{"id":2351,"date":"2022-07-28T04:17:17","date_gmt":"2022-07-28T04:17:17","guid":{"rendered":"https:\/\/blog.hostinger.io\/pt\/support\/2022\/07\/28\/1583452-o-que-fazer-se-sua-conta-de-e-mail-da-hostinger-for-suspensa\/"},"modified":"2025-08-27T06:24:38","modified_gmt":"2025-08-27T06:24:38","slug":"1583452-o-que-fazer-se-sua-conta-de-e-mail-da-hostinger-for-suspensa","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/br\/support\/1583452-o-que-fazer-se-sua-conta-de-e-mail-da-hostinger-for-suspensa\/","title":{"rendered":"O Que Fazer se Sua Conta de E-mail da Hostinger for Suspensa"},"content":{"rendered":"<p class=\"no-margin\">Se voc&ecirc; estiver usando o e-mail da Hostinger e seus servi&ccedil;os de e-mail foram desativados automaticamente e\/ou sua conta de e-mail aparece como suspensa :<\/p><p class=\"no-margin\">\n<\/p><div class=\"intercom-container\"><img decoding=\"async\" src=\"\/br\/support\/wp-content\/uploads\/sites\/59\/2022\/07\/30e50016-b42d-4c41-b54a-7a4ca1432caf.jpg\"><\/div><p class=\"no-margin\">A principal raz&atilde;o por tr&aacute;s disso &eacute; que seus e-mails est&atilde;o sendo <b><a href=\"\/br\/support\/3423286-o-que-fazer-se-meus-e-mails-cairem-no-spam\" target=\"_blank\" class=\"intercom-content-link\">marcados como spam<\/a><\/b>. Quando isso acontecer, o envio de novos e-mails por Webmail, plataformas externas ou aplicativos deixar&aacute; de funcionar. <\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">Para reativar os servi&ccedil;os de e-mail, primeiro certifique-se de <b>corrigir a causa raiz<\/b> aplicando estas medidas: <\/p><ul>\n<li>\n<p class=\"no-margin\"><b><a href=\"\/br\/support\/5240869-como-melhorar-a-entrega-dos-meus-e-mails\" target=\"_blank\" class=\"intercom-content-link\">Melhore a reputa&ccedil;&atilde;o do seu e-mail<\/a><\/b><\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Adicione um <b><a href=\"https:\/\/www.hostinger.com.br\/tutoriais\/recaptcha\" target=\"_blank\" class=\"intercom-content-link\">CAPTCHA<\/a><\/b> aos formul&aacute;rios de contato do seu site; isso evita que bots usem seu servi&ccedil;o de e-mail conectado ao site para fazer envios de spam ou envios em massa<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Verifique se h&aacute; <b><a href=\"\/br\/support\/1583390-o-que-fazer-se-sua-conta-ou-site-for-invadido\" target=\"_blank\" class=\"intercom-content-link\">malware em seu site<\/a><\/b><\/p>\n<\/li>\n<\/ul><p class=\"no-margin\">Isto evitar&aacute; que seus servi&ccedil;os sejam novamente suspensos logo ap&oacute;s a reativa&ccedil;&atilde;o.<\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">Quando tudo estiver pronto, <b><a href=\"\/br\/support\/4456436-como-gerenciar-os-servicos-de-e-mail-na-hostinger\" target=\"_blank\" class=\"intercom-content-link\">ative os servi&ccedil;os de email manualmente<\/a><\/b> e voc&ecirc; poder&aacute; enviar e receber e-mails novamente.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Solu\u00e7\u00e3o de problemas de servi\u00e7os de e-mail desativados<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[162],"tags":[],"class_list":["post-2351","post","type-post","status-publish","format-standard","hentry","category-e-mail-da-hostinger-solucao-de-problemas-e-de-eventuais-problemas"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/1583452-what-to-do-if-your-hostinger-email-account-is-suspended\/","default":1},{"locale":"es-ES","link":"https:\/\/www.hostinger.com\/es\/support\/1583452-que-hacer-si-tu-cuenta-de-email-de-hostinger-esta-suspendida\/","default":0},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/support\/1583452-que-faire-si-votre-compte-de-messagerie-hostinger-est-suspendu\/","default":0},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/support\/1583452-bagaimana-cara-mengatasi-layanan-email-yang-ditangguhkan-di-hostinger\/","default":0},{"locale":"lt-LT","link":"https:\/\/www.hostinger.com\/lt\/support\/1583452-mano-el-pasto-paslaugos-buvo-isjungtos-ka-daryti-hostinger\/","default":0},{"locale":"pt-PT","link":"https:\/\/www.hostinger.com\/br\/support\/1583452-o-que-fazer-se-sua-conta-de-e-mail-da-hostinger-for-suspensa\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/posts\/2351","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/comments?post=2351"}],"version-history":[{"count":1,"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/posts\/2351\/revisions"}],"predecessor-version":[{"id":4558,"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/posts\/2351\/revisions\/4558"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/media?parent=2351"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/categories?post=2351"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/tags?post=2351"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}