{"id":27275,"date":"2022-05-09T17:26:22","date_gmt":"2022-05-09T20:26:22","guid":{"rendered":"\/tutoriais\/?p=27275"},"modified":"2025-11-03T16:08:02","modified_gmt":"2025-11-03T19:08:02","slug":"err_name_not_resolved","status":"publish","type":"post","link":"\/br\/tutoriais\/err_name_not_resolved","title":{"rendered":"Como resolver o erro ERR_NAME_NOT_RESOLVED em 6 etapas"},"content":{"rendered":"<p>O&nbsp;erro ERR_NAME_NOT_RESOLVED&nbsp;&eacute; um problema comum do sistema de nomes de dom&iacute;nio (DNS) que impede o navegador de acessar um site. Ele ocorre quando <strong>o computador n&atilde;o consegue encontrar o endere&ccedil;o IP correspondente ao nome de dom&iacute;nio digitado<\/strong>.<\/p><p>Para corrigir o erro, siga estas seis solu&ccedil;&otilde;es comprovadas &mdash; elas v&atilde;o desde limpar o cache DNS at&eacute; ajustar as configura&ccedil;&otilde;es de DNSSEC:<\/p><ul class=\"wp-block-list\">\n<li><strong>Limpe o cache DNS.<\/strong>&nbsp;Remova informa&ccedil;&otilde;es de IP desatualizadas do sistema operacional.<\/li>\n\n\n\n<li><strong>Atualize as configura&ccedil;&otilde;es do navegador.<\/strong>&nbsp;Limpe o cache interno e revise as configura&ccedil;&otilde;es de rede.<\/li>\n\n\n\n<li><strong>Mude a conex&atilde;o de internet.<\/strong>&nbsp;Teste outra rede ou roteador para descartar falhas locais.<\/li>\n\n\n\n<li><strong>Redefina o firewall e os servidores DNS.<\/strong>&nbsp;Corrija poss&iacute;veis bloqueios do antiv&iacute;rus e altere para um DNS p&uacute;blico.<\/li>\n\n\n\n<li><strong>Edite o arquivo hosts.<\/strong>&nbsp;Corrija substitui&ccedil;&otilde;es manuais de endere&ccedil;os IP no seu computador.<\/li>\n\n\n\n<li><strong>Desative o DNSSEC.<\/strong>&nbsp;Etapa final para propriet&aacute;rios de sites resolverem falhas de autentica&ccedil;&atilde;o de dom&iacute;nio.<\/li>\n<\/ul><p>As causas mais comuns do&nbsp;erro ERR_NAME_NOT_RESOLVED&nbsp;incluem:<\/p><ul class=\"wp-block-list\">\n<li><strong>Cache DNS desatualizado<\/strong> no dispositivo ou no navegador.<\/li>\n\n\n\n<li><strong>Conex&atilde;o de internet<\/strong> inst&aacute;vel ou falhas no roteador.<\/li>\n\n\n\n<li>Bloqueios causados por <strong>firewall<\/strong> ou <strong>antiv&iacute;rus<\/strong>.<\/li>\n\n\n\n<li><strong>Servidores DNS<\/strong> do provedor com baixa confiabilidade.<\/li>\n\n\n\n<li>Configura&ccedil;&atilde;o incorreta no <strong>arquivo&nbsp;hosts<\/strong>&nbsp;do sistema.<\/li>\n\n\n\n<li>Problemas com o <strong>DNSSEC<\/strong> do dom&iacute;nio, especialmente ap&oacute;s uma migra&ccedil;&atilde;o.<\/li>\n<\/ul><p>\n\n\n\n\n\n\n<\/p><h2 class=\"wp-block-heading\" id=\"h-como-corrigir-o-erro-err-name-not-resolved\">Como corrigir o erro ERR_NAME_NOT_RESOLVED<\/h2><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"69fcba860c876\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1081\" height=\"548\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/err-name-not-resolved-1.png\/public\" alt=\"exemplo do erro err_name_not_resolved no google chrome\" class=\"wp-image-51364\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/err-name-not-resolved-1.png\/w=1081,fit=scale-down 1081w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/err-name-not-resolved-1.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/err-name-not-resolved-1.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/err-name-not-resolved-1.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/err-name-not-resolved-1.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1081px) 100vw, 1081px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>O erro&nbsp;ERR_NAME_NOT_RESOLVED&nbsp;pode ter diferentes causas &mdash; desde um simples problema de cache at&eacute; configura&ccedil;&otilde;es de rede incorretas.<\/p><p>Para resolver, comece pelas solu&ccedil;&otilde;es mais r&aacute;pidas, como <strong>limpar o cache DNS<\/strong>, e avance para as op&ccedil;&otilde;es mais t&eacute;cnicas, como <strong>editar o arquivo&nbsp;hosts<\/strong>&nbsp;ou <strong>desativar o DNSSEC<\/strong>.