{"id":6083,"date":"2017-05-31T15:33:22","date_gmt":"2017-05-31T18:33:22","guid":{"rendered":"https:\/\/blog.hostinger.io\/br-tutoriais\/?p=6083"},"modified":"2025-05-20T12:44:48","modified_gmt":"2025-05-20T15:44:48","slug":"como-consertar-tela-branca-wordpress","status":"publish","type":"post","link":"\/br\/tutoriais\/como-consertar-tela-branca-wordpress","title":{"rendered":"Tela branca no WordPress? Conhe\u00e7a sete solu\u00e7\u00f5es para resolver"},"content":{"rendered":"<p>A&nbsp;<strong>tela branca da morte<\/strong>&nbsp;&eacute; um dos erros mais comuns no WordPress. Quando isso acontece, o navegador exibe apenas uma p&aacute;gina em branco &mdash; sem nenhuma mensagem de erro, o que dificulta identificar a causa do problema.<\/p><p>O mais complicado &eacute; que, &agrave;s vezes, o erro aparece s&oacute; em p&aacute;ginas espec&iacute;ficas, tornando a detec&ccedil;&atilde;o ainda mais dif&iacute;cil.<\/p><p>A boa not&iacute;cia &eacute; que existem formas de resolver isso. Neste artigo, voc&ecirc; vai entender as principais causas da tela branca no WordPress e descobrir sete m&eacute;todos eficazes para corrigir o erro.<\/p><p>No final, tamb&eacute;m vamos compartilhar dicas para evitar que esse problema volte a acontecer no seu site.<\/p><p>\n\n\n\n\n\n\n<\/p><h2 class=\"wp-block-heading\" id=\"h-o-que-causa-o-erro-da-tela-branca-no-wordpress\"><strong>O que causa o erro da tela branca no WordPress?<\/strong><\/h2><p>Alguns dos motivos mais comuns por tr&aacute;s de um erro de tela branca WordPress incluem:<\/p><ul class=\"wp-block-list\">\n<li><strong>Falta de mem&oacute;ria<\/strong>. Os scripts PHP do site excederam o limite de mem&oacute;ria ou o tempo m&aacute;ximo de execu&ccedil;&atilde;o.<\/li>\n\n\n\n<li><strong>Plugins incompat&iacute;veis<\/strong>. Plugins desatualizados ou mal programados costumam gerar a tela branca no navegador dos visitantes.<\/li>\n\n\n\n<li><strong>Temas inadequados<\/strong>. O tema ativo pode ser incompat&iacute;vel com a vers&atilde;o atual do WordPress.<\/li>\n\n\n\n<li><strong>Arquivos corrompidos<\/strong>. Erros de c&oacute;digo em arquivos essenciais &mdash; como&nbsp;<strong>functions.php<\/strong>,&nbsp;<a href=\"https:\/\/www.hostinger.com\/tutorials\/wp-config-php\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>wp-config.php&nbsp;<\/strong><\/a>e&nbsp;<strong>.htaccess<\/strong>&nbsp;&mdash; podem corromper o site e deix&aacute;-lo irresponsivo.<\/li>\n<\/ul><p>Qualquer uma dessas situa&ccedil;&otilde;es pode fazer o seu site &mdash; ou uma p&aacute;gina espec&iacute;fica &mdash; exibir apenas uma tela branca, como no exemplo abaixo.<\/p><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01f27eb2632\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"572\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/white-screen-of-death.png\/public\" alt=\"exemplo de tela branca da morte no wordpress\" class=\"wp-image-50042\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/white-screen-of-death.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/white-screen-of-death.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/white-screen-of-death.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/white-screen-of-death.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><h2 class=\"wp-block-heading\" id=\"h-7-metodos-para-corrigir-o-a-tela-branca-da-morte-no-wordpress\"><strong>7 m&eacute;todos para corrigir o a tela branca da morte no WordPress<\/strong><\/h2><p>Para resolver o erro da tela branca do WordPress, o primeiro passo &eacute; identificar a causa do problema. Aqui est&atilde;o algumas formas de fazer isso:<\/p><ul class=\"wp-block-list\">\n<li><strong>Reveja as &uacute;ltimas altera&ccedil;&otilde;es.&nbsp;<\/strong>Lembre-se do que foi modificado no site antes da falha &mdash; como instalar plugins, ativar um novo tema ou editar arquivos.<\/li>\n\n\n\n<li><strong>Verifique seu e-mail de administrador<\/strong>. O WordPress pode ter enviado uma notifica&ccedil;&atilde;o de erro para o e-mail cadastrado no wp-admin.<\/li>\n\n\n\n<li><strong>Use a ferramenta de inspe&ccedil;&atilde;o de elementos<\/strong>. Use o recurso&nbsp;<a href=\"https:\/\/www.hostinger.com\/tutorials\/website\/how-to-inspect-and-change-style-using-google-chrome\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>inspecionar elemento&nbsp;<\/strong><\/a>em seu navegador para acessar as ferramentas de desenvolvedor. Essa t&eacute;cnica ajuda a detectar falhas no carregamento da p&aacute;gina.<\/li>\n<\/ul><p>Ap&oacute;s testar cada m&eacute;todo, atualize o site no navegador como se fosse um visitante comum para ver se o problema foi resolvido.<\/p><p>Antes de iniciar a solu&ccedil;&atilde;o de problemas, n&atilde;o se esque&ccedil;a de verificar&nbsp;<a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.hostinger.com\/tutorials\/website\/how-to-check-if-website-is-working-worldwide\/\"><strong>se o site est&aacute; fora do ar<\/strong><\/a>&nbsp;para todo os visitantes, n&atilde;o s&oacute; voc&ecirc; &mdash; &agrave;s vezes, ele pode estar fora do ar em apenas algumas localidades. Caso o site esteja funcionando, certifique-se de&nbsp;<a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.hostinger.com\/tutorials\/clear-browser-cache\"><strong>limpar o cache do navegador para<\/strong><\/a>&nbsp;mostrar a vers&atilde;o mais recente do site.