{"id":1973,"date":"2022-08-26T04:42:37","date_gmt":"2022-08-26T04:42:37","guid":{"rendered":"https:\/\/blog.hostinger.io\/pt\/support\/2022\/08\/26\/5240979-como-verificar-o-cabecalho-dos-e-mails-na-hostinger\/"},"modified":"2026-02-06T11:22:53","modified_gmt":"2026-02-06T11:22:53","slug":"5240979-como-verificar-o-cabecalho-dos-e-mails-na-hostinger","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/br\/support\/5240979-como-verificar-o-cabecalho-dos-e-mails-na-hostinger\/","title":{"rendered":"Como verificar os cabe\u00e7alhos de e-mail na Hostinger"},"content":{"rendered":"<p class=\"p4\"><span class=\"s1\">Os cabe&ccedil;alhos de e-mail cont&ecirc;m informa&ccedil;&otilde;es t&eacute;cnicas sobre o caminho de entrega do e-mail, remetente e autentica&ccedil;&atilde;o.<\/span><\/p><p>Eles s&atilde;o frequentemente necess&aacute;rios na solu&ccedil;&atilde;o de problemas de entrega, problemas de spam ou ao entrar em contato com o suporte.<\/p><p>Este guia mostra como abrir a fonte do e-mail e visualizar os cabe&ccedil;alhos no Hostinger Mail, incluindo como copi&aacute;-los ou baixar o arquivo completo <b>.eml<\/b>.<\/p><hr><h2 class=\"p4\" id=\"h-opcao-1-verificar-cabecalhos-no-webmail-do-hostinger-mail\"><span class=\"s3\"><b>Op&ccedil;&atilde;o 1: Verificar cabe&ccedil;alhos no webmail do Hostinger Mail.<\/b><\/span><\/h2><p class=\"p4\"><span class=\"s1\">A maneira mais f&aacute;cil de visualizar cabe&ccedil;alhos de e-mail &eacute; usando o webmail da Hostinger.<\/span><\/p><h3 class=\"p4\"><span class=\"s4\"><b>Instru&ccedil;&otilde;es passo a passo<\/b><\/span><span class=\"s1\">.<\/span><\/h3><ol class=\"ol1\">\n<li class=\"li5\"><span class=\"s5\"><span class=\"s5\">Fa&ccedil;a login no <a href=\"https:\/\/mail.hostinger.com\/\" target=\"_blank\" rel=\"noopener\"><span class=\"s6\">webmail do Hostinger Mail<\/span><\/a>.<\/span><\/span>&nbsp;<\/li>\n<li class=\"li6\"><span class=\"s1\"><span class=\"s1\">Abra o e-mail que voc&ecirc; deseja inspecionar.<\/span><\/span>&nbsp;<\/li>\n<li class=\"li6\"><span class=\"s1\"><span class=\"s1\">Clique nos <b>tr&ecirc;s pontos<\/b> (Mais op&ccedil;&otilde;es) no canto superior direito do e-mail.<\/span><\/span>&nbsp;<\/li>\n<li class=\"li7\"><span class=\"s1\">Selecione<b> Mostrar original<\/b>.<\/span><\/li>\n<\/ol><p class=\"p8\">Isso abre a fonte original do e-mail, incluindo cabe&ccedil;alhos completos e conte&uacute;do da mensagem.<\/p><p class=\"p9\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-5262\" src=\"https:\/\/www.hostinger.com\/br\/support\/wp-content\/uploads\/sites\/59\/2026\/02\/Captura-de-Tela-2026-02-06-as-08.02.47-scaled.png\" alt=\"\" width=\"2560\" height=\"914\" srcset=\"https:\/\/www.hostinger.com\/br\/support\/wp-content\/uploads\/sites\/59\/2026\/02\/Captura-de-Tela-2026-02-06-as-08.02.47-scaled.png 2560w, https:\/\/www.hostinger.com\/br\/support\/wp-content\/uploads\/sites\/59\/2026\/02\/Captura-de-Tela-2026-02-06-as-08.02.47-300x107.png 300w, https:\/\/www.hostinger.com\/br\/support\/wp-content\/uploads\/sites\/59\/2026\/02\/Captura-de-Tela-2026-02-06-as-08.02.47-1024x366.png 1024w, https:\/\/www.hostinger.com\/br\/support\/wp-content\/uploads\/sites\/59\/2026\/02\/Captura-de-Tela-2026-02-06-as-08.02.47-768x274.png 768w, https:\/\/www.hostinger.com\/br\/support\/wp-content\/uploads\/sites\/59\/2026\/02\/Captura-de-Tela-2026-02-06-as-08.02.47-1536x548.png 1536w, https:\/\/www.hostinger.com\/br\/support\/wp-content\/uploads\/sites\/59\/2026\/02\/Captura-de-Tela-2026-02-06-as-08.02.47-2048x731.png 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p><p class=\"p8\">A partir daqui, voc&ecirc; pode:<\/p><ul class=\"ul1\">\n<li class=\"li6\"><span class=\"s1\"><span class=\"s1\">Clique em <b>Copiar para a &aacute;rea de transfer&ecirc;ncia<\/b> para copiar todo o cabe&ccedil;alho e conte&uacute;do.