<\/p><p>Siga as etapas abaixo para identificar a causa do problema e restabelecer o acesso ao site:<\/p><h3 class=\"wp-block-heading\" id=\"h-1-limpe-o-cache-dns-do-seu-dispositivo\">1. Limpe o cache DNS do seu dispositivo<\/h3><p>O primeiro passo &eacute; limpar o cache DNS do dispositivo. Essa a&ccedil;&atilde;o remove dados de endere&ccedil;os IP antigos que podem causar o erro&nbsp;ERR_NAME_NOT_RESOLVED, for&ccedil;ando o sistema a buscar novamente as informa&ccedil;&otilde;es atualizadas do dom&iacute;nio.<\/p><p>Entradas desatualizadas s&atilde;o uma das causas mais comuns desse tipo de erro, principalmente se o dom&iacute;nio foi migrado recentemente para outro provedor de hospedagem.<\/p><p>O processo de limpeza do cache varia conforme o sistema operacional &mdash; Windows, macOS ou Linux. Para seguir o passo a passo completo, confira nosso <a href=\"\/br\/tutoriais\/flush-dns\">tutorial sobre como limpar o cache DNS<\/a>.<\/p><p>Depois de limpar o cache, tente acessar o site novamente. Se o erro continuar aparecendo, avance para a pr&oacute;xima etapa: <strong>limpar o cache interno do navegador<\/strong>, que tamb&eacute;m armazena seus pr&oacute;prios registros DNS.<\/p><h3 class=\"wp-block-heading\" id=\"h-2-limpe-o-cache-e-as-configuracoes-do-navegador\">2. Limpe o cache e as configura&ccedil;&otilde;es do navegador<\/h3><p>Navegadores como o Google Chrome mant&ecirc;m um cache DNS interno para acelerar o carregamento das p&aacute;ginas. Por&eacute;m, quando esse cache fica desatualizado, ele pode gerar o erro&nbsp;ERR_NAME_NOT_RESOLVED. Por isso, &eacute; importante limp&aacute;-lo periodicamente.<\/p><p>No Chrome, voc&ecirc; precisa realizar duas a&ccedil;&otilde;es: limpar o host cache e desativar o pr&eacute;-carregamento de p&aacute;ginas.<\/p><p><strong>Limpando o host cache<\/strong><\/p><p>Essa a&ccedil;&atilde;o for&ccedil;a o Chrome a buscar o novo endere&ccedil;o IP do site em vez de usar um registro antigo.<\/p><ol class=\"wp-block-list\">\n<li>Digite <strong>chrome:\/\/net-internals\/#dns<\/strong> na barra de endere&ccedil;os e pressione <strong>Enter<\/strong>.<\/li>\n\n\n\n<li>Clique em&nbsp;<strong>Clear host cache<\/strong>. A limpeza &eacute; feita imediatamente e n&atilde;o exibe mensagem de confirma&ccedil;&atilde;o.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"69fcba860eecd\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"382\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/chrome-dns-lookup-clear-host-cache-highlighted.png\/public\" alt=\"op&ccedil;&atilde;o de clear host cache no chrome\" class=\"wp-image-51363\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/chrome-dns-lookup-clear-host-cache-highlighted.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/chrome-dns-lookup-clear-host-cache-highlighted.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/chrome-dns-lookup-clear-host-cache-highlighted.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/chrome-dns-lookup-clear-host-cache-highlighted.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p><strong>Desativando o pr&eacute;-carregamento de p&aacute;ginas<\/strong><\/p><p>O recurso de pr&eacute;-carregamento do Chrome pode reutilizar informa&ccedil;&otilde;es DNS antigas e causar o erro. Desativ&aacute;-lo garante que cada acesso use dados atualizados.<\/p><ol class=\"wp-block-list\">\n<li>Abra as&nbsp;<strong>Configura&ccedil;&otilde;es<\/strong>&nbsp;do Chrome pelo menu de tr&ecirc;s pontos no canto superior direito.<\/li>\n\n\n\n<li>No menu lateral, selecione&nbsp;<strong>Desempenho (Performance)<\/strong>.<\/li>\n\n\n\n<li>Localize a op&ccedil;&atilde;o&nbsp;<strong>Pr&eacute;-carregar p&aacute;ginas (Preload pages)<\/strong>&nbsp;e altere o bot&atilde;o para&nbsp;<strong>Desativado<\/strong>.