<\/p><p>Ah, e n&atilde;o esque&ccedil;a de verificar sua caixa de entrada: o WordPress pode ter enviado um e-mail de&nbsp;<a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.hostinger.com\/tutorials\/wordpress-recovery-mode\"><strong>modo de recupera&ccedil;&atilde;o<\/strong><\/a>contendo um link especial que permite acessar o painel de controle e corrigir o erro.<\/p><p>Se, mesmo assim, o problema continuar, siga os 7 m&eacute;todos a seguir para corrigir a tela branca da morte no seu site WordPress:<\/p><h3 class=\"wp-block-heading\"><strong>1. Verifique os arquivos principais do WordPress<\/strong><\/h3><p>Uma linha de c&oacute;digo errada ou um arquivo principal ausente pode corromper um site. Portanto, o primeiro m&eacute;todo &eacute; verificar os arquivos principais do seu site WordPress. Para isso, verifique se voc&ecirc; tem acesso ao&nbsp;<a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.hostinger.com\/tutorials\/how-to-use-hostinger-file-manager\/\"><strong>Gerenciador de arquivos<\/strong><\/a>.<\/p><p>Se voc&ecirc; for cliente da Hostinger, acesse o&nbsp;<strong>hPanel &rarr; Gerenciador de Arquivos<\/strong>.<\/p><p>Quando o Gerenciador de arquivos for aberto em uma nova guia, clique na pasta&nbsp;<strong>public_html<\/strong>. Em seguida, verifique se os arquivos&nbsp;<strong>wp-config.php&nbsp;<\/strong>e&nbsp;<a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.hostinger.com\/tutorials\/locate-and-create-htaccess\"><strong>.htaccess<\/strong><\/a>&nbsp;est&atilde;o presentes. Se algum deles estiver faltando, baixe o arquivo de instala&ccedil;&atilde;o do WordPress no site oficial e envie os arquivos ausentes para o Gerenciador.<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"678\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/11\/wordpress-pagina-inicial.png\/public\" alt=\"p&aacute;gina inicial do wordpress\" class=\"wp-image-50022\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/11\/wordpress-pagina-inicial.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/11\/wordpress-pagina-inicial.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/11\/wordpress-pagina-inicial.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/11\/wordpress-pagina-inicial.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div><p>Outro ponto importante &eacute; checar se os arquivos principais est&atilde;o corrompidos. Se voc&ecirc; alterou algum deles recentemente, reverta essas mudan&ccedil;as e atualize a p&aacute;gina do site para ver se o erro desapareceu. Se o site voltar ao normal, o problema estava nessas modifica&ccedil;&otilde;es.<\/p><p>Caso a falha persista, substitua o arquivo corrompido por uma vers&atilde;o nova &mdash; voc&ecirc; pode copi&aacute;-la do arquivo original de instala&ccedil;&atilde;o do WordPress.<\/p><h3 class=\"wp-block-heading\"><strong>2. Aumente o limite de mem&oacute;ria do WordPress<\/strong><\/h3><p>Outro motivo comum para a tela branca da morte no WordPress &eacute; a falta de mem&oacute;ria. Por padr&atilde;o, o WordPress define o limite como&nbsp;<strong>128 MB<\/strong>, mas &eacute; poss&iacute;vel aumentar esse valor &mdash; especialmente se o seu site tiver muitos arquivos de m&iacute;dia ou scripts mais pesados.<\/p><p>Quando voc&ecirc; estiver prestes a&nbsp;<a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.hostinger.com\/tutorials\/wordpress-memory-limit\"><strong>exceder o limite de mem&oacute;ria<\/strong><\/a>&nbsp;do seu site, o WordPress pode exibir mensagens como::<\/p><ul class=\"wp-block-list\">\n<li>Erro fatal: O tamanho de mem&oacute;ria permitido de XXX bytes se esgotou.<\/li>\n\n\n\n<li>Erro fatal: Sem mem&oacute;ria.<\/li>\n<\/ul><p>H&aacute; duas maneiras de aumentar esse limite: usando um cliente FTP ou o&nbsp;<strong>Gerenciador de arquivos<\/strong>. O processo &eacute; praticamente o mesmo, mudando apenas o local de acesso aos arquivos.<\/p><p>Para aumentar o limite usando o Gerenciador de arquivos, localize e clique duas vezes no arquivo&nbsp;<strong>wp-config.php&nbsp;<\/strong>na pasta&nbsp;<strong>public_html&nbsp;<\/strong>do seu site WordPress.<\/p><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01f27eb4d81\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"545\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2019\/07\/wp-config-editar-gerenciador-arquivos.png\/public\" alt=\"editando arquivo wp-config.php do wordpress no gerenciador de arquivos da hostinger\" class=\"wp-image-44535\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2019\/07\/wp-config-editar-gerenciador-arquivos.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2019\/07\/wp-config-editar-gerenciador-arquivos.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2019\/07\/wp-config-editar-gerenciador-arquivos.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2019\/07\/wp-config-editar-gerenciador-arquivos.