<\/span><\/span>&nbsp;<\/li>\n<li class=\"li7\"><span class=\"s1\">Clique em <b>Baixar .eml<\/b> para salvar o e-mail como um arquivo.<\/span><\/li>\n<\/ul><p class=\"p8\">O <b>arquivo .eml<\/b> pode ser compartilhado com equipes de suporte ou aberto em outras ferramentas de e-mail para an&aacute;lise.<\/p><p class=\"p10\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-5264\" src=\"https:\/\/www.hostinger.com\/br\/support\/wp-content\/uploads\/sites\/59\/2026\/02\/Captura-de-Tela-2026-02-06-as-08.04.29-1.png\" alt=\"\" width=\"1928\" height=\"1636\" srcset=\"https:\/\/www.hostinger.com\/br\/support\/wp-content\/uploads\/sites\/59\/2026\/02\/Captura-de-Tela-2026-02-06-as-08.04.29-1.png 1928w, https:\/\/www.hostinger.com\/br\/support\/wp-content\/uploads\/sites\/59\/2026\/02\/Captura-de-Tela-2026-02-06-as-08.04.29-1-300x255.png 300w, https:\/\/www.hostinger.com\/br\/support\/wp-content\/uploads\/sites\/59\/2026\/02\/Captura-de-Tela-2026-02-06-as-08.04.29-1-1024x869.png 1024w, https:\/\/www.hostinger.com\/br\/support\/wp-content\/uploads\/sites\/59\/2026\/02\/Captura-de-Tela-2026-02-06-as-08.04.29-1-768x652.png 768w, https:\/\/www.hostinger.com\/br\/support\/wp-content\/uploads\/sites\/59\/2026\/02\/Captura-de-Tela-2026-02-06-as-08.04.29-1-1536x1303.png 1536w\" sizes=\"auto, (max-width: 1928px) 100vw, 1928px\" \/><\/p><hr><h2 class=\"p11\" id=\"h-opcao-2-verificar-cabecalhos-usando-aplicativos-de-e-mail-de-terceiros\"><b>Op&ccedil;&atilde;o 2: Verificar cabe&ccedil;alhos usando aplicativos de e-mail de terceiros<\/b><b>. <\/b><\/h2><p class=\"p11\">Se voc&ecirc; acessa seu e-mail usando outros aplicativos, tamb&eacute;m &eacute; poss&iacute;vel visualizar os cabe&ccedil;alhos.<\/p><p class=\"p11\">Os passos exatos dependem do aplicativo que voc&ecirc; est&aacute; usando.<\/p><p class=\"p11\"><b><\/b>Veja os seguintes guias para instru&ccedil;&otilde;es detalhadas:<b><\/b><\/p><ul class=\"ul1\">\n<li class=\"li5\"><span class=\"s7\"><a href=\"https:\/\/support.google.com\/mail\/answer\/29436\" target=\"_blank\" rel=\"noopener\">Como visualizar cabe&ccedil;alhos de e-mail no Gmail<\/a><\/span><\/li>\n<li class=\"li5\"><span class=\"s7\"><a href=\"https:\/\/support.microsoft.com\/en-us\/office\/view-internet-message-headers-in-outlook-cd039382-dc6e-4264-ac74-c048563d212c\" target=\"_blank\" rel=\"noopener\">Como visualizar cabe&ccedil;alhos de e-mail no Outlook<\/a><\/span><\/li>\n<li class=\"li5\"><span class=\"s7\"><a href=\"https:\/\/support.apple.com\/en-hk\/guide\/mail\/mlhlp1089\/mac\" target=\"_blank\" rel=\"noopener\">Como visualizar cabe&ccedil;alhos de e-mail no Apple Mail<\/a><\/span><\/li>\n<li class=\"li5\"><span class=\"s7\"><a href=\"https:\/\/support.apple.com\/en-hk\/guide\/icloud\/mmcc887ce9\/icloud\" target=\"_blank\" rel=\"noopener\">Como visualizar cabe&ccedil;alhos de e-mail no iCloud<\/a><\/span><\/li>\n<li class=\"li7\"><span class=\"s1\"><span class=\"s1\">Mozilla Thunderbird &ndash; use o atalho Ctrl+U (Windows\/Linux) ou Cmd+U (Mac)<\/span><\/span>&nbsp;<\/li>\n<\/ul><hr><h2 class=\"p11\" id=\"h-quando-os-cabecalhos-de-e-mail-sao-necessarios\"><b>Quando os cabe&ccedil;alhos de e-mail s&atilde;o necess&aacute;rios<\/b><\/h2><p class=\"p8\">Os cabe&ccedil;alhos de e-mails s&atilde;o solicitados geralmente quando:<\/p><ul class=\"ul1\">\n<li