":"en-MY","link":"https:\/\/www.hostinger.com\/my\/tutorials\/how-to-solve-403-forbidden-error\/","default":0},{"locale":"en-IN","link":"https:\/\/www.hostinger.com\/in\/tutorials\/how-to-solve-403-forbidden-error\/","default":0},{"locale":"en-AU","link":"https:\/\/www.hostinger.com\/au\/tutorials\/how-to-solve-403-forbidden-error\/","default":0},{"locale":"en-NG","link":"https:\/\/www.hostinger.com\/ng\/tutorials\/how-to-solve-403-forbidden-error\/","default":0}],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/posts\/6449","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/users\/356"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/comments?post=6449"}],"version-history":[{"count":33,"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/posts\/6449\/revisions"}],"predecessor-version":[{"id":51389,"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/posts\/6449\/revisions\/51389"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/media\/48109"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/media?parent=6449"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/categories?post=6449"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/tags?post=6449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}