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>Procure esta linha:<\/p><pre class=\"EnlighterJSRAW\" data-enlighter-language=\"generic\" data-enlighter-theme=\"\" data-enlighter-highlight=\"\" data-enlighter-linenumbers=\"\" data-enlighter-lineoffset=\"\" data-enlighter-title=\"\" data-enlighter-group=\"\">\/* That's all, stop editing! Happy blogging. *\/<\/pre><p>Adicione a seguinte linha acima dela:<\/p><pre class=\"EnlighterJSRAW\" data-enlighter-language=\"generic\" data-enlighter-theme=\"\" data-enlighter-highlight=\"\" data-enlighter-linenumbers=\"\" data-enlighter-lineoffset=\"\" data-enlighter-title=\"\" data-enlighter-group=\"\">define('WP_MEMORY_LIMIT','1536M');<\/pre><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01f27eb6f35\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1276\" height=\"1088\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/wpconfig-wpmemorylimit.png\/public\" alt=\"aumentando limite de mem&oacute;ria do wordpress no arquivo wp-config.php\" class=\"wp-image-50043\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/wpconfig-wpmemorylimit.png\/w=1276,fit=scale-down 1276w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/wpconfig-wpmemorylimit.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/wpconfig-wpmemorylimit.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/wpconfig-wpmemorylimit.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/wpconfig-wpmemorylimit.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1276px) 100vw, 1276px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>Salve o arquivo e recarregue o site para ver se o erro foi resolvido.<\/p><p>Al&eacute;m disso, &eacute; importante verificar se o seu provedor de hospedagem de sites tamb&eacute;m n&atilde;o est&aacute; limitando a mem&oacute;ria no servidor. Para fazer isso na Hostinger, v&aacute; at&eacute; o&nbsp;<strong>hPanel&nbsp;<\/strong>e clique no bot&atilde;o&nbsp;<strong>Informa&ccedil;&otilde;es de PHP<\/strong>. Na se&ccedil;&atilde;o&nbsp;<strong>Core<\/strong>, localize o&nbsp;<strong>limite de mem&oacute;ria&nbsp;<\/strong>e verifique se ele &eacute; maior do que o limite no WordPress.<\/p><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"\/br\/hospedagem-cloud\"><img decoding=\"async\" width=\"1024\" height=\"300\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2024\/06\/BR-Cloud-hosting-x-WP_in-text-banner.png\/public\" alt=\"\" class=\"wp-image-44640\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2024\/06\/BR-Cloud-hosting-x-WP_in-text-banner.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2024\/06\/BR-Cloud-hosting-x-WP_in-text-banner.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2024\/06\/BR-Cloud-hosting-x-WP_in-text-banner.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2024\/06\/BR-Cloud-hosting-x-WP_in-text-banner.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/div><h3 class=\"wp-block-heading\"><strong>3. Verifique os plugins instalados<\/strong><\/h3><p>Como o WordPress &eacute; uma plataforma aberta, qualquer pessoa pode criar e publicar plugins. Isso tem seu lado bom &mdash; mais op&ccedil;&otilde;es &mdash;, mas tamb&eacute;m significa que alguns plugins podem ser mal desenvolvidos. E sim, eles podem ser os culpados pela tela branca da morte.<\/p><p>Se voc&ecirc; usa um plugin de cache, comece por ele. Um sinal claro de que o problema est&aacute; a&iacute; &eacute; quando a tela branca aparece s&oacute; para os visitantes, mas o painel de administra&ccedil;&atilde;o continua funcionando. Nesse caso, tente limpar o cache do WordPress para for&ccedil;ar o carregamento da vers&atilde;o mais atualizada do site. O processo depende do plugin de cache que voc&ecirc; usa, ent&atilde;o vale dar uma olhada na documenta&ccedil;&atilde;o do seu.<\/p><p>As etapas para&nbsp;<a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.hostinger.com\/tutorials\/wordpress\/how-to-clear-wordpress-cache\"><strong>limpar o cache do WordPress&nbsp;<\/strong><\/a>dependem do plugin que voc&ecirc; est&aacute; usando.<\/p><p>\n\n\n<div class=\"protip\">\n                    <h4 class=\"title\">Dica<\/h4>\n                    <p>Use apenas um plugin de cache por vez. Ter mais de um pode gerar conflitos e travar seu site.<\/p>\n                <\/div>\n\n\n\n<\/p><p>Se a tela branca da morte ainda estiver aparecendo, comece desativando todos os seus plugins. Para fazer isso, navegue at&eacute; a pasta&nbsp;<strong>wp-content&nbsp;<\/strong>no Gerenciador de arquivos. Clique com o bot&atilde;o direito do mouse na pasta&nbsp;<strong>plugins&nbsp;<\/strong>e renomeie-a para&nbsp;<strong>plugins-desativados<\/strong>.<\/p><p>Isso &ldquo;engana&rdquo; o WordPress, que vai entender que os plugins n&atilde;o existem e, por isso, n&atilde;o vai carreg&aacute;-los. Se isso fizer o site voltar ao normal, o problema estava mesmo em algum plugin.<\/p><p>Agora &eacute; hora de descobrir qual &eacute; o culpado. Renomeie a pasta para&nbsp;<strong>plugins<\/strong>&nbsp;novamente e v&aacute; testando plugin por plugin. Voc&ecirc; pode fazer isso renomeando a pasta de cada plugin separadamente e atualizando o site a cada tentativa, at&eacute; encontrar o que est&aacute; travando tudo.<\/p><p>Com a Hostinger, a maneira mais f&aacute;cil de se fazer isso &eacute; acessar a se&ccedil;&atilde;o<strong>&nbsp;WordPress<\/strong>&nbsp;&rarr;&nbsp;<strong>Seguran&ccedil;a<\/strong>&nbsp;no hPanel.