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"69fcba8611191\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"195\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/chrome-preload-pages-toggle-highlighted.png\/public\" alt=\"desativar op&ccedil;&atilde;o de pr&eacute;-carregamento de p&aacute;ginas no chrome\" class=\"wp-image-51366\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/chrome-preload-pages-toggle-highlighted.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/chrome-preload-pages-toggle-highlighted.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/chrome-preload-pages-toggle-highlighted.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/chrome-preload-pages-toggle-highlighted.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>Ap&oacute;s concluir as duas etapas, reinicie o Chrome e tente acessar o site novamente. Se o erro ERR_NAME_NOT_RESOLVED ainda aparecer, o problema pode estar na sua rede atual &mdash; teste acessar o site usando outra conex&atilde;o de internet.<\/p><h3 class=\"wp-block-heading\" id=\"h-3-teste-usando-uma-conexao-de-internet-diferente\">3. Teste usando uma conex&atilde;o de internet diferente<\/h3><p>Se limpar o cache do sistema e do navegador n&atilde;o resolveu, o problema pode estar no DNS do roteador ou em uma configura&ccedil;&atilde;o incorreta da rede. Por isso, &eacute; importante confirmar se a conex&atilde;o de internet &eacute; a causa do erro&nbsp;ERR_NAME_NOT_RESOLVED.<\/p><p>A forma mais simples de testar &eacute; trocar de rede:<\/p><ol class=\"wp-block-list\">\n<li>Conecte o computador a um ponto de acesso m&oacute;vel (hotspot).<\/li>\n\n\n\n<li>Tente acessar o site que estava exibindo o erro.<\/li>\n<\/ol><p>Se o site abrir normalmente com o hotspot, o problema est&aacute; na sua conex&atilde;o principal. Nesse caso, reinicie o roteador para limpar o cache e restabelecer a conex&atilde;o:<\/p><ol class=\"wp-block-list\">\n<li>Desconecte o cabo de energia do roteador.<\/li>\n\n\n\n<li>Aguarde pelo menos <strong>30 segundos<\/strong> para que ele desligue completamente.<\/li>\n\n\n\n<li>Conecte o cabo novamente e espere at&eacute; que a luz de conex&atilde;o &agrave; internet fique est&aacute;vel (geralmente verde ou azul).<\/li>\n<\/ol><p>Reiniciar o roteador resolve a maioria dos problemas de rede local, mas se o erro&nbsp;continuar aparecendo, &eacute; prov&aacute;vel que os servidores DNS do seu provedor estejam com falhas. A pr&oacute;xima etapa &eacute; parar de us&aacute;-los e mudar para uma alternativa p&uacute;blica.<\/p><h3 class=\"wp-block-heading\">4. Redefina o firewall e os servidores DNS<\/h3><p>Se nenhuma das etapas anteriores funcionou, o erro&nbsp;ERR_NAME_NOT_RESOLVED&nbsp;pode estar sendo causado por um firewall mal configurado ou por servidores DNS inst&aacute;veis do seu provedor de internet. Vamos tratar cada caso separadamente.<\/p><h4 class=\"wp-block-heading\" id=\"h-redefinindo-o-firewall\">Redefinindo o firewall<\/h4><p>O firewall &eacute; essencial para a seguran&ccedil;a do sistema, mas &agrave;s vezes pode bloquear conex&otilde;es leg&iacute;timas por engano. Restaurar as configura&ccedil;&otilde;es padr&atilde;o costuma resolver o problema rapidamente.<\/p><p>No Windows:<\/p><ol class=\"wp-block-list\">\n<li>Abra o menu Iniciar e pesquise por&nbsp;<strong>Seguran&ccedil;a do Windows<\/strong>.<\/li>\n\n\n\n<li>No menu lateral, selecione&nbsp;<strong>Firewall e prote&ccedil;&atilde;o de rede<\/strong>.<\/li>\n\n\n\n<li>Clique em&nbsp;<strong>Restaurar firewalls para o padr&atilde;o<\/strong>&nbsp;e confirme a a&ccedil;&atilde;o.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"69fcba86134c0\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1202\" height=\"902\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/windows-firewall-network-protection-restore-firewalls-to-default-highlighted.png\/public\" alt=\"restaurando firewall do windows ao padr&atilde;o\" class=\"wp-image-51365\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/windows-firewall-network-protection-restore-firewalls-to-default-highlighted.png\/w=1202,fit=scale-down 1202w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/windows-firewall-network-protection-restore-firewalls-to-default-highlighted.