{"id":1660,"date":"2023-01-27T12:15:50","date_gmt":"2023-01-27T12:15:50","guid":{"rendered":"https:\/\/blog.hostinger.io\/pt\/support\/2023\/01\/27\/6895932-hostinger-criador-de-sites-como-cancelar-um-pedido-na-loja-online\/"},"modified":"2025-08-27T06:07:10","modified_gmt":"2025-08-27T06:07:10","slug":"6895932-hostinger-criador-de-sites-como-cancelar-um-pedido-na-loja-online","status":"publish","type":"post","link":"https:\/\/www.hostinger.com\/br\/support\/6895932-hostinger-criador-de-sites-como-cancelar-um-pedido-na-loja-online\/","title":{"rendered":"Hostinger Criador de Sites: Como Cancelar um Pedido na Loja Online"},"content":{"rendered":"<p class=\"no-margin\">Para cancelar um pedido, ele deve estar com os status <b>n&atilde;o pago<\/b> e<b> n&atilde;o processado<\/b>.<\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\">Voc&ecirc; n&atilde;o pode alterar o status do pagamento de pago para n&atilde;o pago, mas pode alterar o status de processamento desta forma:<\/p><p class=\"no-margin\">\n<\/p><div class=\"intercom-container\"><img decoding=\"async\" src=\"\/br\/support\/wp-content\/uploads\/sites\/59\/2023\/01\/d777ce53-6442-405c-b496-3d823189a4d9.jpg\"><\/div><p class=\"no-margin\">Em seguida, encontre o menu suspenso <b>Mais a&ccedil;&otilde;es <\/b>no canto superior direito e clique em <b>Cancelar pedido<\/b>:<\/p><p class=\"no-margin\">\n<\/p><div class=\"intercom-container\"><img decoding=\"async\" src=\"\/br\/support\/wp-content\/uploads\/sites\/59\/2023\/01\/a5cb941a-f3ba-44bf-8a1a-6e758f575eaa.jpg\"><\/div><p class=\"no-margin\">Por fim, confirme o cancelamento do pedido.<\/p><p class=\"no-margin\">\n<\/p><p class=\"no-margin\"><b>OBSERVA&Ccedil;&Atilde;O<\/b>:<\/p><ul>\n<li>\n<p class=\"no-margin\">Se voc&ecirc; <b><a href=\"https:\/\/support.hostinger.com\/en\/articles\/6538384-website-builder-how-to-track-inventory-in-your-online-store\" target=\"_blank\" class=\"intercom-content-link\" rel=\"noopener\">rastrear o estoque<\/a><\/b>, os produtos ser&atilde;o reabastecidos automaticamente<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">O cancelamento do pedido n&atilde;o pode ser desfeito, ou seja, voc&ecirc; n&atilde;o poder&aacute; retornar o pedido ao seu estado anterior<\/p>\n<\/li>\n<li>\n<p class=\"no-margin\">Voc&ecirc; n&atilde;o poder&aacute; <b><a href=\"https:\/\/support.hostinger.com\/en\/articles\/6803165-website-builder-how-to-manage-invoices-in-the-online-store\" target=\"_blank\" class=\"intercom-content-link\" rel=\"noopener\">criar uma fatura<\/a><\/b> para um pedido cancelado, mas se a fatura tiver sido criada anteriormente (antes de cancelar o pedido), voc&ecirc; ainda poder&aacute; visualiz&aacute;-la, baix&aacute;-la, imprimi-la ou envi&aacute;-la ao seu cliente<\/p>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Aprenda como cancelar pedidos em sua loja online criada com o Criador de Sites do Hostinger<\/p>\n","protected":false},"author":581,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"include_on_kodee":true,"footnotes":""},"categories":[263],"tags":[],"class_list":["post-1660","post","type-post","status-publish","format-standard","hentry","category-loja-virtual"],"hreflangs":[{"locale":"en-US","link":"https:\/\/www.hostinger.com\/support\/6895932-hostinger-website-builder-how-to-cancel-an-order-in-the-online-store\/","default":1},{"locale":"es-ES","link":"https:\/\/www.hostinger.com\/es\/support\/6895932-hostinger-website-builder-como-cancelar-un-pedido-en-la-tienda-online\/","default":0},{"locale":"fr-FR","link":"https:\/\/www.hostinger.com\/fr\/support\/6895932-hostinger-createur-de-site-web-comment-annuler-une-commande-dans-la-boutique-en-ligne\/","default":0},{"locale":"lt-LT","link":"https:\/\/www.hostinger.com\/lt\/support\/6895932-hostinger-svetainiu-kurimo-irankis-kaip-atsaukti-uzsakyma-el-parduotuveje\/","default":0},{"locale":"pt-PT","link":"https:\/\/www.hostinger.com\/br\/support\/6895932-hostinger-criador-de-sites-como-cancelar-um-pedido-na-loja-online\/","default":0}],"include_on_kodee":true,"_links":{"self":[{"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/posts\/1660","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/users\/581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/comments?post=1660"}],"version-history":[{"count":1,"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/posts\/1660\/revisions"}],"predecessor-version":[{"id":2958,"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/posts\/1660\/revisions\/2958"}],"wp:attachment":[{"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/media?parent=1660"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/categories?post=1660"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostinger.com\/br\/support\/wp-json\/wp\/v2\/tags?post=1660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}