<\/p><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01f27eba0e8\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" width=\"276\" height=\"331\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/06\/wordpress-seguranca.png\/public\" alt=\"op&ccedil;&atilde;o wordpress - seguran&ccedil;a na barra lateral do hpanel\" class=\"wp-image-43947\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/06\/wordpress-seguranca.png\/w=276,fit=scale-down 276w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/06\/wordpress-seguranca.png\/w=250,fit=scale-down 250w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/06\/wordpress-seguranca.png\/w=125,fit=scale-down 125w\" sizes=\"(max-width: 276px) 100vw, 276px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>L&aacute; voc&ecirc; v&ecirc; todos os plugins instalados e pode desativar cada um com um clique. Os que estiverem ativos aparecem com o bot&atilde;o roxo. Para testar, &eacute; s&oacute; desativar um, atualizar o site e ver se o erro desapareceu.<\/p><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01f27ebabfb\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1146\" height=\"587\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/08\/plugins-hpanel.png\/public\" alt=\"Gerenciando plugins do WordPress no hPanel\" class=\"wp-image-39046\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/08\/plugins-hpanel.png\/w=1146,fit=scale-down 1146w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/08\/plugins-hpanel.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/08\/plugins-hpanel.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/08\/plugins-hpanel.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/08\/plugins-hpanel.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1146px) 100vw, 1146px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>Assim que voc&ecirc; descobrir qual plugin est&aacute; com problema, d&aacute; para remov&ecirc;-lo direto pelo painel do WordPress ou excluir a pasta dele pelo Gerenciador de Arquivos. Se o site funcionar normalmente depois disso, &oacute;timo. Voc&ecirc; pode tentar reinstalar o plugin (talvez ele s&oacute; estivesse corrompido) ou buscar uma alternativa mais confi&aacute;vel.<\/p><p>Para evitar passar por isso de novo, sempre d&ecirc; uma olhada nas avalia&ccedil;&otilde;es do plugin, veja se ele &eacute; atualizado com frequ&ecirc;ncia e se &eacute; compat&iacute;vel com a vers&atilde;o atual do seu WordPress.<\/p><h3 class=\"wp-block-heading\"><strong>4. Verificar temas<\/strong><\/h3><p>Um tema incompat&iacute;vel tamb&eacute;m pode ser o motivo por tr&aacute;s da tela branca no seu site. Se voc&ecirc; come&ccedil;ou a usar um novo tema pouco antes do erro aparecer, vale a pena voltar para o tema padr&atilde;o do WordPress e ver se isso resolve.<\/p><p>Embora voc&ecirc; possa trocar o tema direto pelo painel do WordPress, tamb&eacute;m d&aacute; para fazer isso via&nbsp;<strong>phpMyAdmin<\/strong>&nbsp;&mdash; o que ajuda a desativar completamente o tema atual, mesmo que o site esteja fora do ar.<\/p><p>Para fazer isso na Hostinger, siga as etapas abaixo:<\/p><ol class=\"wp-block-list\">\n<li>Acesse seu hPanel, v&aacute; para Bancos de Dados &rarr; phpMyAdmin e abra seu banco de dados.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01f27ebd261\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" width=\"444\" height=\"300\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2019\/08\/phpmyadminhpanel.png\/public\" alt=\"Acessando o phpMyAdmin pelo hPanel\" class=\"wp-image-41435\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2019\/08\/phpmyadminhpanel.png\/w=444,fit=scale-down 444w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2019\/08\/phpmyadminhpanel.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2019\/08\/phpmyadminhpanel.png\/w=150,fit=scale-down 150w\" sizes=\"(max-width: 444px) 100vw, 444px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"2\" class=\"wp-block-list\">\n<li>Clique na tabela&nbsp;<strong>wp_options&nbsp;<\/strong>e localize as linhas&nbsp;<strong>template&nbsp;<\/strong>e&nbsp;<strong>stylesheet<\/strong>.<\/li>\n<\/ol><p>\n\n\n<div class=\"protip\">\n                    <h4 class=\"title\">Dica<\/h4>\n                    <p>Ative a op&ccedil;&atilde;o &ldquo;Mostrar tudo&rdquo; para exibir todas as linhas da tabela de uma vez.<\/p>\n                <\/div>\n\n\n<\/p><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01f27ebf16c\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1049\" height=\"522\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/phpmyadmin-wp-options.png\/public\" alt=\"tabela wpoptions no phpmyadmin\" class=\"wp-image-50045\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/phpmyadmin-wp-options.png\/w=1049,fit=scale-down 1049w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/phpmyadmin-wp-options.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/phpmyadmin-wp-options.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/phpmyadmin-wp-options.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/phpmyadmin-wp-options.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1049px) 100vw, 1049px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>Na coluna&nbsp;<strong>option_value<\/strong>, voc&ecirc; ver&aacute; o nome do tema que est&aacute; ativo no momento. D&ecirc; dois cliques sobre os valores de template e stylesheet e substitua ambos pelo nome do tema padr&atilde;o do WordPress. Neste exemplo, usamos o&nbsp;<strong>twentytwentythree<\/strong>, mas voc&ecirc; pode usar qualquer tema padr&atilde;o que esteja instalado.