class=\"li6\"><span class=\"s1\">O e-mail est&aacute; marcado como spam<\/span><\/li>\n<li class=\"li6\"><span class=\"s1\">O e-mail est&aacute; atrasado ou n&atilde;o foi entregue<\/span><\/li>\n<li class=\"li6\"><span class=\"s1\">Voc&ecirc; precisa verificar a autentica&ccedil;&atilde;o do remetente (SPF, DKIM, DMARC)<\/span><\/li>\n<li class=\"li7\"><span class=\"s1\"><span class=\"s1\">Voc&ecirc; est&aacute; relatando um problema de entrega de e-mail<\/span><\/span>&nbsp;<\/li>\n<\/ul><hr><h2 class=\"p11\" id=\"h-solucao-de-problemas\"><b>Solu&ccedil;&atilde;o de problemas<\/b><\/h2><ul class=\"ul1\">\n<li class=\"li6\"><span class=\"s1\"><span class=\"s1\"><b>N&atilde;o vejo a op&ccedil;&atilde;o &ldquo;Mostrar original&rdquo;:<br>\n<\/b> Certifique-se de que o e-mail est&aacute; totalmente aberto e clique nos tr&ecirc;s pontos dentro da visualiza&ccedil;&atilde;o da mensagem.<\/span><\/span><\/li>\n<li class=\"li6\"><span class=\"s1\"><span class=\"s1\"><span class=\"s1\"><b>O arquivo .eml n&atilde;o est&aacute; baixando:<br>\n<\/b>Tente atualizar a p&aacute;gina ou usar um navegador diferente.<\/span><\/span><\/span><\/li>\n<li class=\"li7\"><span class=\"s1\"><span class=\"s1\"><span class=\"s1\"><b>Os cabe&ccedil;alhos copiados parecem incompletos:<br>\n<\/b>Use <b>Baixar .eml<\/b> em vez disso para ter todos os dados.<\/span><\/span><\/span>&nbsp;<\/li>\n<\/ul><div>\n<hr>\n<\/div><div><\/div><div class=\"intercom-interblocks-callout\" style=\"background-color: #e3e7fa80;border-color: #334bfa33\"><span class=\"s10\">Saiba mais: <a href=\"https:\/\/www.hostinger.com\/tutorials\/email-headers\/\"><span class=\"s6\"><b>O que s&atilde;o cabe&ccedil;alhos de e-mail? Um guia completo<\/b><\/span> <\/a><\/span><span class=\"s12\">&#128161;<\/span><\/div><p>&nbsp;<\/p><p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Visualizando cabe\u00e7alhos de mensagens de e-mail no Webmail e clientes de e-mail<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[162],"tags":[],"class_list":["post-1973","post","type-post","status-publish","format-standard","hentry","category-e-mail-da-hostinger-solucao-de-problemas-e-de-eventuais-problemas"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/5240979-how-to-check-email-headers-at-hostinger\/","default":1},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/support\/5240979-comment-verifier-les-en-tetes-d-e-mail-chez-hostinger\/","default":0},{"locale":"id-ID","link":"https:\/\/www.hostinger.com\/id\/support\/5240979-cara-cek-header-email-di-hostinger\/","default":0},{"locale":"lt-LT","link":"https:\/\/www.hostinger.com\/lt\/support\/5240979-kaip-patikrinti-el-laisku-antrastes-hostinger-platformoje\/","default":0},{"locale":"pt-PT","link":"https:\/\/www.hostinger.com\/br\/support\/5240979-como-verificar-o-cabecalho-dos-e-mails-na-hostinger\/","default":0},{"locale":"uk-UA","link":"https:\/\/www.hostinger.com\/ua\/support\/5240979----\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/posts\/1973","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/comments?post=1973"}],"version-history":[{"count":5,"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/posts\/1973\/revisions"}],"predecessor-version":[{"id":5267,"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/posts\/1973\/revisions\/5267"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/media?parent=1973"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/categories?post=1973"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/tags?post=1973"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}