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/windows-firewall-network-protection-restore-firewalls-to-default-highlighted.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/windows-firewall-network-protection-restore-firewalls-to-default-highlighted.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/windows-firewall-network-protection-restore-firewalls-to-default-highlighted.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1202px) 100vw, 1202px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>No macOS:<\/p><ol class=\"wp-block-list\">\n<li>V&aacute; em&nbsp;<strong>Ajustes do Sistema &rarr; Rede &rarr; Firewall<\/strong>.<\/li>\n\n\n\n<li>Se o firewall estiver ativado, clique no bot&atilde;o&nbsp;<strong>Op&ccedil;&otilde;es<\/strong>. Revise a lista de aplicativos e remova, com o bot&atilde;o&nbsp;<strong>&ndash;<\/strong>, qualquer regra que bloqueie o navegador ou o acesso &agrave; internet.<\/li>\n\n\n\n<li>Como alternativa, voc&ecirc; pode desativar o firewall temporariamente apenas para testar. Se o site carregar ap&oacute;s desativ&aacute;-lo, o problema est&aacute; nas regras do firewall, e ser&aacute; preciso ajust&aacute;-las.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"69fcba8614091\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" width=\"1024\" height=\"392\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/04\/system-settings-network-firewall.png\/public\" alt=\"Janela de configura&ccedil;&otilde;es do macOS com a op&ccedil;&atilde;o de firewall selecionada.\" class=\"wp-image-51311\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/04\/system-settings-network-firewall.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/04\/system-settings-network-firewall.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/04\/system-settings-network-firewall.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2018\/04\/system-settings-network-firewall.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><h4 class=\"wp-block-heading\" id=\"h-alterando-o-servidor-dns\">Alterando o servidor DNS<\/h4><p>Os servidores DNS padr&atilde;o do provedor de internet podem ser lentos ou apresentar falhas. Mudar para um servi&ccedil;o p&uacute;blico e gratuito, como&nbsp;Google DNS&nbsp;ou&nbsp;Cloudflare, costuma resolver erros desse tipo, incluindo o&nbsp;<a href=\"\/br\/tutoriais\/servidor-dns-nao-esta-respondendo\">DNS server not responding<\/a>.<\/p><p>Aqui est&atilde;o alguns dos DNS p&uacute;blicos mais usados:<\/p><figure tabindex=\"0\" class=\"wp-block-table\"><table><tbody><tr><td>Provedor<\/td><td>Endere&ccedil;o IPv4<\/td><td>Endere&ccedil;o IPv6<\/td><\/tr><tr><td>Google<\/td><td><strong>8.8.8.8<\/strong> e <strong>8.8.4.4<\/strong><\/td><td><strong>2001:4860:4860::8888<\/strong> e <strong>2001:4860:4860::8844<\/strong><\/td><\/tr><tr><td>Cloudflare<\/td><td><strong>1.1.1.1<\/strong> e <strong>1.0.0.1<\/strong><\/td><td><strong>2606:4700:4700::1111<\/strong> e <strong>2606:4700:4700::1001<\/strong><\/td><\/tr><\/tbody><\/table><\/figure><p>No Windows:<\/p><ol class=\"wp-block-list\">\n<li>V&aacute; em&nbsp;<strong>Painel de Controle &rarr; Rede e Internet &rarr; Central de Rede e Compartilhamento<\/strong>.<\/li>\n\n\n\n<li>Clique em&nbsp;<strong>Alterar as configura&ccedil;&otilde;es do adaptador<\/strong>.<\/li>\n\n\n\n<li>Clique com o bot&atilde;o direito na conex&atilde;o ativa (Wi-Fi ou Ethernet) e selecione&nbsp;<strong>Propriedades<\/strong>.<\/li>\n\n\n\n<li>Selecione&nbsp;<strong>Protocolo IP Vers&atilde;o 4 (TCP\/IPv4)<\/strong>&nbsp;e clique em&nbsp;<strong>Propriedades<\/strong>.