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01f27ec13e1\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"278\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/phpmyadmin-wpoptions-template-highlighted.png\/public\" alt=\"tabela wpoptions no phpmyadmin com linha template em destaque\" class=\"wp-image-50044\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/phpmyadmin-wpoptions-template-highlighted.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/phpmyadmin-wpoptions-template-highlighted.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/phpmyadmin-wpoptions-template-highlighted.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/phpmyadmin-wpoptions-template-highlighted.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>\n\n<div class=\"protip\">\n                    <h4 class=\"title\">Dica<\/h4>\n                    <p>Isso for&ccedil;a o WordPress a desativar o tema atual e trocar automaticamente para o tema padr&atilde;o.<\/p>\n                <\/div>\n\n\n\n<\/p><p>Depois de salvar as altera&ccedil;&otilde;es, recarregue o site e veja se o problema desapareceu. Se o site voltar ao normal, o erro estava no tema anterior. Nesse caso, escolha outro tema ou exclua e reinstale o que estava dando erro.<\/p><p>Para evitar que isso volte a acontecer, sempre verifique se o tema escolhido &eacute; compat&iacute;vel com a vers&atilde;o do seu WordPress. E se for fazer modifica&ccedil;&otilde;es no c&oacute;digo, crie um&nbsp;<a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.hostinger.com\/tutorials\/how-to-create-wordpress-child-theme\"><strong>tema filho (child theme)<\/strong><\/a>&nbsp; &mdash; isso evita conflitos e erros cr&iacute;ticos como a tela branca da morte.<\/p><h3 class=\"wp-block-heading\"><strong>5. Verifique os logs de erro do WordPress<\/strong><\/h3><p>Se nada do que foi feito at&eacute; agora resolveu o problema da tela branca, &eacute; hora de olhar os logs de erro do WordPress. Ativar a fun&ccedil;&atilde;o&nbsp;<a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.hostinger.com\/tutorials\/debug-wordpress\"><strong>WP_DEBUG&nbsp;<\/strong><\/a>&nbsp;ajuda a identificar erros de PHP que podem estar causando o problema.<\/p><p>Aqui est&atilde;o as etapas para ativar o modo de depura&ccedil;&atilde;o:<\/p><ol class=\"wp-block-list\">\n<li>Acesse o arquivo&nbsp;<strong>wp-config.php&nbsp;<\/strong>na pasta&nbsp;<strong>public_html<\/strong>.<\/li>\n\n\n\n<li>Procure esta linha de c&oacute;digo:<\/li>\n<\/ol><pre class=\"EnlighterJSRAW\" data-enlighter-language=\"generic\" data-enlighter-theme=\"\" data-enlighter-highlight=\"\" data-enlighter-linenumbers=\"\" data-enlighter-lineoffset=\"\" data-enlighter-title=\"\" data-enlighter-group=\"\">\/* That's all, stop editing! Happy blogging. *\/<\/pre><ol start=\"3\" class=\"wp-block-list\">\n<li>Adicione a seguinte linha de c&oacute;digo acima dela:<\/li>\n<\/ol><pre class=\"EnlighterJSRAW\" data-enlighter-language=\"generic\" data-enlighter-theme=\"\" data-enlighter-highlight=\"\" data-enlighter-linenumbers=\"\" data-enlighter-lineoffset=\"\" data-enlighter-title=\"\" data-enlighter-group=\"\">define('WP_DEBUG',&nbsp;true);<\/pre><p>Se essa linha j&aacute; existir no seu arquivo, apenas mude o valor de&nbsp;<strong>false<\/strong>&nbsp;para&nbsp;<strong>true<\/strong>. Depois disso,&nbsp;<strong>salve<\/strong>&nbsp;o arquivo e recarregue o site. Em vez da tela branca, voc&ecirc; ver&aacute; mensagens de aviso, erros ou alertas que indicam onde o problema est&aacute; acontecendo.<\/p><p>Certifique-se de alterar o valor da linha&nbsp;<strong>WP_DEBUG&nbsp;<\/strong>de volta para&nbsp;<strong>false&nbsp;<\/strong>depois de corrigir o problema.<\/p><p>\n\n\n<div class=\"protip\">\n                    <h4 class=\"title\">Dica<\/h4>\n                    <p>Voc&ecirc; tamb&eacute;m pode fazer todo esse processo via FTP usando um cliente como o FileZilla, se preferir.<\/p>\n                <\/div>\n\n\n\n<\/p><p>Se mesmo com o WP_DEBUG ativado n&atilde;o aparecer nenhum erro na tela, vale verificar os logs de erro do PHP diretamente no servidor &mdash; no entanto, para isso, voc&ecirc; ter&aacute; de ativar o registro de erros do PHP para&nbsp;<a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.hostinger.com\/tutorials\/website\/how-to-check-your-website-error-log\"><strong>verificar o registro de erros do seu site<\/strong><\/a>.<\/p><p>Na Hostinger, v&aacute; at&eacute; a se&ccedil;&atilde;o&nbsp;<strong>Informa&ccedil;&otilde;es de PHP<\/strong>&nbsp;no hPanel e confira se a op&ccedil;&atilde;o<strong>&nbsp;log_errors<\/strong>&nbsp;est&aacute;&nbsp;<strong>ativada<\/strong>.<\/p><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01f27ec51c2\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" width=\"1021\" height=\"626\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/phpinfo-log-errors.png\/public\" alt=\"linha log_errors na se&ccedil;&atilde;o informa&ccedil;&otilde;es de php do hpanel\" class=\"wp-image-50046\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/phpinfo-log-errors.png\/w=1021,fit=scale-down 1021w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/phpinfo-log-errors.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/phpinfo-log-errors.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/05\/phpinfo-log-errors.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1021px) 100vw, 1021px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>Se estiver, v&aacute; at&eacute; o Gerenciador de Arquivos e procure por um arquivo chamado&nbsp;<strong>error_log<\/strong>. Clique nele para abrir e verificar quais erros de PHP foram registrados. Isso pode te mostrar exatamente onde est&aacute; o problema.<\/p><h3 class=\"wp-block-heading\"><strong>6. Corrija problemas de permiss&atilde;o de arquivos<\/strong><\/h3><p>Outra poss&iacute;vel causa da tela branca da morte no WordPress est&aacute; nas permiss&otilde;es incorretas dos arquivos e pastas do site.<\/p><p>Esse &eacute; um ajuste mais t&eacute;cnico, ent&atilde;o recomendamos seguir este passo somente se voc&ecirc; j&aacute; tiver alguma experi&ecirc;ncia com administra&ccedil;&atilde;o de sites. Alterar permiss&otilde;es de forma incorreta pode deixar o site vulner&aacute;vel a ataques.<\/p><p>Todo arquivo e pasta dentro de um site WordPress tem um conjunto espec&iacute;fico de permiss&otilde;es. Quando essas permiss&otilde;es est&atilde;o mal configuradas, o servidor pode bloquear o acesso a arquivos essenciais &mdash; e isso pode acabar gerando a tela branca.<\/p><p>Voc&ecirc; pode corrigir as permiss&otilde;es manualmente via linha de comando ou de forma autom&aacute;tica, se a sua hospedagem oferecer essa op&ccedil;&atilde;o.<\/p><p>Se voc&ecirc; usa a Hostinger, d&aacute; para fazer isso em poucos cliques:<\/p><ol class=\"wp-block-list\">\n<li>Acesse o&nbsp;<strong>hPanel&nbsp;<\/strong>&rarr;<strong>&nbsp;Avan&ccedil;ado&nbsp;<\/strong>&rarr;<strong>&nbsp;Corrigir Permiss&otilde;es de Arquivos.<\/strong><\/li>\n\n\n\n<li>Clique na caixa de confirma&ccedil;&atilde;o para autorizar o ajuste e depois em&nbsp;<strong>Executar<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01f27ec5cca\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"308\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/08\/restaurar-permissoes-de-arquivos.png\/public\" alt=\"op&ccedil;&atilde;o restaurar permiss&otilde;es de arquivos no hpanel\" class=\"wp-image-44368\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/08\/restaurar-permissoes-de-arquivos.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/08\/restaurar-permissoes-de-arquivos.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/08\/restaurar-permissoes-de-arquivos.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2020\/08\/restaurar-permissoes-de-arquivos.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>A Hostinger vai restaurar os valores padr&atilde;o de permiss&atilde;o:<\/p><ul class=\"wp-block-list\">\n<li>Para arquivos, a configura&ccedil;&atilde;o padr&atilde;o &eacute; 644.<\/li>\n\n\n\n<li>Para pastas, a configura&ccedil;&atilde;o padr&atilde;o &eacute; 755.<\/li>\n<\/ul><h3 class=\"wp-block-heading\"><strong>7. Restaure seu site WordPress a partir de um backup<\/strong><\/h3><p>Se nada do que foi feito at&eacute; agora resolveu o problema, uma &uacute;ltima alternativa &eacute; restaurar o site a partir de um backup.<\/p><p>\n\n\n<div><p class=\"important\"><strong>Importante! <\/strong>Use este m&eacute;todo apenas como &uacute;ltimo recurso, pois voc&ecirc; pode perder dados recentes do site. Se voc&ecirc; tem uma loja virtual, por exemplo, isso pode incluir pedidos feitos entre o backup e o momento da restaura&ccedil;&atilde;o.<\/p><\/div>\n\n\n\n<\/p><p>As etapas para&nbsp;<a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.hostinger.com\/tutorials\/backup-wordpress\"><strong>restaurar um backup do WordPress<\/strong><\/a>&nbsp;dependem do seu provedor de hospedagem. Se voc&ecirc; usa a Hostinger, &eacute; bem simples:<\/p><ol class=\"wp-block-list\">\n<li>Acesse o&nbsp;<strong>hPanel<\/strong>&nbsp;e clique em&nbsp;<strong>Backups<\/strong>, na se&ccedil;&atilde;o&nbsp;<strong>Arquivos<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01f27ec7cd0\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" width=\"246\" height=\"283\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/04\/arquivos-backups.jpg\/public\" alt=\"acessando backups no hpanel\" class=\"wp-image-34964\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/04\/arquivos-backups.jpg\/w=246,fit=scale-down 246w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/04\/arquivos-backups.jpg\/w=130,fit=scale-down 130w\" sizes=\"(max-width: 246px) 100vw, 246px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"2\" class=\"wp-block-list\">\n<li>Na op&ccedil;&atilde;o&nbsp;<strong>Backups de Arquivos<\/strong>, clique em&nbsp;<strong>Selecionar<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01f27ec8763\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"405\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/10\/hpanel-files-backups-pt.png\/public\" alt=\"A p&aacute;gina Backups no hPanel\" class=\"wp-image-36423\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/10\/hpanel-files-backups-pt.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/10\/hpanel-files-backups-pt.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/10\/hpanel-files-backups-pt.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2017\/10\/hpanel-files-backups-pt.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"3\" class=\"wp-block-list\">\n<li>Escolha a data desejada e clique em&nbsp;<strong>Pr&oacute;xima etapa<\/strong>. Isso vai carregar todos os arquivos salvos naquela data.