<\/li>\n\n\n\n<li>Marque&nbsp;<strong>Usar os seguintes endere&ccedil;os de servidor DNS<\/strong>&nbsp;e insira os endere&ccedil;os desejados. Clique em&nbsp;<strong>OK<\/strong>&nbsp;para salvar.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"69fcba861647c\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" width=\"400\" height=\"455\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/12\/8-editar-ipv4.png\/public\" alt=\"editando dns no painel de controle\" class=\"wp-image-41691\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/12\/8-editar-ipv4.png\/w=400,fit=scale-down 400w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/12\/8-editar-ipv4.png\/w=264,fit=scale-down 264w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2023\/12\/8-editar-ipv4.png\/w=132,fit=scale-down 132w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>No macOS:<\/p><ol class=\"wp-block-list\">\n<li>V&aacute; em&nbsp;<strong>Ajustes do Sistema &rarr; Rede<\/strong>.<\/li>\n\n\n\n<li>Selecione a conex&atilde;o ativa e clique em&nbsp;<strong>Detalhes&hellip;<\/strong>.<\/li>\n\n\n\n<li>V&aacute; at&eacute; a aba&nbsp;<strong>DNS<\/strong>.<\/li>\n\n\n\n<li>Clique no bot&atilde;o&nbsp;<strong>+<\/strong>&nbsp;e adicione os novos endere&ccedil;os.<\/li>\n\n\n\n<li>Clique em&nbsp;<strong>OK<\/strong>&nbsp;para aplicar as altera&ccedil;&otilde;es.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"69fcba8617145\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1312\" height=\"822\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/02\/macos-wi-fi-dns-selected.png\/public\" alt=\"editando dns no macOS\" class=\"wp-image-50745\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/02\/macos-wi-fi-dns-selected.png\/w=1312,fit=scale-down 1312w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/02\/macos-wi-fi-dns-selected.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/02\/macos-wi-fi-dns-selected.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/02\/macos-wi-fi-dns-selected.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/02\/macos-wi-fi-dns-selected.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1312px) 100vw, 1312px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>Depois de redefinir o firewall e trocar os servidores DNS, voc&ecirc; j&aacute; ter&aacute; eliminado as principais causas do erro. Se o problema continuar, resta verificar o&nbsp;<strong>arquivo hosts<\/strong>&nbsp;do computador &mdash; ele pode conter configura&ccedil;&otilde;es incorretas que substituem todas as demais defini&ccedil;&otilde;es de rede.<\/p><h3 class=\"wp-block-heading\" id=\"h-5-verifique-e-edite-o-arquivo-hosts\">5. Verifique e edite o arquivo hosts<\/h3><p>O <strong>arquivo hosts<\/strong> &eacute; um arquivo local que pode ser editado manualmente para associar nomes de dom&iacute;nio a endere&ccedil;os IP espec&iacute;ficos.<\/p><p>Essas regras t&ecirc;m prioridade sobre as configura&ccedil;&otilde;es do servidor DNS &mdash; por isso, uma entrada incorreta pode redirecionar o dom&iacute;nio para o IP errado e causar o erro ERR_NAME_NOT_RESOLVED.<\/p><p>O processo envolve duas etapas: <strong>encontrar o IP correto do site<\/strong> e <strong>verificar o arquivo hosts em busca de erros<\/strong>.<\/p><p><strong>Encontrando o endere&ccedil;o IP correto do site<\/strong><\/p><p>Primeiro, descubra o IP real do dom&iacute;nio que deseja acessar. Isso pode ser feito usando o comando <strong>ping<\/strong>.<\/p><ol class=\"wp-block-list\">\n<li>Abra o&nbsp;<strong>Prompt de Comando<\/strong>&nbsp;(Windows) ou o&nbsp;<strong>Terminal<\/strong>&nbsp;(macOS\/Linux).<\/li>\n\n\n\n<li>Digite o comando abaixo, substituindo <strong>dominio.tld<\/strong> pelo dom&iacute;nio em quest&atilde;o, e pressione Enter:<\/li>\n<\/ol><pre class=\"EnlighterJSRAW\" data-enlighter-language=\"generic\" data-enlighter-theme=\"\" data-enlighter-highlight=\"\" data-enlighter-linenumbers=\"\" data-enlighter-lineoffset=\"\" data-enlighter-title=\"\" data-enlighter-group=\"\">ping dominio.tld<\/pre><ol start=\"3\" class=\"wp-block-list\">\n<li>Anote o endere&ccedil;o IP que aparecer &mdash; por exemplo, <strong>104.26.10.230<\/strong>. Esse &eacute; o IP correto.