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01f27eca327\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"523\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/09\/hpanel-files-backups-files-selected-pt.png\/public\" alt=\"A p&aacute;gina de backups no hPanel. Os backups de arquivos s&atilde;o selecionados\" class=\"wp-image-35596\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/09\/hpanel-files-backups-files-selected-pt.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/09\/hpanel-files-backups-files-selected-pt.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/09\/hpanel-files-backups-files-selected-pt.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/09\/hpanel-files-backups-files-selected-pt.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"4\" class=\"wp-block-list\">\n<li>Navegue pelas pastas, selecione qual delas deseja restaurar e clique em&nbsp;<strong>Restaurar arquivos<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01f27ecab7d\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"734\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/09\/restaurar-arquivos-backup-hpanel.png\/public\" alt=\"restaurando arquivos de backup pelo hpanel\" class=\"wp-image-43812\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/09\/restaurar-arquivos-backup-hpanel.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/09\/restaurar-arquivos-backup-hpanel.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/09\/restaurar-arquivos-backup-hpanel.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/09\/restaurar-arquivos-backup-hpanel.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><ol start=\"5\" class=\"wp-block-list\">\n<li>Confirme a a&ccedil;&atilde;o clicando em&nbsp;<strong>Restaurar<\/strong>&nbsp;mais uma vez. A restaura&ccedil;&atilde;o ser&aacute; iniciada e voc&ecirc; receber&aacute; uma notifica&ccedil;&atilde;o assim que o processo terminar.<\/li>\n<\/ol><p>Para evitar esse tipo de dor de cabe&ccedil;a no futuro, o ideal &eacute; fazer backups di&aacute;rios do seu site. Na pr&oacute;pria ferramenta de backups da Hostinger, voc&ecirc; pode ativar isso clicando em&nbsp;<strong>Adicionar backups di&aacute;rios<\/strong>&nbsp;no hPanel.<\/p><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"6a01f27ecccc6\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" width=\"760\" height=\"494\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/05\/adicionar-backups-diarios-1.jpg\/public\" alt=\"adicionar backups di&aacute;rios no hpanel\" class=\"wp-image-35493\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/05\/adicionar-backups-diarios-1.jpg\/w=760,fit=scale-down 760w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/05\/adicionar-backups-diarios-1.jpg\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/05\/adicionar-backups-diarios-1.jpg\/w=150,fit=scale-down 150w\" sizes=\"(max-width: 760px) 100vw, 760px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"\/br\/hospedagem-wordpress\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"300\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2024\/06\/BR-New-WP_in-text-banner.png\/public\" alt=\"\" class=\"wp-image-44638\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2024\/06\/BR-New-WP_in-text-banner.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2024\/06\/BR-New-WP_in-text-banner.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2024\/06\/BR-New-WP_in-text-banner.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2024\/06\/BR-New-WP_in-text-banner.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/div><h2 class=\"wp-block-heading\" id=\"h-conclusao\"><strong>Conclus&atilde;o<\/strong><\/h2><p>Quando a tela branca da morte aparece no WordPress, seu site simplesmente para de exibir conte&uacute;do &mdash; e isso afeta diretamente a experi&ecirc;ncia dos visitantes. Como n&atilde;o h&aacute; nenhuma mensagem de erro, descobrir o que est&aacute; causando o problema pode ser bem complicado.<\/p><p>Na maioria dos casos, os culpados s&atilde;o erros de PHP, plugins ou temas incompat&iacute;veis ou arquivos corrompidos. Para encontrar a origem do erro, o ideal &eacute; revisar as &uacute;ltimas altera&ccedil;&otilde;es feitas no site, verificar se h&aacute; notifica&ccedil;&otilde;es no seu e-mail de administrador ou usar a ferramenta &ldquo;Inspecionar elemento&rdquo; do navegador.<\/p><p>Depois de identificar a causa, &eacute; s&oacute; aplicar o m&eacute;todo mais adequado. Neste artigo, mostramos 7 formas de corrigir a tela branca da morte no WordPress:<\/p><ol class=\"wp-block-list\">\n<li>Verifique os arquivos&nbsp;<strong>wp-config&nbsp;<\/strong>e&nbsp;<strong>.htaccess<\/strong>.<\/li>\n\n\n\n<li>Aumente o limite de mem&oacute;ria PHP do WordPress.<\/li>\n\n\n\n<li>Identifique plugins defeituosos ou corrompidos.<\/li>\n\n\n\n<li>Volte para o tema padr&atilde;o.<\/li>\n\n\n\n<li>Ative o modo de depura&ccedil;&atilde;o e&nbsp;<a href=\"https:\/\/www.hostinger.com\/tutorials\/website\/how-to-check-your-website-error-log\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>verifique os registros de erros do PHP<\/strong><\/a>.<\/li>\n\n\n\n<li>Corrija as permiss&otilde;es de arquivos e pastas<\/li>\n\n\n\n<li>Restaure o site a partir de um backup.<\/li>\n<\/ol><p>Se nenhuma dessas solu&ccedil;&otilde;es funcionar, &eacute; poss&iacute;vel que o problema esteja no lado do servidor. Nesse caso, entre em contato com a equipe de suporte da sua hospedagem para obter ajuda.<\/p><p>E se algum dos m&eacute;todos funcionou para voc&ecirc;, compartilha com a gente nos coment&aacute;rios &mdash; isso pode ajudar outras pessoas que est&atilde;o passando pelo mesmo problema.<\/p><p>\n\n\n<div class=\"protip\">\n                    <h4 class=\"title\">Aprenda a resolver mais erros do WordPress<\/h4>\n                    <p><a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.hostinger.com\/tutorials\/fix-sorry-this-file-type-is-not-permitted-for-security-reasons-error-in-wordpress\"><strong>Como corrigir o erro \"Desculpe, este tipo de arquivo n&atilde;o &eacute; permitido por motivos de seguran&ccedil;a&rdquo;<br><\/strong><\/a><a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.hostinger.com\/tutorials\/http-error-when-uploading-images-to-wordpress\"><strong>Corrigindo o erro HTTP ao enviar imagens para o WordPress<br><\/strong><\/a><a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.hostinger.com\/tutorials\/fix-wordpress-failed-to-write-file-to-disk\"><strong>Como corrigir o erro \"Falha ao gravar no disco\" no WordPress<br><\/strong><\/a><a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.hostinger.com\/tutorials\/fix-missing-temporary-folder-error\"><strong>Guia para corrigir o erro \"Pasta tempor&aacute;ria ausente&rdquo;<\/strong><br><\/a><a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.hostinger.com\/tutorials\/fix-the-is-its-parent-directory-writable-by-the-server-wordpress-error\"><strong>Como corrigir o erro \"O diret&oacute;rio pai est&aacute; com permiss&atilde;o de escrita?\" no WordPress<br><\/strong><\/a><a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.hostinger.com\/tutorials\/fix-locked-out-of-wordpress-admin-issue\"><strong>Recuperando acesso se voc&ecirc; foi bloqueado no WordPress<br><\/strong><\/a><a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.hostinger.com\/tutorials\/fix-wordpress-login-redirect-loop\"><strong>Como corrigir o loop de redirecionamento na tela de login do WordPress<\/strong><\/a><\/p>\n                <\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A&nbsp;tela branca da morte&nbsp;&eacute; um dos erros mais comuns no WordPress. Quando isso acontece, o navegador exibe apenas uma p&aacute;gina em branco &mdash; sem nenhuma mensagem de erro, o que dificulta identificar a causa do problema. O mais complicado &eacute; que, &agrave;s vezes, o erro aparece s&oacute; em p&aacute;ginas espec&iacute;ficas, tornando a detec&ccedil;&atilde;o ainda mais [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"\/br\/tutoriais\/como-consertar-tela-branca-wordpress\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":356,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"rank_math_title":"","rank_math_description":"Descubra solu\u00e7\u00f5es r\u00e1pidas e eficazes para corrigir a tela branca do WordPress. Resolva o problema e mantenha seu site funcionando!","rank_math_focus_keyword":"tela branca wordpress","footnotes":""},"categories":[4911],"tags":[7730,5060,4798],"class_list":["post-6083","post","type-post","status-publish","format-standard","hentry","category-wordpress","tag-tela-branca-wordpress","tag-tutoriais-wordpress","tag-wordpress"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/tutorials\/fix-wordpress-white-screen-of-death","default":0},{"locale":"pt-BR","link":"https:\/\/www.hostinger.com\/br\/tutoriais\/como-consertar-tela-branca-wordpress","default":0},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/tutoriels\/wordpress-page-blanche","default":0},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/tutorial\/cara-memperbaiki-website-blank-putih-di-wordpress","default":0},{"locale":"en-UK","link":"https:\/\/www.hostinger.com\/uk\/tutorials\/fix-wordpress-white-screen-of-death","default":0},{"locale":"en-MY","link":"https:\/\/www.hostinger.com\/my\/tutorials\/fix-wordpress-white-screen-of-death","default":0},{"locale":"en-PH","link":"https:\/\/www.hostinger.com\/ph\/tutorials\/fix-wordpress-white-screen-of-death","default":0},{"locale":"pt-PT","link":"https:\/\/www.hostinger.com\/pt\/tutoriais\/como-consertar-tela-branca-wordpress","default":0},{"locale":"en-IN","link":"https:\/\/www.hostinger.com\/in\/tutorials\/fix-wordpress-white-screen-of-death","default":0},{"locale":"en-CA","link":"https:\/\/www.hostinger.com\/ca\/tutorials\/fix-wordpress-white-screen-of-death","default":0},{"locale":"en-AU","link":"https:\/\/www.hostinger.com\/au\/tutorials\/fix-wordpress-white-screen-of-death","default":0},{"locale":"en-NG","link":"https:\/\/www.hostinger.com\/ng\/tutorials\/fix-wordpress-white-screen-of-death","default":0}],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/posts\/6083","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/users\/356"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/comments?post=6083"}],"version-history":[{"count":12,"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/posts\/6083\/revisions"}],"predecessor-version":[{"id":50047,"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/posts\/6083\/revisions\/50047"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/media?parent=6083"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/categories?post=6083"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/tags?post=6083"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}