<\/li>\n<\/ol><p><strong>Verificando o arquivo hosts<\/strong><\/p><p>Agora, abra o arquivo hosts e analise seu conte&uacute;do. O local do arquivo e o m&eacute;todo para edit&aacute;-lo variam conforme o sistema operacional, portanto, siga nosso guia completo sobre como <a href=\"\/br\/tutoriais\/como-editar-arquivo-hosts\">editar o arquivo hosts<\/a>.<\/p><p>Procure por linhas que contenham o dom&iacute;nio com problema.<\/p><ul class=\"wp-block-list\">\n<li>Se houver uma entrada incorreta, como <strong>192.0.2.1 dominio.tld<\/strong>, desative-a adicionando um <strong>#<\/strong> no in&iacute;cio da linha (<strong># 192.0.2.1 dominio.tld<\/strong>) ou apague-a completamente.<\/li>\n\n\n\n<li>Se n&atilde;o houver nenhuma entrada para o dom&iacute;nio, adicione uma nova linha no final com o IP correto:<\/li>\n<\/ul><pre class=\"EnlighterJSRAW\" data-enlighter-language=\"generic\" data-enlighter-theme=\"\" data-enlighter-highlight=\"\" data-enlighter-linenumbers=\"\" data-enlighter-lineoffset=\"\" data-enlighter-title=\"\" data-enlighter-group=\"\">104.26.10.230 dominio.tld<\/pre><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"69fcba8619906\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-large wp-lightbox-container\"><img decoding=\"async\" width=\"1166\" height=\"462\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/macos-hosts.png\/public\" alt=\"editando arquivo hosts no macos\" class=\"wp-image-51367\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/macos-hosts.png\/w=1166,fit=scale-down 1166w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/macos-hosts.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/macos-hosts.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/macos-hosts.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/macos-hosts.png\/w=768,fit=scale-down 768w\" sizes=\"(max-width: 1166px) 100vw, 1166px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>Salve o arquivo e feche o editor. Em seguida, limpe o cache DNS novamente para aplicar as altera&ccedil;&otilde;es.<\/p><p>Modificar o arquivo&nbsp;<strong>hosts<\/strong>&nbsp;corrige configura&ccedil;&otilde;es incorretas no lado do cliente. Se mesmo assim o erro persistir e <strong>voc&ecirc; for o propriet&aacute;rio do site<\/strong>, o problema provavelmente est&aacute; nas <strong>configura&ccedil;&otilde;es de seguran&ccedil;a do dom&iacute;nio<\/strong> &mdash; mais especificamente no&nbsp;<strong>DNSSEC<\/strong>, que ser&aacute; o pr&oacute;ximo ponto a verificar.<\/p><h3 class=\"wp-block-heading\" id=\"h-6-desative-o-dnssec-do-seu-dominio\">6. Desative o DNSSEC do seu dom&iacute;nio<\/h3><p>Se o erro&nbsp;estiver acontecendo no seu pr&oacute;prio site, a causa pode estar no&nbsp;DNSSEC (Domain Name System Security Extensions).<\/p><p>O DNSSEC adiciona uma camada extra de seguran&ccedil;a ao autenticar registros DNS, mas, quando configurado incorretamente, pode impedir o dom&iacute;nio de ser resolvido corretamente.<\/p><p>Esse tipo de erro &eacute; comum ap&oacute;s a transfer&ecirc;ncia de um dom&iacute;nio ou a troca de servidores de nomes, pois as assinaturas criptogr&aacute;ficas podem deixar de corresponder. A solu&ccedil;&atilde;o mais eficaz &eacute;&nbsp;desativar o DNSSEC, o que permite que o dom&iacute;nio volte a ficar acess&iacute;vel.<\/p><p>Se o seu dom&iacute;nio estiver registrado na&nbsp;Hostinger, voc&ecirc; pode fazer isso diretamente pelo&nbsp;hPanel:<\/p><ol class=\"wp-block-list\">\n<li>V&aacute; em&nbsp;<strong>Dom&iacute;nios &rarr; Portf&oacute;lio de dom&iacute;nios<\/strong>.<\/li>\n\n\n\n<li>Encontre o dom&iacute;nio que deseja configurar e clique em <strong>Gerenciar<\/strong>.<\/li>\n\n\n\n<li>No menu lateral esquerdo, selecione&nbsp;<strong>DNS \/ Nameservers<\/strong>.<\/li>\n\n\n\n<li>Clique na aba&nbsp;<strong>DNSSEC<\/strong>. Se houver um registro ativo, clique em<strong> Excluir<\/strong>&nbsp;ao lado dele.<\/li>\n<\/ol><div class=\"wp-block-image\">\n<figure data-wp-context='{\"imageId\":\"69fcba861bc8d\"}' data-wp-interactive=\"core\/image\" class=\"aligncenter size-full wp-lightbox-container\"><img decoding=\"async\" width=\"2048\" height=\"906\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/hpanel-domain-portfolio-dnssec-delete-highlighted-2048x906-1.png\/public\" alt=\"apagando registro dnssec no hpanel\" class=\"wp-image-51368\" srcset=\"https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/hpanel-domain-portfolio-dnssec-delete-highlighted-2048x906-1.png\/w=2048,fit=scale-down 2048w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/hpanel-domain-portfolio-dnssec-delete-highlighted-2048x906-1.png\/w=300,fit=scale-down 300w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/hpanel-domain-portfolio-dnssec-delete-highlighted-2048x906-1.png\/w=1024,fit=scale-down 1024w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/hpanel-domain-portfolio-dnssec-delete-highlighted-2048x906-1.png\/w=150,fit=scale-down 150w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/hpanel-domain-portfolio-dnssec-delete-highlighted-2048x906-1.png\/w=768,fit=scale-down 768w, https:\/\/imagedelivery.net\/LqiWLm-3MGbYHtFuUbcBtA\/wp-content\/uploads\/sites\/53\/2022\/05\/hpanel-domain-portfolio-dnssec-delete-highlighted-2048x906-1.png\/w=1536,fit=scale-down 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><button class=\"lightbox-trigger\" type=\"button\" aria-haspopup=\"dialog\" aria-label=\"Enlarge\" data-wp-init=\"callbacks.initTriggerButton\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-style--right=\"state.imageButtonRight\" data-wp-style--top=\"state.imageButtonTop\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure><\/div><p>A desativa&ccedil;&atilde;o do DNSSEC pode levar algumas horas para surtir efeito. Enquanto estiver nessa se&ccedil;&atilde;o do&nbsp;hPanel, aproveite para revisar os registros DNS do seu dom&iacute;nio usando o&nbsp;<a href=\"\/br\/tutoriais\/como-usar-editor-de-zona-dns-hostinger\">Editor de Zona DNS da Hostinger<\/a>.<\/p><p>\n\n\n    <div class=\"mb-50 mt-50 domain-checker domain-checker__bg\">\n        <h3 class=\"m-0 text-center text-white pb-10\">Ferramenta de Pesquisa de Dom\u00ednio<\/h3>\n        <p class=\"pb-40 text-center text-white\">Descubra se um nome de dom\u00ednio est\u00e1 dispon\u00edvel<\/p>\n        <form id=\"domain-checker-form\" class=\"d-flex w-100 position-relative flex-column flex-sm-row align-items-center\" action=\"\/registro-de-dominio\">\n            <input\n                    class=\"domain-checker__input label text-light-black\"\n                    name=\"domain\" type=\"text\"\n                    placeholder=\"Digite o dom\u00ednio desejado\"\n                    value=\"\"\n            \/>\n            <input id=\"domain-submit\"\n                   type=\"submit\"\n                   value=\"Pesquisar\"\n                   class=\"domain-checker__button hb--danger new-h-button-primary button text-white float-right\"\/>\n        <\/form>\n    <\/div>\n\n\n\n\n\n<\/p><h3 class=\"wp-block-heading\">Principais conclus&otilde;es<\/h3><p>O erro&nbsp;ERR_NAME_NOT_RESOLVED&nbsp;&eacute; um problema comum, mas quase sempre tem solu&ccedil;&atilde;o. Seguindo uma abordagem passo a passo &mdash; desde a limpeza do cache local at&eacute; o ajuste das configura&ccedil;&otilde;es do servidor de dom&iacute;nio &mdash; &eacute; poss&iacute;vel identificar a causa e restaurar o acesso rapidamente.<\/p><p>Aqui vai um resumo dos seis m&eacute;todos que abordamos:<\/p><ul class=\"wp-block-list\">\n<li><strong>Limpe o cache DNS do dispositivo.<\/strong>&nbsp;Remove registros de IP antigos armazenados no sistema.<\/li>\n\n\n\n<li><strong>Limpe o cache do navegador.<\/strong>&nbsp;Corrige falhas causadas pelo cache interno do navegador, separado do sistema.<\/li>\n\n\n\n<li><strong>Teste sua conex&atilde;o de internet.<\/strong>&nbsp;Verifica se o problema est&aacute; na rede local ou no roteador.<\/li>\n\n\n\n<li><strong>Redefina o firewall e altere os servidores DNS.<\/strong>&nbsp;Elimina bloqueios de softwares de seguran&ccedil;a e substitui os DNS padr&atilde;o do provedor.<\/li>\n\n\n\n<li><strong>Edite o arquivo hosts.<\/strong>&nbsp;Corrige erros causados por mapeamentos manuais incorretos de endere&ccedil;os IP.<\/li>\n\n\n\n<li><strong>Desative o DNSSEC.<\/strong>&nbsp;Etapa final para propriet&aacute;rios de sites que enfrentam falhas de autentica&ccedil;&atilde;o no dom&iacute;nio.<\/li>\n<\/ul><p>Se, ap&oacute;s seguir todas essas etapas, o erro ainda persistir, pode ser necess&aacute;rio aplicar solu&ccedil;&otilde;es mais t&eacute;cnicas. Considere as seguintes verifica&ccedil;&otilde;es:<\/p><ul class=\"wp-block-list\">\n<li><strong>Teste no modo an&ocirc;nimo.<\/strong>&nbsp;&Eacute; a maneira mais r&aacute;pida de descobrir se alguma extens&atilde;o do navegador est&aacute; gerando conflito.<\/li>\n\n\n\n<li><strong>Desative temporariamente o VPN ou antiv&iacute;rus.<\/strong>&nbsp;Programas de seguran&ccedil;a e privacidade podem interferir nas consultas DNS.<\/li>\n\n\n\n<li><strong>Redefina a pilha de rede do computador.<\/strong>&nbsp;Esse m&eacute;todo resolve falhas mais profundas nas configura&ccedil;&otilde;es de rede do sistema operacional.<\/li>\n<\/ul><p>Caso o erro&nbsp;ERR_NAME_NOT_RESOLVED&nbsp;continue mesmo ap&oacute;s essas verifica&ccedil;&otilde;es, entre em contato com o suporte do seu provedor de hospedagem ou dom&iacute;nio para receber ajuda especializada.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>O&nbsp;erro ERR_NAME_NOT_RESOLVED&nbsp;&eacute; um problema comum do sistema de nomes de dom&iacute;nio (DNS) que impede o navegador de acessar um site. Ele ocorre quando o computador n&atilde;o consegue encontrar o endere&ccedil;o IP correspondente ao nome de dom&iacute;nio digitado. Para corrigir o erro, siga estas seis solu&ccedil;&otilde;es comprovadas &mdash; elas v&atilde;o desde limpar o cache DNS at&eacute; [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"\/br\/tutoriais\/err_name_not_resolved\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":356,"featured_media":46188,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"rank_math_title":"Como corrigir o erro ERR_NAME_NOT_RESOLVED: 6 m\u00e9todos","rank_math_description":"Leia este artigo para descobrir o que causa o erro ERR_NAME_NOT_RESOLVED e aprender seis m\u00e9todos testados para o resolv\u00ea-lo!","rank_math_focus_keyword":"err_name_not_resolved","footnotes":""},"categories":[7370],"tags":[7384,4954],"class_list":["post-27275","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-erros","tag-err_name_not_resolved","tag-erro"],"hreflangs":[{"locale":"pt-BR","link":"https:\/\/www.hostinger.com\/br\/tutoriais\/err_name_not_resolved","default":1},{"locale":"pt-PT","link":"https:\/\/www.hostinger.com\/pt\/tutoriais\/err_name_not_resolved","default":0}],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/posts\/27275","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/users\/356"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/comments?post=27275"}],"version-history":[{"count":16,"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/posts\/27275\/revisions"}],"predecessor-version":[{"id":51369,"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/posts\/27275\/revisions\/51369"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/media\/46188"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/media?parent=27275"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/categories?post=27275"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/tutoriais\/wp-json\/wp\/v2\/tags?post=27275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}